Utilities in <u>Aydon

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Your Complete Guide to Utilities in Aydon

If you've moved and have questions about Aydon? Our comprehensive utilities guide to Aydon will explain in detail everything about broadband, area codes, power generation and energy distributors, and Aydon water and sewerage. Keep reading to learn everything about utilities in Aydon.

About Aydon, Northumberland

Aydon NE45 is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Aydon?

Aydon water services are supplied by Northumbrian Water. Here are the main contact numbers for Northumbrian Water:

How to reach your water provider in Aydon

Ringing a contact number for Northumbrian Water is just one method of contact to talk about your Aydon water problems.

Below, you can find the principal telephone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, either by email or with a letter in the post. You can even send your message through the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Price of water in Aydon

Water bill in Aydon

Water rates in Aydon are based on if your home has a water meter or not. You can easily find out whether your Aydon water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Aydon water rates will have a meter number listed on their water bills.

Metered Customers in Aydon

Customers that have a water meter at their Aydon house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Aydon home.

Unmetered Customers in Aydon

Customers that don't have a water meter at their Aydon home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Aydon home.

Water rates for unmetered customers in Aydon is going to be based on the rateable value of your home. The rateable value of your Aydon water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Aydon could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Aydon?

The average water bill Aydon residents are being charged is £14.83 per month, which is £178 annually.

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How do I pay my Aydon water bill?

You will first need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Aydon bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Aydon?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Aydon NE45, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Aydon Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Aydon have about their water supply.

Frequently Asked Questions About Water in Aydon

Is water from the tap in Aydon safe to drink?

Yes! The tap water is safe to drink in Aydon. You can rest assured that Aydon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Aydon water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Aydon water to make it drinkable.

Where does the water in Aydon come from?

There are three main sources of water that supply Aydon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Aydon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Aydon is fewer than 60ppm, that means the water hardness in in Aydon is rated as soft water.

What does this mean?

The water being supplied to your home in Aydon contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Aydon.

Aydon No Water

If there isn't any running water in your Aydon home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Aydon.

If there is no water at your Aydon home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Aydon.

If you don't have any cold water, not even a trickle, contact Northumbrian Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Northumbrian Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Aydon water leak or flooding

Aydon water problems could be anything from a leak, a burst water main, or flooding in your Aydon home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Aydon property, you need to do one of the following as quickly as you can:

  1. Ring Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Aydon taste strange?

If you find the taste or smell is different with your Aydon water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Aydon water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Aydon water.

If you have questions about your water's taste, smell, or appearance, you can speak to Northumbrian Water on the contact details above.

Broadband Speed in Aydon NE45

Aydoninternet connected globe

The speed of your broadband connection at your Aydon home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and see if it matches the average internet speed in Aydon with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Aydon Average Download Speed Aydon Average Upload Speed
47.40 Mbps 11.60 Mbps
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The type of internet connection you have can affect your download and upload speed in Aydon. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

What should you consider when picking a broadband provider in Aydon?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've covered four main points worth considering before picking a broadband provider in Aydon.

Availability

The first point to bear in mind before picking a broadband provider in Aydon is the issue of availability. Whilst many homes in Aydon should have access to fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Aydon?

  • Fibre broadband
    • This is fastest connection that's currently available in Aydon
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Aydon homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Aydon.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Aydon.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Aydon broadband value for money

Aydon broadband bill

You also need to consider the monthly cost of broadband in Aydon. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a internet service in Aydon. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Aydon Broadband Reliability

How reliable the broadband is in Aydon should also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Aydon home will be an important thing to consider.

Aydon broadband customer service

Our final tip, the customer support of your Aydon broadband connection is extremely important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly is a strong plus when selecting an internet provider in Aydon.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Aydon have about broadband internet.

Broadband FAQs

Is the internet fast in Aydon?

The average speed of broadband in Aydon is:

Aydon Average Download Speed Aydon Average Upload Speed
47.40 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Aydon, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Aydon property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Take a look at this table to find out the kind of broadband speed you should choose for a broadband service in Aydon.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Aydon

Corded telephone area code Aydon

The telephone dialling code, sometimes called the area code, for Aydon is 01806. When making a call to someone in Aydon, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Aydon call cost?

If calls are included with your landline or mobile, then the call cost should be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Aydon

Residents in Aydon are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Aydon home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Aydon distribution network operator, but should you ever need to, you can find the distribution network operator for Aydon below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Aydon

The electricity distribution network operator for Aydon is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Aydon

There are no power plants within a 10 mile radius of Aydon.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Aydon

Perhaps you're wondering which towns and cities are within reach of Aydon, in the table below you can see the five nearest towns and cities to Aydon.

Closest five municipalities to Aydon
Municipality Distance from Aydon
Dilston -
Corbridge -
Broomhaugh 2.75 miles
Riding 2.75 miles
Acomb 3.93 miles