A Complete Guide to Utilities in Berrylands

Are you moving and want to know more about Berrylands? Our complete guide to utilities in Berrylands will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Berrylands water and sewerage. Keep reading to learn everything about utilities in Berrylands.

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About Berrylands, Greater London

Berrylands KT5 has a population of 9,437 and is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Berrylands?

Berrylands water services are provided by Thames Water. Here are the main contact numbers for Thames Water:

How to get in touch with the water supplier in Berrylands

Speaking to an advisor at Thames Water is one of many contact methods to discuss your Berrylands water problems.

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

You can also write to Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
[email protected]
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Price of water in Berrylands

Water bill in Berrylands

Water rates in Berrylands will vary depending on if your home has a water meter or not. It's easy to find out if your Berrylands water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Berrylands water rates will have a meter number listed on their water bills.

Metered Customers in Berrylands

Customers who have a water meter installed at their Berrylands house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water. While the variable charges cover the usage at your Berrylands home.

Unmetered Customers in Berrylands

Customers who don't have a meter at their Berrylands home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Berrylands home.

The rate unmetered customers pay for water in Berrylands will be based on the rateable value of your home. The rateable value of your Berrylands water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Berrylands could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Berrylands?

The average water bill Berrylands residents are billed is £19.33 monthly, which works out at £232 a year.

How do I pay my Berrylands water bill?

You will first need to register with Thames Water. Once you've registered an account with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Berrylands bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Berrylands?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Berrylands KT5, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Berrylands Water Frequently Asked Questions

Below we have answered some common questions that customers in Berrylands have about their water supply.

Frequently Asked Questions About Water in Berrylands

Is the tap water in Berrylands safe to drink?

Yes! It's safe to drink the tap water in Berrylands. You can rest assured that Berrylands water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Berrylands water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Berrylands water to make it drinkable.

Where does the water in Berrylands come from?

There are three main sources of water that supply Berrylands:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Berrylands

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Berrylands is over 201ppm, this means the water in Berrylands is rated as hard water.

What does this mean?

The water supply to your home in Berrylands contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Berrylands.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Berrylands No Water

If there isn't any running water in your Berrylands home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Berrylands.

If there is no water at your Berrylands home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Berrylands.

If there is no cold water, not even a trickle, contact Thames Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Thames Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Thames Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Berrylands water leak or flooding

Berrylands water problems might include anything from flooding or a leak, to a burst water main in your Berrylands home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Berrylands property, you need to do one of the following as quickly as you can:

  1. Call Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Thames Water website and complete the online form to report the issue.

Why does the water in Berrylands taste strange?

If you notice a change in taste or smell with your Berrylands water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Berrylands water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Berrylands water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Thames Water via the contact channels listed above.

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Broadband Speed in Berrylands KT5

Berrylandsinternet connected globe

The speed of your broadband connection at your Berrylands home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average internet speed in Berrylands with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Berrylands Average Download Speed Berrylands Average Upload Speed
108.20 Mbps 18.50 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Berrylands. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection that's available.

What should you consider when searching for a broadband provider in Berrylands?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've covered four main points worth considering before searching for a broadband provider in Berrylands.

Availability

The first point to bear in mind before searching for a broadband provider in Berrylands is what's available. The majority of homes in Berrylands should have access to fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Berrylands?

  • Fibre broadband
    • This is fastest connection that's currently available in Berrylands
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Berrylands homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Berrylands.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Berrylands.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Berrylands broadband price

Berrylands broadband bill

You should also think about how much it costs for the broadband in Berrylands. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal when you sign up for a internet service in Berrylands. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Berrylands Broadband Reliability

The reliability of broadband in Berrylands must also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Berrylands home will be an important thing to consider.

Berrylands broadband customer support

Finally, the customer support of your Berrylands internet connection is really important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query quickly and efficiently is definitely something worth considering when selecting an internet provider in Berrylands.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Berrylands have about their internet connection.

Broadband FAQs

How fast is the broadband in Berrylands?

The average speed of broadband in Berrylands is:

Berrylands Average Download Speed Berrylands Average Upload Speed
108.20 Mbps 18.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Berrylands, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Berrylands property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Take a look at this table for a rough guide to what sort of download speed you should take when getting connected in Berrylands.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Berrylands

Corded telephone area code Berrylands

The telephone dialling code, sometimes called the area code, for Berrylands is 020. If you're calling somebody in Berrylands, and you are not in the same area, you should add 020 before the number you're trying to call.

How much does an 020 Berrylands call cost?

If you have a call plan with your landline or mobile, the phone call will probably be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Berrylands

Residents in Berrylands can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Berrylands home to the gas network and electricity grid.

Most of the time you won't need to contact the Berrylands distribution network operator, but should you ever need to, you can quickly find out which DNO covers Berrylands below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Berrylands

The electricity distribution network operator for Berrylands is UK Power Networks - South East England. You can find the UK Power Networks - South East England contact details in the table below:

UK Power Networks - South East England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Berrylands

There are no power plants within a 10 mile radius of Berrylands.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Berrylands

If you've ever wondered which municipalities are within reach of Berrylands, in the table below you can see the five nearest towns and cities to Berrylands.

Closest five municipalities to Berrylands
Municipality Distance from Berrylands
New Malden 1.19 miles
Surbiton 1.22 miles
Long Ditton 1.22 miles
Chessington 1.55 miles