Utilities in <u>Bideford

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Your Complete Guide to Utilities in Bideford

Are you moving and want to know more about Bideford? Our utilities guide to Bideford will explain in detail everything about broadband, area codes, power generation and energy distributors, and Bideford water and sewerage. Keep reading to learn everything about utilities in Bideford.

About Bideford, Devon

Bideford EX39 has a population of 18,029 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Bideford?

Bideford water services are provided by South West Water. Below are the main phone numbers for South West Water:

How to get in touch with the water supplier in Bideford

Speaking to an advisor at South West Water is one of many contact methods to deal with your Bideford water problems.

In the table below we have listed the main phone numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, by composing a letter or sending an email. You can also submit your request on the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Bideford

Water bill in Bideford

Water rates in Bideford will vary depending on if your home has a water meter or not. It's easy to find out if your Bideford water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Bideford water rates will have a meter number listed on their water bills.

Metered Customers in Bideford

Customers that have a water meter at their Bideford house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Bideford home.

Unmetered Customers in Bideford

Customers who don't have a meter at their Bideford home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Bideford home.

The rate unmetered customers pay for water in Bideford will be based on the rateable value of your home. The rateable value calculation of your Bideford water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Bideford may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Bideford?

The average water bill Bideford residents are billed is £18.17 per month, which is £218 a year.

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How do I pay my Bideford water bill?

You will first need to register with South West Water. After you register your details with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Bideford bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Bideford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Bideford EX39, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Bideford Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Bideford have about their water supply.

Frequently Asked Questions About Water in Bideford

Is tap water in Bideford safe to drink?

Yes! It's safe to drink the tap water in Bideford. You can rest assured that Bideford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Bideford water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Bideford water to make it drinkable.

Where does the water in Bideford come from?

There are three main sources of water that supply Bideford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Bideford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Bideford is below 60ppm, this means the water in in Bideford is rated as soft water.

What does this mean?

The clean water supply to your home in Bideford contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Bideford.

Bideford No Water

If there isn't any running water in your Bideford home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Bideford.

If there is no water at your Bideford home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Bideford.

If your home has no cold water, not even a trickle, contact South West Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the South West Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for South West Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Bideford water leak or flooding

Bideford water problems might include anything from flooding or a leak, to a burst water main in your Bideford home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Bideford property, you should try to do one of the following as long as it's safe to do so:

  1. Ring South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the South West Water website and fill out the online form.

Why does the water in Bideford taste strange?

If you detect a difference in smell or taste of your Bideford water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Bideford water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Bideford water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to South West Water using the contact information above.

Broadband Speed in Bideford EX39

Bidefordinternet connected globe

The speed of your internet connection at your Bideford home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average broadband speed for Bideford with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Bideford Average Download Speed Bideford Average Upload Speed
39.70 Mbps 10.00 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Bideford. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection available.

What should you consider when picking a broadband provider in Bideford?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, we've listed the four important points worth considering before picking a broadband provider in Bideford.

Availability

The first point to bear in mind whilst picking a broadband provider in Bideford is what's available. The majority of homes in Bideford should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Bideford?

  • Fibre broadband
    • This is fastest connection that's currently available in Bideford
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Bideford homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Bideford.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Bideford.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Bideford broadband price

Bideford broadband bill

You also need to consider the price you pay for broadband in Bideford. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal before you sign up to a internet service in Bideford. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Bideford Broadband Reliability

How reliable the broadband is in Bideford must also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Bideford home will be an important thing to consider.

Bideford broadband customer service

Finally, the technical support for your Bideford broadband connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Bideford.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Bideford have about broadband internet.

Broadband FAQs

What's the average broadband speed in Bideford?

The average broadband speed in Bideford is:

Bideford Average Download Speed Bideford Average Upload Speed
39.70 Mbps 10.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Bideford, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Bideford home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Take a look at this table for a rough guide to what sort of download speed you should take for a broadband service in Bideford.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for Bideford

Corded telephone area code Bideford

The telephone area code, sometimes called the landline dialling code, for Bideford is 01237. If you're calling somebody in Bideford, and you are in a different area, you should add 01237 before the number you're trying to call.

How much does an 01237 Bideford call cost?

If you have calls included with your landline or mobile, then the call cost will probably be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Bideford

Residents in Bideford are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Bideford home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Bideford distribution network operator, but if you do, you can quickly find out which DNO covers Bideford right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Bideford

The electricity distribution network operator for Bideford is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Bideford

There are no power plants within a 10 mile radius of Bideford.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Bideford

You might be wondering which municipalities are nearby Bideford, we've found the five nearest towns and cities to Bideford.

Closest five municipalities to Bideford
Municipality Distance from Bideford
Braunton 6.05 miles
Great Torrington 6.58 miles
Umberleigh 12.97 miles
Beaworthy 12.99 miles