Utilities in <u>Birstall

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Your Complete Guide to Utilities in Birstall

If you've moved and have questions about Birstall? Our comprehensive utilities guide to Birstall will help you to find out everything about broadband, area codes, power generation and energy distributors, and Birstall water and sewerage. Keep reading to learn everything about utilities in Birstall.

About Birstall, Leicestershire

Birstall LE4 has a population of 12,216 and is located in the county of Leicestershire. Leicestershire has a population of 698,268 people.

Who supplies my water in Birstall?

Birstall water services are supplied by Severn Trent. In the table below are the contact numbers for Severn Trent:

How to reach your water provider in Birstall

Ringing a contact number for Severn Trent is just one method of contact to talk about your Birstall water account.

In the table below you will find the telephone numbers for Severn Trent general enquiries and emergencies.

Severn Trent telephone number Severn Trent Emergency telephone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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Write to Severn Trent

You can also write to Severn Trent, either by email or with a letter in the post. You can also send your request via the Severn Trent website.

If you prefer to send a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

Customers that would rather email Severn Trent, you must use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

Price of water in Birstall

Water bill in Birstall

Water rates in Birstall depend on whether your home has a water meter or not. It's easy to find out if your Birstall water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Birstall water rates will have a meter number listed on their water bills.

Metered Customers in Birstall

Customers with a water meter at their Birstall house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Severn Trent. While the variable charges cover the usage at your Birstall home.

Unmetered Customers in Birstall

Customers who don't have a meter at their Birstall home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Birstall home.

The rate unmetered customers pay for water in Birstall will be based on the rateable value of your home. The rateable value of your Birstall water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Birstall could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Birstall?

The average water bill Birstall residents are billed is £16.58 each month, that's £199 annually.

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How do I pay my Birstall water bill?

First, you must sign up and register with Severn Trent. Once you've registered an account with Severn Trent, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Birstall bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Birstall?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Birstall LE4, your water supplier is Severn Trent.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Birstall Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Birstall have about their water supply.

Frequently Asked Questions About Water in Birstall

Is tap water in Birstall safe to drink?

Yes! It's safe to drink the tap water in Birstall. You can rest assured that Birstall water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Birstall water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Birstall water to make it drinkable.

Where does the water in Birstall come from?

There are three main sources of water that supply Birstall:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Birstall

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Birstall is less than 200ppm, this means the water in Birstall is rated as medium water.

What does this mean?

The water supply to your home in Birstall more than. medium water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Birstall.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Birstall No Water

If there isn't any running water in your Birstall home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Birstall.

If there is no water at your Birstall home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Birstall.

If there is no cold water, not even a trickle, contact Severn Trent for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Severn Trent website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Severn Trent, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Birstall water leak or flooding

Birstall water problems might include anything from flooding or a leak, to a burst water main in your Birstall home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Birstall property, you need to do one of the following as quickly as you can:

  1. Call Severn Trent regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Severn Trent website and complete the online form to report the issue.

Why does the water in Birstall taste strange?

If you find the taste or smell is different with your Birstall water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Birstall water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Birstall water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Severn Trent via the contact channels listed above.

Broadband in Birstall LE4

Birstallinternet connected globe

The speed of your broadband connection at your Birstall home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see how it compares to the average internet speed in Birstall with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Birstall Average Download Speed Birstall Average Upload Speed
90.98 Mbps 19.13 Mbps
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The type of internet connection you have can affect your download and upload speed in Birstall. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one currently available.

What to look for when picking a broadband provider in Birstall?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, let's take a look at the top four points worth considering before picking a broadband provider in Birstall.

Availability

The first thing you need to think about before picking a broadband provider in Birstall is the availability. The majority of homes in Birstall can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Birstall?

  • Fibre broadband
    • This is the fastest type of connection you can get in Birstall
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Birstall homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Birstall.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Birstall.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Birstall broadband price

Birstall broadband bill

You also need to consider how much it costs for the broadband in Birstall. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal when you sign up for a broadband connection in Birstall. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Birstall Broadband Reliability

How reliable the broadband is in Birstall should also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Birstall home is something to think about.

Birstall broadband customer service

Our final tip, the customer service of your Birstall internet connection is extremely important. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Birstall.

Broadband FAQ

Below we've answered some our the most common questions that customers in Birstall ask about their broadband.

Broadband FAQs

What's the average broadband speed in Birstall?

The average speed of broadband in Birstall is:

Birstall Average Download Speed Birstall Average Upload Speed
90.98 Mbps 19.13 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Birstall, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Birstall property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on how you will use the internet. Check out the table below for a rough guide to what sort of download speed you should take for a broadband service in Birstall.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Birstall

Corded telephone area code Birstall

The landline area code, sometimes called the dialling code, for Birstall is 01806. If you're calling somebody in Birstall, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Birstall call cost?

If calls are included with your landline or mobile tariff, then the call cost should be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Birstall

Residents in Birstall are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Birstall home to the electricity grid and gas networks.

Most of the time you won't need to contact the Birstall distribution network operator, but should you ever need to, you can find the distribution network operator for Birstall below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Birstall

The electricity distribution network operator for Birstall is Western Power Distribution - East Midlands. You can find the Western Power Distribution - East Midlands contact details in the table below:

Western Power Distribution - East Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 678 3105
Email wpdnewsuppliesmids@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Birstall

There are no power plants within a 10 mile radius of Birstall.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Birstall

Perhaps you're wondering which towns and cities are close to Birstall, in the below table you will find the five nearest towns and cities to Birstall.

Closest five municipalities to Birstall
Municipality Distance from Birstall
Beaumont Leys -
Thurmaston -
Leicester 1.14 miles
Evington 1.66 miles
Hamilton 1.66 miles