Utilities in <u>Arkesden

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Your Complete Guide to Utilities in Arkesden

If you just moved and have some questions about Arkesden? Our comprehensive utilities guide to Arkesden will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Arkesden water and sewerage. Keep reading to learn everything about utilities in Arkesden.

About Arkesden, Essex

Arkesden CB11 has a population of 366 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Arkesden?

Arkesden water services are provided by Affinity Water. In the table below are the contact numbers for Affinity Water:

Getting in touch with your water supplier for Arkesden

Speaking to an advisor at Affinity Water is one of many options to talk about your Arkesden water account.

Below, you can find the principal contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Affinity Water

You can also get in touch with Affinity Water, you have the choice of posting a letter or sending an email. You can also send your request via the Affinity Water website.

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Cost of water in Arkesden

Water bill in Arkesden

Water rates in Arkesden will vary depending on if your home has a water meter or not. You can easily find out whether your Arkesden water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Arkesden water rates will have a meter number listed on their water bills.

Metered Customers in Arkesden

Customers that have a water meter at their Arkesden home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water. Whilst the variable charges cover the consumption at your Arkesden home.

Unmetered Customers in Arkesden

Customers that don't have a water meter at their Arkesden home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Arkesden home.

As an unmetered customer, the rate you pay for water in Arkesden is based on the rateable value of your home. The rateable value calculation of your Arkesden water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Arkesden might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Arkesden?

The average water bill Arkesden residents are being charged is £16.67 monthly, which works out at £200 a year.

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How do I pay my Arkesden water bill?

First of all, you will need to register with Affinity Water. Once you've registered an account with Affinity Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Arkesden bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Arkesden?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Arkesden CB11, your water supplier is Affinity Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Arkesden Water Frequently Asked Questions

Below we have answered some common questions that customers in Arkesden have about their water supply.

Frequently Asked Questions About Water in Arkesden

Is water from the tap in Arkesden safe to drink?

Yes! It's safe to drink the tap water in Arkesden. You can rest assured that Arkesden water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Arkesden water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Arkesden water to make it drinkable.

Where does the water in Arkesden come from?

There are three main sources of water that supply Arkesden:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Arkesden

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Arkesden is higher than 201ppm, this means the water in Arkesden is rated as hard water.

What does this mean?

The water being supplied to your home in Arkesden contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Arkesden.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Arkesden No Water

If there isn't any running water in your Arkesden home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Arkesden.

If there is no water at your Arkesden home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Arkesden.

If there is no cold water, not even a trickle, contact Affinity Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Arkesden water leak or flooding

Arkesden water problems can include anything from a burst water main or flooding, to a leak in your Arkesden home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Arkesden property, you must do one of the following as soon as possible:

  1. Ring Affinity Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Affinity Water website and fill in the form to report the problem.

Why does the water in Arkesden taste strange?

If you find the taste or smell is different with your Arkesden water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Arkesden water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Arkesden water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water on the contact details above.

Internet in Arkesden CB11

Arkesdeninternet connected globe

The speed of your broadband connection at your Arkesden home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average connection speed for Arkesden with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Arkesden Average Download Speed Arkesden Average Upload Speed
60.90 Mbps 19.50 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Arkesden. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when choosing an internet provider in Arkesden?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Don't worry, we've listed the four important points worth considering before choosing an internet provider in Arkesden.

Availability

The first thing to consider whilst choosing an internet provider in Arkesden is what's available. Whilst many homes in Arkesden should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Arkesden?

  • Fibre broadband
    • This is the fastest type of connection you can get in Arkesden
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Arkesden homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Arkesden.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Arkesden.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Arkesden broadband price

Arkesden broadband bill

Another important consideration is the monthly cost of broadband in Arkesden. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal before you commit to a internet service in Arkesden. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Arkesden Broadband Reliability

How reliable the broadband is in Arkesden must also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Arkesden home is something to think about.

Arkesden broadband technical support

Lastly, the customer support of your Arkesden broadband connection is really important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Arkesden.

Broadband FAQ

Below we've answered some our the most common questions that customers in Arkesden have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Arkesden?

The average internet speed in Arkesden is:

Arkesden Average Download Speed Arkesden Average Upload Speed
60.90 Mbps 19.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Arkesden, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Arkesden property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Take a look at this table to find out what sort of download speed you should take when signing up for broadband in Arkesden.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Arkesden

Corded telephone area code Arkesden

The telephone dialling code, sometimes called the area code, for Arkesden is 01806. If you're calling somebody in Arkesden, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Arkesden call cost?

If calls are included with your landline or mobile tariff, the cost of the call is likely to be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Arkesden

Residents of Arkesden can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Arkesden home to the gas network and electricity grid.

In many cases you will never need to ever contact the Arkesden distribution network operator, but should you ever need to, you can find the distribution network operator for Arkesden in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Arkesden

The electricity distribution network operator for Arkesden is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Arkesden

There are no power plants within a 10 mile radius of Arkesden.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Arkesden

If you've ever wondered which municipalities are close to Arkesden, we've found the five nearest towns and cities to Arkesden.