Utilities in <u>Bagshot

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Your Complete Guide to Utilities in Bagshot

If you've moved and have questions about Bagshot? Our utilities guide to Bagshot will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Bagshot water and sewerage. Keep reading to learn everything about utilities in Bagshot.

About Bagshot, Berkshire

Bagshot GU19 has a population of 5,430 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Bagshot?

Bagshot water utilities are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, and Thames Water:

How to reach your water providers in Bagshot

Ringing a contact number for Affinity Water or Thames Water is just one method of contact to deal with your Bagshot water account.

Affinity Water telephone numbers

In the table below we have listed the main telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water telephone numbers

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

Additionally, you can communicate with Affinity Water or Thames Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Affinity Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Bagshot

Water bill in Bagshot

Water rates in Bagshot are based on if your home has a water meter or not. You can easily find out whether your Bagshot water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Bagshot water rates will have a meter number listed on their water bills.

Metered Customers in Bagshot

Customers who have a water meter installed at their Bagshot property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. While the variable charges cover the usage at your Bagshot home.

Unmetered Customers in Bagshot

Customers that don't have a water meter at their Bagshot home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Bagshot home.

Water rates for unmetered customers in Bagshot is going to be based on the rateable value of your home. The rateable value of your Bagshot water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Bagshot might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Bagshot?

The average water bill Bagshot residents are billed will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Bagshot water bill?

First, you must sign up and register with Affinity Water or Thames Water. After you register your details with Affinity Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Bagshot bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Bagshot?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Bagshot GU19, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Bagshot Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Bagshot have about their water supply.

Frequently Asked Questions About Water in Bagshot

Is the tap water in Bagshot safe to drink?

Yes! You can drink the tap water in Bagshot. You can rest assured that Bagshot water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Bagshot water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Bagshot water to make it drinkable.

Where does the water in Bagshot come from?

There are three main sources of water that supply Bagshot:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Bagshot

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Bagshot is over 201ppm, this means the water in Bagshot is rated as hard water.

What does this mean?

The water being supplied to your home in Bagshot contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Bagshot.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Bagshot No Water

If you have no water in your Bagshot home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Bagshot.

If there is no water at your Bagshot home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Bagshot.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water or Thames Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Affinity Water or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Bagshot water leak or flooding

Bagshot water problems could be anything from a leak, a burst water main, or flooding in your Bagshot home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Bagshot property, you must do one of the following as soon as possible:

  1. Contact Affinity Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Affinity Water or Thames Water website and complete the online form to report the issue.

Why does the water in Bagshot taste strange?

If you detect a difference in smell or taste of your Bagshot water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Bagshot water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Bagshot water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water or Thames Water on the contact details above.

Broadband in Bagshot GU19

Bagshotinternet connected globe

The speed of your internet connection at your Bagshot home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and see if it matches the average broadband speed for Bagshot with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Bagshot Average Download Speed Bagshot Average Upload Speed
72.70 Mbps 13.05 Mbps
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The internet connection type you have can have an effect on the speed you get in Bagshot. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

What to look for when searching for a broadband provider in Bagshot?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. Worry not, we've covered four main points to think about when searching for a broadband provider in Bagshot.

Availability

The first thing you need to think about before searching for a broadband provider in Bagshot is the issue of availability. Whilst many homes in Bagshot should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Bagshot?

  • Fibre broadband
    • This is the fastest type of connection you can get in Bagshot
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Bagshot homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Bagshot.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Bagshot.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Bagshot broadband cost

Bagshot broadband bill

You should also think about the monthly cost of broadband in Bagshot. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer before you sign up to a internet service in Bagshot. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Bagshot Broadband Reliability

How reliable the broadband is in Bagshot also needs consideration, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Bagshot home is something to think about.

Bagshot broadband customer support

Our final tip, the technical support for your Bagshot broadband internet is really important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query efficiently and quickly is a strong plus when selecting an internet provider in Bagshot.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Bagshot have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Bagshot?

The average speed of broadband in Bagshot is:

Bagshot Average Download Speed Bagshot Average Upload Speed
72.70 Mbps 13.05 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Bagshot, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Bagshot property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to which speed you should pick when getting connected in Bagshot.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Bagshot

Corded telephone area code Bagshot

The landline area code, sometimes called the dialling code, for Bagshot is 01806. If you're calling somebody in Bagshot, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Bagshot call cost?

If you have calls included with your landline or mobile tariff, the phone call should be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Bagshot

People living in Bagshot are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Bagshot home to the gas network and electricity grid.

In many cases you won't need to speak to the Bagshot distribution network operator, but should you ever need to, you can find the distribution network operator for Bagshot in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Bagshot

The electricity distribution network operator for Bagshot is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Bagshot

There are no power plants within a 10 mile radius of Bagshot.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Bagshot

If you've ever wondered which municipalities are nearby Bagshot, in the table below you can see the closest five municipalities to Bagshot.

Closest five municipalities to Bagshot
Municipality Distance from Bagshot
Hazel Grove 0.08 miles
Lightwater 1.11 miles
Windlesham 2.26 miles
Camberley 2.35 miles