Utilities in <u>Ashburton

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Your Complete Guide to Utilities in Ashburton

Are you moving and want to know more about Ashburton? Our complete guide to utilities in Ashburton will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Ashburton water and sewerage. Keep reading to learn everything about utilities in Ashburton.

About Ashburton, Devon

Ashburton TQ13 has a population of 3,346 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Ashburton?

Ashburton water services are supplied by South West Water. Below are the main phone numbers for South West Water:

Getting in touch with your water supplier for Ashburton

Calling a phone number for South West Water is one of many contact methods to discuss your Ashburton water account.

In the table below you will find the contact numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, by composing a letter or sending an email. You can also send your request via the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Ashburton

Water bill in Ashburton

Water rates in Ashburton depend on whether your home has a water meter or not. You can easily find out whether your Ashburton water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Ashburton water rates will have a meter number listed on their water bills.

Metered Customers in Ashburton

Customers who have a water meter installed at their Ashburton property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Ashburton home.

Unmetered Customers in Ashburton

Customers that don't have a water meter at their Ashburton home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Ashburton home.

The rate unmetered customers pay for water in Ashburton is based on the rateable value of your home. The rateable value part of your Ashburton water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Ashburton could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Ashburton?

The average water bill Ashburton residents are charged is £18.17 each month, that's £218 a year.

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How do I pay my Ashburton water bill?

First of all, you will need to register with South West Water. After you register your details with South West Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Ashburton bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Ashburton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ashburton TQ13, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ashburton Water Frequently Asked Questions

Below we have answered some common questions that customers in Ashburton have about their water supply.

Frequently Asked Questions About Water in Ashburton

Is the tap water in Ashburton safe to drink?

Yes! The tap water is safe to drink in Ashburton. You can rest assured that Ashburton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Ashburton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Ashburton water to make it drinkable.

Where does the water in Ashburton come from?

There are three main sources of water that supply Ashburton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Ashburton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Ashburton is below 60ppm, that makes the water hardness in in Ashburton is rated as soft water.

What does this mean?

The water supply to your home in Ashburton contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.

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Water softener isn't needed at your home in Ashburton.

Ashburton No Water

If there isn't any running water in your Ashburton home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Ashburton.

If there is no water at your Ashburton home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Ashburton.

If there is no cold water, not even a trickle, contact South West Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any information explaining why you have no water.
  2. Examine the Twitter account of South West Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Ashburton water leak or flooding

Ashburton water problems might include anything from a burst water main or flooding, to a leak in your Ashburton home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Ashburton property, you need to do one of the following as quickly as you can:

  1. Call South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the South West Water website and fill out the online form.

Why does the water in Ashburton taste strange?

If you detect a difference in smell or taste of your Ashburton water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Ashburton water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Ashburton water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with South West Water on the contact details above.

Internet in Ashburton TQ13

Ashburtoninternet connected globe

The speed of your internet connection at your Ashburton home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and find out how it compares to the average connection speed for Ashburton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ashburton Average Download Speed Ashburton Average Upload Speed
48.43 Mbps 12.17 Mbps
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The type of internet connection you have can affect the speed you get at your home in Ashburton. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection that's available.

What to look for when searching for a broadband provider in Ashburton?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider can be unnerving. Don't worry, let's take a look at the top four points worth considering before searching for a broadband provider in Ashburton.

Availability

The first thing you need to think about before searching for a broadband provider in Ashburton is the availability. Whilst many homes in Ashburton should have access to fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Ashburton?

  • Fibre broadband
    • This is fastest connection that's currently available in Ashburton
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Ashburton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Ashburton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Ashburton.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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Ashburton broadband value for money

Ashburton broadband bill

Another important consideration is the monthly cost of broadband in Ashburton. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you commit to a broadband connection in Ashburton. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Ashburton Broadband Reliability

The reliability of broadband in Ashburton should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is a priority.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Ashburton home is something to think about.

Ashburton broadband customer support

Lastly, the customer service of your Ashburton broadband connection is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Ashburton.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Ashburton have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Ashburton?

The average broadband speed in Ashburton is:

Ashburton Average Download Speed Ashburton Average Upload Speed
48.43 Mbps 12.17 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Ashburton, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Ashburton home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Take a look at this table for a general idea what sort of download speed you should choose when signing up for broadband in Ashburton.

Usual Internet habits Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Ashburton

Corded telephone area code Ashburton

The telephone area code, sometimes called the landline dialling code, for Ashburton is 01364. If you call someone in Ashburton, and you are not in the same area, you will need to add 01364 before the number you're trying to call.

How much does an 01364 Ashburton call cost?

If you have a call plan with your landline or mobile tariff, the phone call is likely to be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Ashburton

People living in Ashburton are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Ashburton home to the gas and electricity networks.

Most of the time you won't need to contact the Ashburton distribution network operator, but if you do, you can find the distribution network operator for Ashburton below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Ashburton

The electricity distribution network operator for Ashburton is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ashburton

There are no power plants within a 10 mile radius of Ashburton.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Ashburton

You might be wondering which municipalities are close to Ashburton, in the below table you will find the five nearest towns and cities to Ashburton.

Closest five municipalities to Ashburton
Municipality Distance from Ashburton
Chudleigh -
Widecombe in the Moor -
Moretonhampstead -
Buckfastleigh 4.02 miles
Newton Abbot 7.38 miles