Utilities in <u>Boston Spa

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A Complete Guide to Utilities in Boston Spa

Are you moving and want to know more about Boston Spa? Our utilities guide to Boston Spa is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Boston Spa water and sewerage. Keep reading to learn everything about utilities in Boston Spa.

About Boston Spa, West Yorkshire

Boston Spa LS23 has a population of 4,662 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Boston Spa?

Boston Spa water services are supplied by Yorkshire Water. Below are the main phone numbers for Yorkshire Water:

How to reach your water provider in Boston Spa

Ringing a contact number for Yorkshire Water is one of many contact methods to deal with your Boston Spa water issues.

In the table below you will find the telephone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water contact number Yorkshire Water Emergency contact number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also write to Yorkshire Water, you have the choice of posting a letter or sending an email. You can even send your message through the Yorkshire Water website.

Customer that want to post a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Price of water in Boston Spa

Water bill in Boston Spa

Water rates in Boston Spa will vary depending on if your home has a water meter or not. You can easily find out whether your Boston Spa water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Boston Spa water rates will have a meter number listed on their water bills.

Metered Customers in Boston Spa

Customers who have a water meter installed at their Boston Spa house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Yorkshire Water. Whilst the variable charges are for the consumption at your Boston Spa home.

Unmetered Customers in Boston Spa

Customers who don't have a meter at their Boston Spa home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Boston Spa home.

As an unmetered customer, the rate you pay for water in Boston Spa is based on the rateable value of your home. The rateable value part of your Boston Spa water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Boston Spa may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Boston Spa?

The average water bill Boston Spa residents are charged is £15.50 each month, that's £186 per year.

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How do I pay my Boston Spa water bill?

First of all, you will need to register with Yorkshire Water. Once you've registered an account with Yorkshire Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Boston Spa bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Yorkshire Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Boston Spa?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Boston Spa LS23, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Boston Spa Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Boston Spa have about their water supply.

Frequently Asked Questions About Water in Boston Spa

Is tap water in Boston Spa safe to drink?

Yes! You can drink the tap water in Boston Spa. You can rest assured that Boston Spa water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Boston Spa water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Boston Spa water to make it drinkable.

Where does the water in Boston Spa come from?

There are three main sources of water that supply Boston Spa:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Boston Spa

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Boston Spa is fewer than 60ppm, that means the water hardness in in Boston Spa is rated as soft water.

What does this mean?

The water supply to your home in Boston Spa contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Boston Spa.

Boston Spa No Water

If you have no water in your Boston Spa home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Boston Spa.

If there is no water at your Boston Spa home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Boston Spa.

If there is no cold water, not even a trickle, contact Yorkshire Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Yorkshire Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Yorkshire Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Boston Spa water leak or flooding

Boston Spa water problems can include anything from a burst water main or flooding, to a leak in your Boston Spa home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Boston Spa property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Yorkshire Water website and complete the online form to report the issue.

Why does the water in Boston Spa taste strange?

If you notice a change in taste or smell with your Boston Spa water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Boston Spa water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Boston Spa water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Yorkshire Water using the contact information above.

Internet in Boston Spa LS23

Boston Spainternet connected globe

The speed of your broadband connection at your Boston Spa home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and see how it compares to the average connection speed for Boston Spa with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Boston Spa Average Download Speed Boston Spa Average Upload Speed
57.10 Mbps 12.50 Mbps
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The type of internet connection you have can affect your download and upload speed in Boston Spa. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection available.

Things to consider when searching for a broadband provider in Boston Spa?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've listed the four important points to think about when searching for a broadband provider in Boston Spa.

Availability

The first point to bear in mind before searching for a broadband provider in Boston Spa is what's available. Whilst many homes in Boston Spa can take advantage of fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Boston Spa?

  • Fibre broadband
    • This is fastest connection that's currently available in Boston Spa
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Boston Spa homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Boston Spa.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Boston Spa.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Boston Spa broadband cost

Boston Spa broadband bill

You should also think about the price you pay for broadband in Boston Spa. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you commit to a broadband connection in Boston Spa. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike that has affected millions of customers.

Boston Spa Broadband Reliability

The reliability of the broadband connection is in Boston Spa should also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is a priority.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Boston Spa home is going to be important.

Boston Spa broadband customer support

Our final tip, the customer service of your Boston Spa internet connection is really important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that deals with your query quickly and efficiently is a strong plus when you choose a broadband provider in Boston Spa.

Broadband FAQ

Below we've answered some our the most common questions that customers in Boston Spa have about their internet connection.

Broadband FAQs

How fast is the broadband in Boston Spa?

The average broadband speed in Boston Spa is:

Boston Spa Average Download Speed Boston Spa Average Upload Speed
57.10 Mbps 12.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Boston Spa, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Boston Spa home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Have a look at the following table for a general idea which speed you should pick when getting connected in Boston Spa.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Boston Spa

Corded telephone area code Boston Spa

The telephone dialling code, sometimes called the area code, for Boston Spa is 01806. When making a call to someone in Boston Spa, and you are not in the same area, you must add 01806 before the number you're trying to call.

How much does an 01806 Boston Spa call cost?

If you have calls included with your mobile or landline tariff, the phone call should be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Boston Spa

Residents in Boston Spa can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Boston Spa home to the gas and electricity networks.

More often than not you won't need to speak to the Boston Spa distribution network operator, but if you do, you can easily find out which DNO is responsible for Boston Spa right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Boston Spa

The electricity distribution network operator for Boston Spa is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Boston Spa

There are no power plants within a 10 mile radius of Boston Spa.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Boston Spa

If you've ever wondered which municipalities are within reach of Boston Spa, we've found the closest five municipalities to Boston Spa.

Closest five municipalities to Boston Spa
Municipality Distance from Boston Spa
Clifford -
Thorp Arch -
Wetherby 2.96 miles