Utilities in <u>Backworth

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Your Complete Guide to Utilities in Backworth

Are you moving and want to know more about Backworth? Our complete guide to utilities in Backworth will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Backworth water and sewerage. Keep reading to learn everything about utilities in Backworth.

About Backworth, Northumberland

Backworth NE27 has a population of 1,399 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Backworth?

Backworth water utilities are supplied by Northumbrian Water. In the table below are the contact numbers for Northumbrian Water:

How to get in touch with the water supplier in Backworth

Calling a phone number for Northumbrian Water is one of many contact methods to discuss your Backworth water account.

In the table below you will find the phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, either by email or with a letter in the post. You can also submit your request on the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Water rates in Backworth

Water bill in Backworth

Water rates in Backworth will vary depending on if your home has a water meter or not. You can easily find out whether your Backworth water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Backworth water rates will have a meter number listed on their water bills.

Metered Customers in Backworth

Customers that have a water meter at their Backworth house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Backworth home.

Unmetered Customers in Backworth

Customers that don't have a water meter at their Backworth home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Backworth home.

The rate unmetered customers pay for water in Backworth is going to be based on the rateable value of your home. The rateable value of your Backworth water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Backworth may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Backworth?

The average water bill Backworth residents are being charged is £14.83 each month, that's £178 per year.

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How do I pay my Backworth water bill?

You will first need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Backworth bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Backworth?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Backworth NE27, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Backworth Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Backworth have about their water supply.

Frequently Asked Questions About Water in Backworth

Is water from the tap in Backworth safe to drink?

Yes! The tap water is safe to drink in Backworth. You can rest assured that Backworth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Backworth water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Backworth water to make it drinkable.

Where does the water in Backworth come from?

There are three main sources of water that supply Backworth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Backworth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Backworth is fewer than 60ppm, that makes the water hardness in in Backworth is rated as soft water.

What does this mean?

The water being supplied to your home in Backworth contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Backworth.

Backworth No Water

If there isn't any running water in your Backworth home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Backworth.

If there is no water at your Backworth home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Backworth.

If your home has no cold water, not even a trickle, contact Northumbrian Water for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Northumbrian Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Northumbrian Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Backworth water leak or flooding

Backworth water problems might include anything from a leak, a burst water main, or flooding in your Backworth home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Backworth property, you need to do one of the following as quickly as you can:

  1. Call Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Northumbrian Water website and fill in the form to report the problem.

Why does the water in Backworth taste strange?

If you detect a difference in smell or taste of your Backworth water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Backworth water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Backworth water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Northumbrian Water using the contact information above.

Broadband Speed in Backworth NE27

Backworthinternet connected globe

The speed of your broadband connection at your Backworth home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average broadband speed for Backworth with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Backworth Average Download Speed Backworth Average Upload Speed
86.13 Mbps 15.67 Mbps
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The internet connection type you have can have an effect on the speed you get in Backworth. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection that's available.

What to look for when choosing an internet provider in Backworth?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider might seem daunting at first. Worry not, we've covered four main points worth considering before choosing an internet provider in Backworth.

Availability

The first thing to consider when choosing an internet provider in Backworth is what's available. Whilst many homes in Backworth can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Backworth?

  • Fibre broadband
    • This is fastest connection that's currently available in Backworth
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Backworth homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Backworth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Backworth.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Backworth broadband price

Backworth broadband bill

You also need to consider the price you pay for broadband in Backworth. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal before you sign up to a internet connection in Backworth. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Backworth Broadband Reliability

The reliability of the broadband connection is in Backworth also needs consideration, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is really important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Backworth home is something to think about.

Backworth broadband technical support

Finally, the customer service of your Backworth broadband connection is extremely important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem quickly and efficiently is a strong plus when you choose a broadband provider in Backworth.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Backworth have about broadband internet.

Broadband FAQs

How fast is the broadband in Backworth?

The average broadband speed in Backworth is:

Backworth Average Download Speed Backworth Average Upload Speed
86.13 Mbps 15.67 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Backworth, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Backworth property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

That would depend on what kind of internet user you are. Have a look at the following table to find out the kind of broadband speed you should take for a broadband service in Backworth.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Backworth

Corded telephone area code Backworth

The telephone dialling code, sometimes called the area code, for Backworth is 01806. If you call someone in Backworth, and you're located in a different region, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Backworth call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Backworth

Residents in Backworth can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Backworth home to the gas and electricity networks.

Most of the time you won't need to contact the Backworth distribution network operator, but should you ever need to, you can quickly find out which DNO covers Backworth right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Backworth

The electricity distribution network operator for Backworth is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Backworth

There are no power plants within a 10 mile radius of Backworth.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Backworth

Perhaps you're wondering which towns and cities are nearby Backworth, in the table below you can see the five nearest towns and cities to Backworth.

Closest five municipalities to Backworth
Municipality Distance from Backworth
Holystone -
Shiremoor -
Murton Village -
Killingworth 2.14 miles
Royal Quays 2.21 miles