A Complete Guide to Utilities in Birch Vale

If you just moved and have some questions about Birch Vale? Our complete guide to utilities in Birch Vale will explain in detail everything about broadband, area codes, power generation and energy distributors, and Birch Vale water and sewerage. Keep reading to learn everything about utilities in Birch Vale.

The AA Car Insurance Logo

Renewing Your Car Insurance?

Find out if The AA can save your money on your car insurace

About Birch Vale, Derbyshire

Birch Vale SK22 has a population of 2,174 and is located in the county of Derbyshire. Derbyshire has a population of 796,142 people.

Who supplies my water in Birch Vale?

Birch Vale water services are supplied by Severn Trent. In the table below are the contact numbers for Severn Trent, and United Utilities:

How to get in touch with the water suppliers in Birch Vale

Calling a phone number for Severn Trent or United Utilities is one of many options to discuss your Birch Vale water problems.

Severn Trent telephone numbers

In the table below you will find the telephone numbers for Severn Trent general enquiries and emergencies.

Severn Trent telephone number Severn Trent Emergency telephone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

United Utilities telephone numbers

In the table below you will find the telephone numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Severn Trent or United Utilities

Additionally, you can communicate with Severn Trent or United Utilities, either by email or with a letter in the post. You can also send your request via the Severn Trent or United Utilities website.

Severn Trent

If you prefer to write a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you would like to email Severn Trent, you must use the following email address:

Severn Trent Email Address
[email protected]

United Utilities

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE
EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Cost of water in Birch Vale

Water bill in Birch Vale

Water rates in Birch Vale are based on if your home has a water meter or not. You can easily find out whether your Birch Vale water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Birch Vale water rates will have a meter number listed on their water bills.

Metered Customers in Birch Vale

Customers who have a water meter installed at their Birch Vale home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Severn Trent or United Utilities. While the variable charges cover the usage at your Birch Vale home.

Unmetered Customers in Birch Vale

Customers without a meter at their Birch Vale home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Birch Vale home.

As an unmetered customer, the rate you pay for water in Birch Vale will be based on the rateable value of your home. The rateable value part of your Birch Vale water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Birch Vale may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Birch Vale?

The average water bill Birch Vale residents are billed varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Severn Trent £16.58 £199
United Utilities £16.83 £202

How do I pay my Birch Vale water bill?

First of all, you will need to register with Severn Trent or United Utilities. After you register your details with Severn Trent or United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Birch Vale bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Severn Trent or United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Birch Vale?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Birch Vale SK22, your water suppliers are Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Birch Vale Water Frequently Asked Questions

Below we have answered some common questions that customers in Birch Vale have about their water supply.

Frequently Asked Questions About Water in Birch Vale

Is water from the tap in Birch Vale safe to drink?

Yes! You can drink the tap water in Birch Vale. You can rest assured that Birch Vale water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Birch Vale water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Birch Vale water to make it drinkable.

Where does the water in Birch Vale come from?

There are three main sources of water that supply Birch Vale:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Birch Vale

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Birch Vale is fewer than 60ppm, that makes the water hardness in in Birch Vale is rated as soft water.

What does this mean?

The clean water supply to your home in Birch Vale contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

You don't need to add a water softener to the water in Birch Vale.

Birch Vale No Water

If you have no water in your Birch Vale home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Birch Vale.

If there is no water at your Birch Vale home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Birch Vale.

If you don't have any cold water, not even a trickle, contact Severn Trent or United Utilities for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Severn Trent or United Utilities website for any explanations as to why you have no water.
  2. Check the Twitter account of Severn Trent or United Utilities, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Birch Vale water leak or flooding

Birch Vale water problems can include anything from flooding or a leak, to a burst water main in your Birch Vale home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Birch Vale property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Severn Trent or United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Severn Trent or United Utilities website and complete the online form to report the issue.

Why does the water in Birch Vale taste strange?

If you notice a change in taste or smell with your Birch Vale water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Birch Vale water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Birch Vale water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Severn Trent or United Utilities via the contact channels listed above.

TalkTalk Logo

Need a New Broadband Deal?

Get TalkTalk today for fast and cheap fibre broadband

Internet in Birch Vale SK22

Birch Valeinternet connected globe

The speed of your internet connection at your Birch Vale home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see how it compares to the average broadband speed for Birch Vale with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Birch Vale Average Download Speed Birch Vale Average Upload Speed
60.45 Mbps 11.60 Mbps
John Lewis Broadband	
 Logo

Get Broadband From John Lewis

Broadband and phone deals from your favourite department store

The type of internet connection you have can affect the speed you get at your home in Birch Vale. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

What should you consider when picking a broadband provider in Birch Vale?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Don't worry, we've covered four main points to think about when picking a broadband provider in Birch Vale.

Availability

The first thing you need to think about whilst picking a broadband provider in Birch Vale is the issue of availability. Whilst many homes in Birch Vale should have access to fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Birch Vale?

  • Fibre broadband
    • This is the fastest available internet connection in Birch Vale
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Birch Vale homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Birch Vale.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Birch Vale.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
Vodafone UK Logo

Bundle Mobile, Broadband and TV

Get Vodafone and simplify your bills with these great value offers

broadband connections options

Birch Vale broadband value for money

Birch Vale broadband bill

Another important consideration is how much it costs for the broadband in Birch Vale. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a internet connection in Birch Vale. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Birch Vale Broadband Reliability

The reliability of broadband in Birch Vale should also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to do your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Birch Vale home will be an important thing to consider.

Birch Vale broadband customer service

Our final tip, the customer service of your Birch Vale broadband internet is extremely important. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue efficiently and quickly is a strong plus when selecting an internet provider in Birch Vale.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Birch Vale have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Birch Vale?

The average speed of broadband in Birch Vale is:

Birch Vale Average Download Speed Birch Vale Average Upload Speed
60.45 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Birch Vale, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Birch Vale property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should choose when signing up for broadband in Birch Vale.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

BT Broadband & Mobile Logo

Looking for Great Value Broadband?

Get a BT ultrafast fibre broadband deal today and bundle your TV

What's the landline area code in Birch Vale

Corded telephone area code Birch Vale

The telephone dialling code, sometimes called the area code, for Birch Vale is 01806. If you call someone in Birch Vale, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Birch Vale call cost?

If you have a call plan with your landline or mobile, then the call cost should be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Birch Vale

Residents of Birch Vale are able to choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Birch Vale home to the gas and electricity networks.

More often than not you will never need to ever contact the Birch Vale distribution network operator, but should you ever need to, you can quickly find out which DNO covers Birch Vale right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Birch Vale

The electricity distribution network operator for Birch Vale is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email [email protected]
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington
ShellEnergy Logo

Looking For Cheaper Gas and Electric?

Switch to Shell Energy and pay less for your gas and electric

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Birch Vale

There are no power plants within a 10 mile radius of Birch Vale.

EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Birch Vale

Perhaps you're wondering which towns and cities are close to Birch Vale, in the table below you can see the closest five municipalities to Birch Vale.

Closest five municipalities to Birch Vale
Municipality Distance from Birch Vale
New Mills -
Rowarth -
Hayfield -
Poynton 1.67 miles
Disley 1.67 miles