Utilities in <u>Ashley

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Your Complete Guide to Utilities in Ashley

If you just moved and have some questions about Ashley? Our utilities guide to Ashley is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Ashley water and sewerage. Keep reading to learn everything about utilities in Ashley.

About Ashley, Cambridgeshire

Ashley CB8 has a population of 683 and is located in the county of Cambridgeshire. Cambridgeshire has a population of 653,412 people.

Who supplies my water in Ashley?

Ashley water utilities are supplied by Anglian Water. In the table below are the contact numbers for Anglian Water, and Cambridge Water:

How to get in touch with the water suppliers in Ashley

Ringing a contact number for Anglian Water or Cambridge Water is one of many options to deal with your Ashley water issues.

Anglian Water phone numbers

In the table below you will find the phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Cambridge Water phone numbers

In the table below you will find the phone numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water telephone number Cambridge Water Emergency telephone number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

Additionally, you can communicate with Anglian Water or Cambridge Water, by composing a letter or sending an email. You can even send your message through the Anglian Water or Cambridge Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cambridge Water

If you prefer to write a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG

Cost of water in Ashley

Water bill in Ashley

Water rates in Ashley are based on if your home has a water meter or not. You can easily check if your Ashley water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Ashley water rates will have a meter number listed on their water bills.

Metered Customers in Ashley

Customers who have a water meter installed at their Ashley home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. Whilst the variable charges cover the consumption at your Ashley home.

Unmetered Customers in Ashley

Customers without a meter at their Ashley home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Ashley home.

Water rates for unmetered customers in Ashley is going to be based on the rateable value of your home. The rateable value part of your Ashley water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Ashley might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Ashley?

The average water bill Ashley residents are billed can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
Anglian Water £16.83 £202
Cambridge Water £12.33 £148
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How do I pay my Ashley water bill?

First, you must sign up and register with Anglian Water or Cambridge Water. After you register your details with Anglian Water or Cambridge Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Ashley bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Anglian Water or Cambridge Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Ashley?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Ashley CB8, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ashley Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Ashley have about their water supply.

Frequently Asked Questions About Water in Ashley

Is the tap water in Ashley safe to drink?

Yes! It's safe to drink the tap water in Ashley. You can rest assured that Ashley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Ashley water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Ashley water to make it drinkable.

Where does the water in Ashley come from?

There are three main sources of water that supply Ashley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Ashley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Ashley is over 201ppm, that makes the water hardness in Ashley is rated as hard water.

What does this mean?

The clean water supply to your home in Ashley contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Ashley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Ashley No Water

If there isn't any running water in your Ashley home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Ashley.

If there is no water at your Ashley home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Ashley.

If your home has no cold water, not even a trickle, contact Anglian Water or Cambridge Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Anglian Water or Cambridge Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Anglian Water or Cambridge Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Ashley water leak or flooding

Ashley water problems could be anything from a leak, a burst water main, or flooding in your Ashley home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Ashley property, you must do one of the following as soon as possible:

  1. Ring Anglian Water or Cambridge Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Anglian Water or Cambridge Water website and complete the online form to report the issue.

Why does the water in Ashley taste strange?

If you find the taste or smell is different with your Ashley water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Ashley water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Ashley water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Anglian Water or Cambridge Water using the contact information above.

Broadband in Ashley CB8

Ashleyinternet connected globe

The speed of your internet connection at your Ashley home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and find out how it compares to the average internet speed in Ashley with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ashley Average Download Speed Ashley Average Upload Speed
63.50 Mbps 15.30 Mbps
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The internet connection type you have can affect the speed you get at your home in Ashley. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK it is the only means of connection available.

Things to consider when picking a broadband provider in Ashley?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. To ease the pressure, we've covered four main points worth considering before picking a broadband provider in Ashley.

Availability

The first point to bear in mind whilst picking a broadband provider in Ashley is the issue of availability. Most homes in Ashley should be able to enjoy superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Ashley?

  • Fibre broadband
    • This is fastest connection that's currently available in Ashley
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Ashley homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Ashley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Ashley.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Ashley broadband cost

Ashley broadband bill

You also need to consider the price you pay for broadband in Ashley. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the fine print of the deal when you sign up for a internet service in Ashley. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Ashley Broadband Reliability

The reliability of broadband in Ashley also needs consideration, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work can be extremely important.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Ashley home is going to be important.

Ashley broadband customer service

Finally, the customer service of your Ashley broadband internet is of utmost importance. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Ashley.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Ashley have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Ashley?

The average internet speed in Ashley is:

Ashley Average Download Speed Ashley Average Upload Speed
63.50 Mbps 15.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Ashley, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Ashley home. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on how you will use the internet. Have a look at the following table for a rough guide to the kind of broadband speed you should pick for a broadband service in Ashley.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Ashley

Corded telephone area code Ashley

The telephone area code, sometimes called the landline dialling code, for Ashley is 01806. If you call someone in Ashley, and you are in a different area, you must add 01806 to the number you're calling.

How much does an 01806 Ashley call cost?

If you have calls included with your mobile or landline tariff, then the call cost will probably be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Ashley

Residents of Ashley are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Ashley home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Ashley distribution network operator, but if you do, you can easily find out which DNO is responsible for Ashley in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Ashley

The electricity distribution network operator for Ashley is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ashley

There are no power plants within a 10 mile radius of Ashley.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Close By Ashley

You might be wondering which municipalities are within reach of Ashley, in the table below you can see the five nearest towns and cities to Ashley.