Your Complete Guide to Utilities in Backford
If you've moved and have questions about Backford? Our complete guide to utilities in Backford is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Backford water and sewerage. Keep reading to learn everything about utilities in Backford.
About Backford, Cheshire
Backford CH1 has a population of 117 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.
Who supplies my water in Backford?
Backford water utilities are supplied by Dee Valley Water. In the table below are the contact numbers for Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, and United Utilities:
How to reach your water providers in Backford
Calling a phone number for Dee Valley Water, Dwr Cymru Welsh Water or Severn Trent is just one method of contact to discuss your Backford water issues.
Dee Valley Water phone numbers
In the table below we have listed the main phone numbers for Dee Valley Water general enquiries and emergencies.
Dee Valley Water contact number | Dee Valley Water Emergency contact number |
---|---|
0330 678 0679 | 0800 085 8033 |
Mon-Fri 8am-8pm, Sat 9am-3pm, Emergencies 24/7/365 |
Dwr Cymru Welsh Water phone numbers
In the table below we have listed the main phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.
Dwr Cymru Welsh Water contact number | Dwr Cymru Welsh Water Emergency contact number |
---|---|
0800 052 0145 | 0800 052 0130 |
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365 |


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Severn Trent phone numbers
In the table below we have listed the main phone numbers for Severn Trent general enquiries and emergencies.
Severn Trent contact number | Severn Trent Emergency contact number |
---|---|
0345 750 0500 | 0800 783 4444 |
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365 |
United Utilities phone numbers
In the table below we have listed the main phone numbers for United Utilities general enquiries and emergencies.
United Utilities contact number | United Utilities Emergency contact number |
---|---|
0345 672 2888 | 0345 672 3723 |
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365 |
Calling a phone number for Dee Valley Water is just one method of contact to discuss your Backford water issues.
Write to Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities
Additionally, you can communicate with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities, you have the choice of posting a letter or sending an email. You can also send your request via the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities website.
Dee Valley Water
If you want to email Dee Valley Water, you must use the following email address:
Dee Valley Water Email Address |
---|
waterregulations@hafrendyfrdwy.co.uk |
Dwr Cymru Welsh Water
If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:
Dwr Cymru Welsh Water Address | |
---|---|
PO Box 690 Cardiff CF3 5WL |
If you want to email Dwr Cymru Welsh Water, you must use the following email address:
Dwr Cymru Welsh Water Email Address |
---|
company.secretary@dwrcymru.com |
Severn Trent
If you prefer to send a letter to Severn Trent can do so by writing to the Severn Trent address below:
Severn Trent Address | |
---|---|
PO Box 407 Darlington DL1 9WD |
If you want to email Severn Trent, you must use the following email address:
Severn Trent Email Address |
---|
customercare@severntrent.co.uk |
United Utilities
If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:
United Utilities Address | |
---|---|
United Utilities, PO Box 453 Warrington WA55 1SE |
Water rates in Backford

Water rates in Backford depend on whether your home has a water meter or not. You can easily check if your Backford water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Backford water rates will have a meter number listed on their water bills.
Metered Customers in Backford
Customers who have a water meter installed at their Backford property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. While the variable charges cover the usage at your Backford home.
Unmetered Customers in Backford
Customers without a meter at their Backford home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Backford home.
As an unmetered customer, the rate you pay for water in Backford is based on the rateable value of your home. The rateable value part of your Backford water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.
Should I get a water meter installed?
It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Backford might work out cheaper.
Customers with large households are unlikely to see any savings by getting a water meter installed.
How much is the average water bill in Backford?
The average water bill Backford residents are being charged can differ between suppliers in your area. In the table below, you will see how much each supplier charges:
Supplier | Average Water Bill Monthly | Average Water Bill Annually |
---|---|---|
Dee Valley Water | - | - |
Dwr Cymru Welsh Water | £15.17 | £182 |
Severn Trent | £16.58 | £199 |
United Utilities | £16.83 | £202 |


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How do I pay my Backford water bill?
First, you must sign up and register with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. After you register your details with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, you can decide how you would like to pay your bill, such as:
- Direct Debit
- Online payments
- Pay over the phone
- Bank transfer
- Payment by cheque
- Payment card
It's also possible to choose the frequency of your Backford bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.
Can I switch the water supplier in Backford?
Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Backford CH1, your water suppliers are Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent and United Utilities.
Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.
Backford Water Frequently Asked Questions
Below we have answers to the most frequently asked questions that customers in Backford have about their water supply.
Frequently Asked Questions About Water in Backford
Is tap water in Backford safe to drink?
Yes! It's safe to drink the tap water in Backford. You can rest assured that Backford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Backford water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Backford water to make it drinkable.
Where does the water in Backford come from?
There are three main sources of water that supply Backford:
- Surface sources - 93%
- Groundwater sources - 6%
- Mixed sources - 1%
Is the water hard in Backford
While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.
The rating for water hardness in Backford is fewer than 60ppm, that makes the water hardness in in Backford is rated as soft water.
What does this mean?
The water supply to your home in Backford contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.
Selectra recommends
Water softener isn't needed at your home in Backford.
Backford No Water
If you don't have any running water in your Backford home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Backford.
If there is no water at your Backford home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Backford.
If you don't have any cold water, not even a trickle, contact Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities for help. If this is the case, you can try these tips:
- Check for updates on the "In Your Area" sections of the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website for any explanations as to why you have no water.
- Check the Twitter account of Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, they often post incident updates when there's a problem.
- Talk to your neighbours and see if they are having a problem with their water supply.
- Verify your stop tap and make sure it's open.
Backford water leak or flooding
Backford water problems can include anything from a burst water main or flooding, to a leak in your Backford home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Backford property, you need to do one of the following as quickly as you can:
- Ring Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities whether the problem is with clean water or wastewater.
- If you have access to the internet, visit the "report a leak" page on the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website and fill out the online form.
Why does the water in Backford taste strange?
If you detect a difference in smell or taste of your Backford water this could be because of one of the following reasons:
- Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
- Seasonal changes can impermeate the Backford water with an earthy smell or taste.
- Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Backford water.
If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities on the contact details above.
Broadband in Backford CH1

The speed of your internet connection at your Backford home is dependant upon several factors such as:
- The type of connection (ADSL, Fibre, or Cable)
- How far from the telephone exchange you are
- Placement of your router
- If you are connected with ethernet or wi-fi
- Your broadband provider
Test the speed of your connection and see how it compares to the average connection speed for Backford with our quick and easy to use internet speed test tool.
Did you know that the average download speed in the UK is around 62.5Mbps?
Backford Average Download Speed | Backford Average Upload Speed |
---|---|
83.20 Mbps | 16.50 Mbps |


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The internet connection type you have can affect your download and upload speed in Backford. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.
ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one that's available.
Things to consider when searching for a broadband provider in Backford?
It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. Don't worry, let's take a look at the top four points that you should consider when searching for a broadband provider in Backford.
Availability
The first thing you need to think about when searching for a broadband provider in Backford is the availability. Most homes in Backford can take advantage of fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.
Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.
Type of connection
How can I connect to the internet in Backford?
- Fibre broadband
- This is the fastest type of connection you can get in Backford
- We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
- Superfast broadband has a download speed of at least 24 Mbps.
- A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
- ADSL or ADSL2
- An older type of connection that is delivered through your traditional telephone line.
- Has a slower download speed of up to 24 Mbps.
- Available to 99.9% of Backford homes.
- Cable
- A similar or even faster download speed than fibre broadband.
- Available only via Virgin Media.
- Limited availability in some parts of Backford.
- 4G/5G, Mobile, and Satellite Broadband
- The speed will depend on strength of the mobile signal in Backford.
- Might work out more expensive without an unlimited data plan.
- No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.


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Backford broadband price

You should also think about the monthly cost of broadband in Backford. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you commit to a internet service in Backford. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.
Backford Broadband Reliability
How reliable the broadband is in Backford also needs consideration, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is a priority.
Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Backford home is going to be important.
Backford broadband customer support
Finally, the technical support for your Backford broadband internet is really important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem in a fast and efficient manner should be considered when you choose a broadband provider in Backford.
Broadband FAQ
Our FAQ contains the answers to the most asked questions from customers in Backford have about their internet connection.
Broadband Internet FAQs
Is the internet fast in Backford?
The average speed of broadband in Backford is:
Backford Average Download Speed | Backford Average Upload Speed |
---|---|
83.20 Mbps | 16.50 Mbps |
What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?
In simple terms, this means the kind of broadband internet connection.
- ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
- Superfast: This is fibre broadband that is at least 30 Mbps.
- FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Backford, from there it's connected to your home via your standard telephone line.
- FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Backford house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .
What broadband speed do I need?
It really does depend on what you will be using the internet for. Check out the table below to find out the kind of broadband speed you should take when getting connected in Backford.
Main internet uses | Recommended Broadband Speed | 2 devices or less |
---|---|---|
2 devices or less | Social media, light streaming, email, working from home (WFH), etc | 10-25 Mbps Broadband |
3-5 devices | AAll of the above, online gaming and 4K streaming | 50-100 Mbps Broadband |
Over 5 devices | All the above and large file transfers or streaming your own video content on the web | 100+ Mbps Broadband |
What's the difference between 2.4Ghz and 5Ghz WiFi?
2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.
What's the landline area code in Backford

The telephone dialling code, sometimes called the area code, for Backford is 01806. If you call someone in Backford, and you are not in the same area, you will need to add 01806 to the number you'd like to call.
How much does an 01806 Backford call cost?
If you have a call plan with your mobile or landline tariff, the phone call will probably be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.
If you don't know whether you have calls included in your tariff, you should ask your provider before you make the call to avoid unexpected charges on your bill.
How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.
Gas and Electricity Supply in Backford
People living in Backford are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the regional network operator.
These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Backford home to the gas network and electricity grid.
Most of the time you will never need to ever contact the Backford distribution network operator, but should the need arise, you can find the distribution network operator for Backford in this section.
You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide
Electricity Distribution Network Operator in Backford
The electricity distribution network operator for Backford is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:
SP Energy Networks - Merseyside and North Wales Contact Information | |
---|---|
General Enquiries | 0330 101 0444 |
Emergencies | 0800 001 5400 |
customercare@spenergynetworks.com | |
Website | https://www.spenergynetworks.co.uk/ |
Address | Customer Contact Team, SP Energy Networks, 3 Prenton Way Prenton |
The UK has six electricity distribution network operators:
- Electricity North West
- Northern Powergrid
- SSE Networks
- SP Energy Networks
- UK Power Networks
- Western Power Distribution


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Power Generation near Backford
There are no power plants within a 10 mile radius of Backford.
Fossil Fuels
In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.
Nuclear Power
Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.
Renewable Energy
Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.
Municipalities Close By Backford
If you've ever wondered which municipalities are close to Backford, in the below table you will find the five closest municipalities to Backford.
Municipality | Distance from Backford |
---|---|
Higher Ferry | - |
Chester | - |
Blacon | - |
Moston | 2 miles |
Mickle Trafford | 2 miles |