Utilities in <u>Alnmouth

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Your Complete Guide to Utilities in Alnmouth

If you've moved and have questions about Alnmouth? Our comprehensive utilities guide to Alnmouth is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Alnmouth water and sewerage. Keep reading to learn everything about utilities in Alnmouth.

About Alnmouth, Northumberland

Alnmouth NE66 has a population of 562 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Alnmouth?

Alnmouth water services are supplied by Northumbrian Water. Here are the main contact numbers for Northumbrian Water:

How to get in touch with the water supplier in Alnmouth

Speaking to an advisor at Northumbrian Water is just one method of contact to talk about your Alnmouth water issues.

In the table below we have listed the main phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, either by email or with a letter in the post. You can even send your message through the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Water rates in Alnmouth

Water bill in Alnmouth

Water rates in Alnmouth are based on if your home has a water meter or not. You can easily find out whether your Alnmouth water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Alnmouth water rates will have a meter number listed on their water bills.

Metered Customers in Alnmouth

Customers with a water meter at their Alnmouth home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Alnmouth home.

Unmetered Customers in Alnmouth

Customers who don't have a meter at their Alnmouth home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Alnmouth home.

As an unmetered customer, the rate you pay for water in Alnmouth will be based on the rateable value of your home. The rateable value part of your Alnmouth water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Alnmouth could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Alnmouth?

The average water bill Alnmouth residents are being charged is £14.83 each month, that's £178 per year.

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How do I pay my Alnmouth water bill?

You will first need to register with Northumbrian Water. After you register your details with Northumbrian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Alnmouth bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Alnmouth?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Alnmouth NE66, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Alnmouth Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Alnmouth have about their water supply.

Frequently Asked Questions About Water in Alnmouth

Is water from the tap in Alnmouth safe to drink?

Yes! The tap water is safe to drink in Alnmouth. You can rest assured that Alnmouth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Alnmouth water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Alnmouth water to make it drinkable.

Where does the water in Alnmouth come from?

There are three main sources of water that supply Alnmouth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Alnmouth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Alnmouth is below 60ppm, that makes the water hardness in in Alnmouth is rated as soft water.

What does this mean?

The clean water supply to your home in Alnmouth contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Alnmouth.

Alnmouth No Water

If you have no water in your Alnmouth home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Alnmouth.

If there is no water at your Alnmouth home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Alnmouth.

If there is no cold water, not even a trickle, contact Northumbrian Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Northumbrian Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Northumbrian Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Alnmouth water leak or flooding

Alnmouth water problems can include anything from flooding or a leak, to a burst water main in your Alnmouth home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Alnmouth property, you must do one of the following as soon as possible:

  1. Ring Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Alnmouth taste strange?

If you detect a difference in smell or taste of your Alnmouth water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Alnmouth water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Alnmouth water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Northumbrian Water via the contact channels listed above.

Broadband Speed in Alnmouth NE66

Alnmouthinternet connected globe

The speed of your internet connection at your Alnmouth home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for Alnmouth with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Alnmouth Average Download Speed Alnmouth Average Upload Speed
42.10 Mbps 10.60 Mbps
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The type of internet connection you have can have an effect on the speed you get in Alnmouth. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one currently available.

Things to consider when choosing an internet provider in Alnmouth?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've covered four main points to think about when choosing an internet provider in Alnmouth.

Availability

The first point to bear in mind when choosing an internet provider in Alnmouth is the issue of availability. Whilst many homes in Alnmouth should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Alnmouth?

  • Fibre broadband
    • This is the fastest available internet connection in Alnmouth
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Alnmouth homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Alnmouth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Alnmouth.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Alnmouth broadband price

Alnmouth broadband bill

Another important consideration is how much it costs for the broadband in Alnmouth. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the small print of the offer before you sign up to a internet service in Alnmouth. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Alnmouth Broadband Reliability

The reliability of the broadband connection is in Alnmouth should also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Alnmouth home is going to be important.

Alnmouth broadband technical support

Finally, the technical support for your Alnmouth internet connection is extremely important. You might never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when selecting an internet provider in Alnmouth.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Alnmouth ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Alnmouth?

The average speed of broadband in Alnmouth is:

Alnmouth Average Download Speed Alnmouth Average Upload Speed
42.10 Mbps 10.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Alnmouth, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Alnmouth home. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Have a look at the following table to find out which speed you should take when signing up for broadband in Alnmouth.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Alnmouth

Corded telephone area code Alnmouth

The telephone area code, sometimes called the landline dialling code, for Alnmouth is 01806. If you call someone in Alnmouth, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Alnmouth call cost?

If calls are included with your mobile or landline tariff, the cost of the call will probably be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Alnmouth

Residents of Alnmouth can choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Alnmouth home to the gas network and electricity grid.

In many cases you will never need to ever contact the Alnmouth distribution network operator, but if you do, you can easily find out which DNO is responsible for Alnmouth below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Alnmouth

The electricity distribution network operator for Alnmouth is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Alnmouth

There are no power plants within a 10 mile radius of Alnmouth.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Alnmouth

Perhaps you're wondering which towns and cities are within reach of Alnmouth, in the table below you can see the closest five municipalities to Alnmouth.

Closest five municipalities to Alnmouth
Municipality Distance from Alnmouth
Alnwick -
Powburn -
Benthall 6.1 miles
North Sunderland 7.67 miles
Seahouses 7.67 miles