Utilities in <u>Ashington

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Your Complete Guide to Utilities in Ashington

Are you moving and want to know more about Ashington? Our comprehensive utilities guide to Ashington will explain in detail everything about broadband, area codes, power generation and energy distributors, and Ashington water and sewerage. Keep reading to learn everything about utilities in Ashington.

About Ashington, Northumberland

Ashington NE63 has a population of 27,670 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Ashington?

Ashington water services are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

How to get in touch with the water supplier in Ashington

Speaking to an advisor at Northumbrian Water is one of many contact methods to talk about your Ashington water problems.

Below, you can find the principal phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, either by email or with a letter in the post. You can even send your message through the Northumbrian Water website.

If you prefer to send a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in Ashington

Water bill in Ashington

Water rates in Ashington are based on if your home has a water meter or not. You can easily check if your Ashington water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Ashington water rates will have a meter number listed on their water bills.

Metered Customers in Ashington

Customers with a water meter at their Ashington home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Ashington home.

Unmetered Customers in Ashington

Customers that don't have a water meter at their Ashington home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Ashington home.

As an unmetered customer, the rate you pay for water in Ashington will be based on the rateable value of your home. The rateable value of your Ashington water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Ashington could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Ashington?

The average water bill Ashington residents are being charged is £14.83 per month, which is £178 annually.

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How do I pay my Ashington water bill?

First, you must sign up and register with Northumbrian Water. After you've registered with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Ashington bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Ashington?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ashington NE63, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ashington Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Ashington have about their water supply.

Frequently Asked Questions About Water in Ashington

Is tap water in Ashington safe to drink?

Yes! The tap water is safe to drink in Ashington. You can rest assured that Ashington water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Ashington water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Ashington water to make it drinkable.

Where does the water in Ashington come from?

There are three main sources of water that supply Ashington:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Ashington

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Ashington is fewer than 60ppm, that means the water hardness in in Ashington is rated as soft water.

What does this mean?

The water supply to your home in Ashington contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Ashington.

Ashington No Water

If you don't have any running water in your Ashington home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Ashington.

If there is no water at your Ashington home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Ashington.

If you don't have any cold water, not even a trickle, contact Northumbrian Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Northumbrian Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Ashington water leak or flooding

Ashington water problems can include anything from flooding or a leak, to a burst water main in your Ashington home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Ashington property, you must do one of the following as soon as possible:

  1. Contact Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Northumbrian Water website and fill out the online form.

Why does the water in Ashington taste strange?

If you notice a change in taste or smell with your Ashington water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Ashington water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Ashington water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Northumbrian Water on the contact details above.

Broadband in Ashington NE63

Ashingtoninternet connected globe

The broadband speed you get at your Ashington home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and see how it compares to the average internet speed in Ashington with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ashington Average Download Speed Ashington Average Upload Speed
38.20 Mbps 10.00 Mbps
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The type of internet connection you have can affect your download and upload speed in Ashington. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection currently available.

What should you consider when picking a broadband provider in Ashington?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, let's take a look at the top four points that you should consider when picking a broadband provider in Ashington.

Availability

The first point to bear in mind whilst picking a broadband provider in Ashington is the issue of availability. Most homes in Ashington should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Ashington?

  • Fibre broadband
    • This is the fastest available internet connection in Ashington
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Ashington homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Ashington.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Ashington.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Ashington broadband value for money

Ashington broadband bill

You should also think about the monthly cost of broadband in Ashington. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal when you sign up for a internet connection in Ashington. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Ashington Broadband Reliability

The reliability of broadband in Ashington should also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Ashington home will be an important thing to consider.

Ashington broadband customer service

Finally, the customer support of your Ashington broadband connection is extremely important. You might never need to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Ashington.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Ashington ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Ashington?

The average speed of broadband in Ashington is:

Ashington Average Download Speed Ashington Average Upload Speed
38.20 Mbps 10.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Ashington, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Ashington property. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Take a look at this table to find out what sort of download speed you should choose when getting connected in Ashington.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Ashington

Corded telephone area code Ashington

The telephone dialling code, sometimes called the area code, for Ashington is 01806. When making a call to someone in Ashington, and you are not in the same area, you should add 01806 before the number you're trying to call.

How much does an 01806 Ashington call cost?

If calls are included with your landline or mobile, then the call cost will probably be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Ashington

Residents of Ashington are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Ashington home to the gas and electricity networks.

In many cases you won't need to speak to the Ashington distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Ashington below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Ashington

The electricity distribution network operator for Ashington is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ashington

There are no power plants within a 10 mile radius of Ashington.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Ashington

Perhaps you're wondering which towns and cities are within reach of Ashington, in the below table you will find the five closest municipalities to Ashington.

Closest five municipalities to Ashington
Municipality Distance from Ashington
Guidepost 1.73 miles
Stakeford 1.73 miles
Bomarsund 1.73 miles
Scotland Gate 1.73 miles
Newbiggin-by-the-Sea 1.92 miles