Utilities in <u>Austhorpe

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Your Complete Guide to Utilities in Austhorpe

If you've moved and have questions about Austhorpe? Our comprehensive utilities guide to Austhorpe will help you to find out everything about broadband, area codes, power generation and energy distributors, and Austhorpe water and sewerage. Keep reading to learn everything about utilities in Austhorpe.

About Austhorpe, West Yorkshire

Austhorpe LS15 is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Austhorpe?

Austhorpe water utilities are supplied by Yorkshire Water. Below are the main phone numbers for Yorkshire Water:

Getting in touch with your water supplier for Austhorpe

Speaking to an advisor at Yorkshire Water is just one method of contact to talk about your Austhorpe water account.

Below, you can find the principal contact numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water telephone number Yorkshire Water Emergency telephone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also get in touch with Yorkshire Water, either by email or with a letter in the post. You can even send your message through the Yorkshire Water website.

If you prefer to send a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Price of water in Austhorpe

Water bill in Austhorpe

Water rates in Austhorpe will vary depending on if your home has a water meter or not. You can easily check if your Austhorpe water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Austhorpe water rates will have a meter number listed on their water bills.

Metered Customers in Austhorpe

Customers with a water meter at their Austhorpe property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Yorkshire Water. While the variable charges cover the usage at your Austhorpe home.

Unmetered Customers in Austhorpe

Customers that don't have a water meter at their Austhorpe home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Austhorpe home.

As an unmetered customer, the rate you pay for water in Austhorpe will be based on the rateable value of your home. The rateable value calculation of your Austhorpe water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Austhorpe may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Austhorpe?

The average water bill Austhorpe residents are being charged is £15.50 per month, which is £186 per year.

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How do I pay my Austhorpe water bill?

First, you must sign up and register with Yorkshire Water. Once you've registered an account with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Austhorpe bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Austhorpe?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Austhorpe LS15, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Austhorpe Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Austhorpe have about their water supply.

Frequently Asked Questions About Water in Austhorpe

Is the tap water in Austhorpe safe to drink?

Yes! The tap water is safe to drink in Austhorpe. You can rest assured that Austhorpe water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Austhorpe water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Austhorpe water to make it drinkable.

Where does the water in Austhorpe come from?

There are three main sources of water that supply Austhorpe:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Austhorpe

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Austhorpe is fewer than 200ppm, this means the water in Austhorpe is rated as medium water.

What does this mean?

The clean water supply to your home in Austhorpe more than. medium water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Austhorpe.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Austhorpe No Water

If you don't have any running water in your Austhorpe home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Austhorpe.

If there is no water at your Austhorpe home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Austhorpe.

If there is no cold water, not even a trickle, contact Yorkshire Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Yorkshire Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Yorkshire Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Austhorpe water leak or flooding

Austhorpe water problems can include anything from flooding or a leak, to a burst water main in your Austhorpe home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Austhorpe property, you need to do one of the following as quickly as you can:

  1. Call Yorkshire Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Yorkshire Water website and complete the online form to report the issue.

Why does the water in Austhorpe taste strange?

If you notice a change in taste or smell with your Austhorpe water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Austhorpe water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Austhorpe water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Yorkshire Water via the contact channels listed above.

Broadband in Austhorpe LS15

Austhorpeinternet connected globe

The speed of your broadband connection at your Austhorpe home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and see how it compares to the average internet speed in Austhorpe with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Austhorpe Average Download Speed Austhorpe Average Upload Speed
86.10 Mbps 15.00 Mbps
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The internet connection type you have can affect your download and upload speed in Austhorpe. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one currently available.

What to look for when picking a broadband provider in Austhorpe?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, let's take a look at the top four points that you should consider when picking a broadband provider in Austhorpe.

Availability

The first thing to consider before picking a broadband provider in Austhorpe is what's available. Most homes in Austhorpe can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Austhorpe?

  • Fibre broadband
    • This is the fastest available internet connection in Austhorpe
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Austhorpe homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Austhorpe.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Austhorpe.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Austhorpe broadband price

Austhorpe broadband bill

You also need to consider how much it costs for the broadband in Austhorpe. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal when you sign up for a broadband connection in Austhorpe. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Austhorpe Broadband Reliability

The reliability of broadband in Austhorpe also needs consideration, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Austhorpe home is something to think about.

Austhorpe broadband customer service

Lastly, the customer support of your Austhorpe broadband connection is extremely important. You might never need to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently should be considered when you choose a broadband provider in Austhorpe.

Broadband FAQ

Below we've answered some our the most common questions that customers in Austhorpe ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Austhorpe?

The average speed of broadband in Austhorpe is:

Austhorpe Average Download Speed Austhorpe Average Upload Speed
86.10 Mbps 15.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Austhorpe, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Austhorpe property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Check out the table below to find out which speed you should take for a broadband service in Austhorpe.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Austhorpe

Corded telephone area code Austhorpe

The telephone dialling code, sometimes called the area code, for Austhorpe is 01806. If you're calling somebody in Austhorpe, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Austhorpe call cost?

If calls are included with your landline or mobile tariff, then the call cost is likely to be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Austhorpe

People living in Austhorpe can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Austhorpe home to the gas network and electricity grid.

Most of the time you won't need to contact the Austhorpe distribution network operator, but should you ever need to, you can find the distribution network operator for Austhorpe right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Austhorpe

The electricity distribution network operator for Austhorpe is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Austhorpe

There are no power plants within a 10 mile radius of Austhorpe.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Austhorpe

Perhaps you're wondering which towns and cities are within reach of Austhorpe, in the below table you will find the five closest municipalities to Austhorpe.