Utilities in <u>Beacon Heath

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A Complete Guide to Utilities in Beacon Heath

If you've moved and have questions about Beacon Heath? Our utilities guide to Beacon Heath is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Beacon Heath water and sewerage. Keep reading to learn everything about utilities in Beacon Heath.

About Beacon Heath, Devon

Beacon Heath EX4 is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Beacon Heath?

Beacon Heath water utilities are supplied by South West Water. Below are the main phone numbers for South West Water:

How to reach your water provider in Beacon Heath

Ringing a contact number for South West Water is just one method of contact to deal with your Beacon Heath water issues.

In the table below you will find the telephone numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

Additionally, you can communicate with South West Water, by composing a letter or sending an email. You can also send your request via the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Beacon Heath

Water bill in Beacon Heath

Water rates in Beacon Heath depend on whether your home has a water meter or not. It's easy to find out if your Beacon Heath water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Beacon Heath water rates will have a meter number listed on their water bills.

Metered Customers in Beacon Heath

Customers that have a water meter at their Beacon Heath house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Beacon Heath home.

Unmetered Customers in Beacon Heath

Customers who don't have a meter at their Beacon Heath home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Beacon Heath home.

Water rates for unmetered customers in Beacon Heath is going to be based on the rateable value of your home. The rateable value calculation of your Beacon Heath water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Beacon Heath might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Beacon Heath?

The average water bill Beacon Heath residents are being charged is £18.17 monthly, which works out at £218 per year.

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How do I pay my Beacon Heath water bill?

You will first need to register with South West Water. After you've registered with South West Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Beacon Heath bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Beacon Heath?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Beacon Heath EX4, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Beacon Heath Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Beacon Heath have about their water supply.

Frequently Asked Questions About Water in Beacon Heath

Is tap water in Beacon Heath safe to drink?

Yes! The tap water is safe to drink in Beacon Heath. You can rest assured that Beacon Heath water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Beacon Heath water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Beacon Heath water to make it drinkable.

Where does the water in Beacon Heath come from?

There are three main sources of water that supply Beacon Heath:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Beacon Heath

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Beacon Heath is more than 201ppm, this means the water in Beacon Heath is rated as hard water.

What does this mean?

The water supply to your home in Beacon Heath contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Beacon Heath.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Beacon Heath No Water

If you don't have any running water in your Beacon Heath home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Beacon Heath.

If there is no water at your Beacon Heath home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Beacon Heath.

If you don't have any cold water, not even a trickle, contact South West Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for South West Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Beacon Heath water leak or flooding

Beacon Heath water problems could be anything from a leak, a burst water main, or flooding in your Beacon Heath home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Beacon Heath property, you must do one of the following as soon as possible:

  1. Call South West Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the South West Water website and complete the online form to report the issue.

Why does the water in Beacon Heath taste strange?

If you find the taste or smell is different with your Beacon Heath water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Beacon Heath water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Beacon Heath water.

If you have questions about your water's taste, smell, or appearance, you can speak to South West Water via the contact channels listed above.

Broadband Speed in Beacon Heath EX4

Beacon Heathinternet connected globe

The broadband speed you get at your Beacon Heath home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average broadband speed for Beacon Heath with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Beacon Heath Average Download Speed Beacon Heath Average Upload Speed
67.23 Mbps 15.07 Mbps
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The internet connection type you have can affect the speed you get at your home in Beacon Heath. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one available.

Things to consider when choosing an internet provider in Beacon Heath?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. Don't worry, let's take a look at the top four points that you should consider when choosing an internet provider in Beacon Heath.

Availability

The first thing you need to think about whilst choosing an internet provider in Beacon Heath is the availability. The majority of homes in Beacon Heath should have access to fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Beacon Heath?

  • Fibre broadband
    • This is the fastest type of connection you can get in Beacon Heath
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Beacon Heath homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Beacon Heath.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Beacon Heath.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Beacon Heath broadband value for money

Beacon Heath broadband bill

You also need to consider how much it costs for the broadband in Beacon Heath. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you sign up to a internet connection in Beacon Heath. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Beacon Heath Broadband Reliability

The reliability of the broadband connection is in Beacon Heath also needs consideration, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Beacon Heath home is going to be important.

Beacon Heath broadband technical support

Our final tip, the customer service of your Beacon Heath broadband internet is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Beacon Heath.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Beacon Heath have about broadband internet.

Broadband FAQs

Is the internet fast in Beacon Heath?

The average speed of broadband in Beacon Heath is:

Beacon Heath Average Download Speed Beacon Heath Average Upload Speed
67.23 Mbps 15.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Beacon Heath, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Beacon Heath property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Have a look at the following table to find out which speed you should choose for a broadband service in Beacon Heath.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Beacon Heath

Corded telephone area code Beacon Heath

The telephone dialling code, sometimes called the area code, for Beacon Heath is 01806. If you're calling somebody in Beacon Heath, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Beacon Heath call cost?

If you have calls included with your mobile or landline tariff, the cost of the call should be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Beacon Heath

Residents in Beacon Heath are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Beacon Heath home to the electricity grid and gas networks.

In many cases you won't need to contact the Beacon Heath distribution network operator, but should you ever need to, you can quickly find out which DNO covers Beacon Heath in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Beacon Heath

The electricity distribution network operator for Beacon Heath is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Beacon Heath

There are no power plants within a 10 mile radius of Beacon Heath.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Beacon Heath

You might be wondering which municipalities are close to Beacon Heath, in the below table you will find the five closest municipalities to Beacon Heath.

Closest five municipalities to Beacon Heath
Municipality Distance from Beacon Heath
Exwick -
Exeter city centre 0.66 miles
St Thomas 1.3 miles
Countess Wear 1.3 miles