Utilities in <u>Aveley

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Your Complete Guide to Utilities in Aveley

If you just moved and have some questions about Aveley? Our utilities guide to Aveley is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Aveley water and sewerage. Keep reading to learn everything about utilities in Aveley.

About Aveley, Essex

Aveley RM15 has a population of 7,986 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Aveley?

Aveley water services are supplied by Anglian Water. Here are the main contact numbers for Anglian Water, and Essex & Suffolk Water:

Getting in touch with your water suppliers for Aveley

Ringing a contact number for Anglian Water or Essex & Suffolk Water is one of many options to deal with your Aveley water issues.

Anglian Water telephone numbers

Below, you can find the principal telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

Below, you can find the principal telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also write to Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can also submit your request on the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Price of water in Aveley

Water bill in Aveley

Water rates in Aveley depend on whether your home has a water meter or not. It's easy to find out if your Aveley water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Aveley water rates will have a meter number listed on their water bills.

Metered Customers in Aveley

Customers that have a water meter at their Aveley house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Aveley home.

Unmetered Customers in Aveley

Customers that don't have a water meter at their Aveley home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Aveley home.

Water rates for unmetered customers in Aveley is going to be based on the rateable value of your home. The rateable value calculation of your Aveley water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Aveley could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Aveley?

The average water bill Aveley residents are billed will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Aveley water bill?

First, you must sign up and register with Anglian Water or Essex & Suffolk Water. After you've registered with Anglian Water or Essex & Suffolk Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Aveley bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Aveley?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Aveley RM15, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Aveley Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Aveley have about their water supply.

Frequently Asked Questions About Water in Aveley

Is the tap water in Aveley safe to drink?

Yes! It's safe to drink the tap water in Aveley. You can rest assured that Aveley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Aveley water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Aveley water to make it drinkable.

Where does the water in Aveley come from?

There are three main sources of water that supply Aveley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Aveley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Aveley is more than 276ppm, that means the water hardness in Aveley is rated as very hard water.

What does this mean?

The water being supplied to your home in Aveley contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Aveley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Aveley No Water

If you don't have any running water in your Aveley home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Aveley.

If there is no water at your Aveley home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Aveley.

If your home has no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Anglian Water or Essex & Suffolk Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Aveley water leak or flooding

Aveley water problems could be anything from a leak, a burst water main, or flooding in your Aveley home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Aveley property, you need to do one of the following as quickly as you can:

  1. Contact Anglian Water or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Anglian Water or Essex & Suffolk Water website and fill in the form to report the problem.

Why does the water in Aveley taste strange?

If you detect a difference in smell or taste of your Aveley water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Aveley water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Aveley water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Anglian Water or Essex & Suffolk Water using the contact information above.

Broadband in Aveley RM15

Aveleyinternet connected globe

The broadband speed you get at your Aveley home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average connection speed for Aveley with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Aveley Average Download Speed Aveley Average Upload Speed
71.73 Mbps 13.93 Mbps
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The type of internet connection you have can affect the speed you get at your home in Aveley. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection available.

Things to consider when choosing an internet provider in Aveley?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Worry not, let's take a look at the top four points that you should consider when choosing an internet provider in Aveley.

Availability

The first thing to consider before choosing an internet provider in Aveley is the availability. The majority of homes in Aveley can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Aveley?

  • Fibre broadband
    • This is the fastest available internet connection in Aveley
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Aveley homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Aveley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Aveley.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Aveley broadband cost

Aveley broadband bill

Another important consideration is the price you pay for broadband in Aveley. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you commit to a broadband connection in Aveley. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Aveley Broadband Reliability

The reliability of the broadband connection is in Aveley should also be considered, with so many people that work from home either full-time or part-time, having a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Aveley home is going to be important.

Aveley broadband technical support

Our final tip, the customer support of your Aveley internet connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Aveley.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Aveley have about broadband internet.

Broadband FAQs

How fast is the broadband in Aveley?

The average speed of broadband in Aveley is:

Aveley Average Download Speed Aveley Average Upload Speed
71.73 Mbps 13.93 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Aveley, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Aveley home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on what kind of internet user you are. Have a look at the following table for a rough guide to which speed you should pick when signing up for broadband in Aveley.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of Aveley

Corded telephone area code Aveley

The landline area code, sometimes called the dialling code, for Aveley is 01806. When making a call to someone in Aveley, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Aveley call cost?

If you have calls included with your mobile or landline tariff, the cost of the call should be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Aveley

Residents in Aveley can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Aveley home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Aveley distribution network operator, but if you do, you can quickly find out which DNO covers Aveley below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Aveley

The electricity distribution network operator for Aveley is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Aveley

There are no power plants within a 10 mile radius of Aveley.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Aveley

You might be wondering which municipalities are nearby Aveley, in the below table you will find the five closest municipalities to Aveley.

Closest five municipalities to Aveley
Municipality Distance from Aveley
South Stifford 1.63 miles
West Thurrock 1.63 miles
North Stifford 1.7 miles
Chafford 1.7 miles
Chadwell St Mary 1.7 miles