Utilities in <u>Bishop's Stortford

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A Complete Guide to Utilities in Bishop's Stortford

Are you moving and want to know more about Bishop's Stortford? Our comprehensive utilities guide to Bishop's Stortford is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Bishop's Stortford water and sewerage. Keep reading to learn everything about utilities in Bishop's Stortford.

About Bishop's Stortford, Essex

Bishop's Stortford CM22 has a population of 37,838 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Bishop's Stortford?

Bishop's Stortford water services are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, and Thames Water:

How to reach your water providers in Bishop's Stortford

Speaking to an advisor at Affinity Water or Thames Water is one of many contact methods to talk about your Bishop's Stortford water issues.

Affinity Water contact numbers

In the table below we have listed the main contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water contact numbers

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

You can also get in touch with Affinity Water or Thames Water, either by email or with a letter in the post. You can even send your message through the Affinity Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Bishop's Stortford

Water bill in Bishop's Stortford

Water rates in Bishop's Stortford will vary depending on if your home has a water meter or not. You can easily check if your Bishop's Stortford water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Bishop's Stortford water rates will have a meter number listed on their water bills.

Metered Customers in Bishop's Stortford

Customers with a water meter at their Bishop's Stortford property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges cover the consumption at your Bishop's Stortford home.

Unmetered Customers in Bishop's Stortford

Customers who don't have a meter at their Bishop's Stortford home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Bishop's Stortford home.

As an unmetered customer, the rate you pay for water in Bishop's Stortford is going to be based on the rateable value of your home. The rateable value calculation of your Bishop's Stortford water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Bishop's Stortford may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Bishop's Stortford?

The average water bill Bishop's Stortford residents are billed will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Bishop's Stortford water bill?

First, you must sign up and register with Affinity Water or Thames Water. After you've registered with Affinity Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Bishop's Stortford bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Bishop's Stortford?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Bishop's Stortford CM22, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Bishop's Stortford Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Bishop's Stortford have about their water supply.

Frequently Asked Questions About Water in Bishop's Stortford

Is water from the tap in Bishop's Stortford safe to drink?

Yes! It's safe to drink the tap water in Bishop's Stortford. You can rest assured that Bishop's Stortford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Bishop's Stortford water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Bishop's Stortford water to make it drinkable.

Where does the water in Bishop's Stortford come from?

There are three main sources of water that supply Bishop's Stortford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Bishop's Stortford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Bishop's Stortford is more than 201ppm, this means the water in Bishop's Stortford is rated as hard water.

What does this mean?

The clean water supply to your home in Bishop's Stortford contains a higher amount of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Bishop's Stortford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Bishop's Stortford No Water

If there isn't any running water in your Bishop's Stortford home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Bishop's Stortford.

If there is no water at your Bishop's Stortford home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Bishop's Stortford.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Affinity Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Bishop's Stortford water leak or flooding

Bishop's Stortford water problems can include anything from a leak, a burst water main, or flooding in your Bishop's Stortford home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Bishop's Stortford property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Affinity Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Affinity Water or Thames Water website and fill in the form to report the problem.

Why does the water in Bishop's Stortford taste strange?

If you detect a difference in smell or taste of your Bishop's Stortford water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Bishop's Stortford water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Bishop's Stortford water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water or Thames Water via the contact channels listed above.

Broadband in Bishop's Stortford CM22

Bishop's Stortfordinternet connected globe

The broadband speed you get at your Bishop's Stortford home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average broadband speed for Bishop's Stortford with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Bishop's Stortford Average Download Speed Bishop's Stortford Average Upload Speed
69.50 Mbps 16.57 Mbps
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The type of internet connection you have can affect the speed you get at your home in Bishop's Stortford. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Bishop's Stortford?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Bishop's Stortford.

Availability

The first thing you need to think about whilst searching for a broadband provider in Bishop's Stortford is what's available. Most homes in Bishop's Stortford can take advantage of superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Bishop's Stortford?

  • Fibre broadband
    • This is the fastest available internet connection in Bishop's Stortford
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Bishop's Stortford homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Bishop's Stortford.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Bishop's Stortford.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Bishop's Stortford broadband price

Bishop's Stortford broadband bill

You also need to consider how much it costs for the broadband in Bishop's Stortford. There are many providers offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you sign up to a internet service in Bishop's Stortford. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Bishop's Stortford Broadband Reliability

How reliable the broadband is in Bishop's Stortford should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Bishop's Stortford home is going to be important.

Bishop's Stortford broadband customer support

Lastly, the technical support for your Bishop's Stortford broadband connection is extremely important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently should be considered when you choose a broadband provider in Bishop's Stortford.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Bishop's Stortford ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Bishop's Stortford?

The average internet speed in Bishop's Stortford is:

Bishop's Stortford Average Download Speed Bishop's Stortford Average Upload Speed
69.50 Mbps 16.57 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Bishop's Stortford, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Bishop's Stortford property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Take a look at this table for a rough guide to which speed you should take for a broadband service in Bishop's Stortford.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Bishop's Stortford

Corded telephone area code Bishop's Stortford

The telephone area code, sometimes called the landline dialling code, for Bishop's Stortford is 01806. If you're calling somebody in Bishop's Stortford, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Bishop's Stortford call cost?

If calls are included with your mobile or landline tariff, the phone call is likely to be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Bishop's Stortford

People living in Bishop's Stortford are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Bishop's Stortford home to the gas network and electricity grid.

More often than not you won't need to speak to the Bishop's Stortford distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Bishop's Stortford right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Bishop's Stortford

The electricity distribution network operator for Bishop's Stortford is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Bishop's Stortford

There are no power plants within a 10 mile radius of Bishop's Stortford.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Bishop's Stortford

Perhaps you're wondering which towns and cities are within reach of Bishop's Stortford, in the below table you will find the five nearest towns and cities to Bishop's Stortford.

Closest five municipalities to Bishop's Stortford
Municipality Distance from Bishop's Stortford
Stansted Mountfitchet 2.49 miles
Rickling 4.32 miles
Rickling Green 4.32 miles
Shortgrove 4.32 miles
Starling's Green 4.32 miles