Utilities in <u>Alsager

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Your Complete Guide to Utilities in Alsager

Are you moving and want to know more about Alsager? Our complete guide to utilities in Alsager will explain in detail everything about broadband, area codes, power generation and energy distributors, and Alsager water and sewerage. Keep reading to learn everything about utilities in Alsager.

About Alsager, Cheshire

Alsager ST7 has a population of 13,347 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Alsager?

Alsager water services are provided by Severn Trent. Below are the main phone numbers for Severn Trent, and United Utilities:

How to reach your water providers in Alsager

Speaking to an advisor at Severn Trent or United Utilities is one of many contact methods to discuss your Alsager water problems.

Severn Trent telephone numbers

In the table below we have listed the main telephone numbers for Severn Trent general enquiries and emergencies.

Severn Trent telephone number Severn Trent Emergency telephone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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United Utilities telephone numbers

In the table below we have listed the main telephone numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Severn Trent or United Utilities

You can also write to Severn Trent or United Utilities, either by email or with a letter in the post. You can also submit your request on the Severn Trent or United Utilities website.

Severn Trent

If you prefer to send a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you would like to email Severn Trent, you must use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Alsager

Water bill in Alsager

Water rates in Alsager will vary depending on if your home has a water meter or not. It's easy to find out if your Alsager water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Alsager water rates will have a meter number listed on their water bills.

Metered Customers in Alsager

Customers with a water meter at their Alsager home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Severn Trent or United Utilities. While the variable charges cover the usage at your Alsager home.

Unmetered Customers in Alsager

Customers that don't have a water meter at their Alsager home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Alsager home.

The rate unmetered customers pay for water in Alsager is going to be based on the rateable value of your home. The rateable value part of your Alsager water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Alsager could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Alsager?

The average water bill Alsager residents are being charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Severn Trent £16.58 £199
United Utilities £16.83 £202
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How do I pay my Alsager water bill?

You will first need to register with Severn Trent or United Utilities. After you register your details with Severn Trent or United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Alsager bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Severn Trent or United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Alsager?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Alsager ST7, your water suppliers are Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Alsager Water Frequently Asked Questions

Below we have answered some common questions that customers in Alsager have about their water supply.

Frequently Asked Questions About Water in Alsager

Is the tap water in Alsager safe to drink?

Yes! It's safe to drink the tap water in Alsager. You can rest assured that Alsager water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Alsager water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Alsager water to make it drinkable.

Where does the water in Alsager come from?

There are three main sources of water that supply Alsager:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Alsager

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Alsager is more than 276ppm, that means the water hardness in Alsager is rated as very hard water.

What does this mean?

The water being supplied to your home in Alsager contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Alsager.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Alsager No Water

If you have no water in your Alsager home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Alsager.

If there is no water at your Alsager home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Alsager.

If your home has no cold water, not even a trickle, contact Severn Trent or United Utilities for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Severn Trent or United Utilities website for any explanations as to why you have no water.
  2. Examine the Twitter account of Severn Trent or United Utilities, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Alsager water leak or flooding

Alsager water problems might include anything from a leak, a burst water main, or flooding in your Alsager home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Alsager property, you should try to do one of the following as long as it's safe to do so:

  1. Call Severn Trent or United Utilities whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Severn Trent or United Utilities website and fill in the form to report the problem.

Why does the water in Alsager taste strange?

If you detect a difference in smell or taste of your Alsager water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Alsager water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Alsager water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Severn Trent or United Utilities on the contact details above.

Broadband Speed in Alsager ST7

Alsagerinternet connected globe

The speed of your internet connection at your Alsager home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average connection speed for Alsager with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Alsager Average Download Speed Alsager Average Upload Speed
70.02 Mbps 14.66 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Alsager. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection that's available.

What should you consider when picking a broadband provider in Alsager?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, let's take a look at the top four points to think about when picking a broadband provider in Alsager.

Availability

The first thing you need to think about whilst picking a broadband provider in Alsager is what's available. The majority of homes in Alsager should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Alsager?

  • Fibre broadband
    • This is the fastest available internet connection in Alsager
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Alsager homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Alsager.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Alsager.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Alsager broadband cost

Alsager broadband bill

Another important consideration is the monthly cost of broadband in Alsager. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you commit to a internet service in Alsager. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Alsager Broadband Reliability

The reliability of the broadband connection is in Alsager must also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Alsager home will be an important thing to consider.

Alsager broadband customer service

Our final tip, the technical support for your Alsager internet connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Alsager.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Alsager ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Alsager?

The average speed of broadband in Alsager is:

Alsager Average Download Speed Alsager Average Upload Speed
70.02 Mbps 14.66 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Alsager, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Alsager house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on how you will use the internet. Have a look at the following table to find out which speed you should pick when signing up for broadband in Alsager.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for Alsager

Corded telephone area code Alsager

The telephone dialling code, sometimes called the area code, for Alsager is 01782. When making a call to someone in Alsager, and you're located in a different region, you should add 01782 before the number you're trying to call.

How much does an 01782 Alsager call cost?

If you have a call plan with your landline or mobile, then the call cost should be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Alsager

Residents of Alsager are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Alsager home to the electricity grid and gas networks.

More often than not you won't need to contact the Alsager distribution network operator, but should the need arise, you can find the distribution network operator for Alsager below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Alsager

The electricity distribution network operator for Alsager is Western Power Distribution - Midlands. You can find the Western Power Distribution - Midlands contact details in the table below:

Western Power Distribution - Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsuppliesmids@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Alsager

There are no power plants within a 10 mile radius of Alsager.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Near Alsager

Perhaps you're wondering which towns and cities are nearby Alsager, in the below table you will find the closest five municipalities to Alsager.

Closest five municipalities to Alsager
Municipality Distance from Alsager
Kidsgrove -
Burslem 3.35 miles
Brown Edge 3.35 miles
Smallthorne 3.35 miles