Utilities in <u>Boughton

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Your Complete Guide to Utilities in Boughton

If you just moved and have some questions about Boughton? Our utilities guide to Boughton is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Boughton water and sewerage. Keep reading to learn everything about utilities in Boughton.

About Boughton, Cheshire

Boughton CH3 has a population of 227 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Boughton?

Boughton water services are supplied by Dee Valley Water. Below are the main phone numbers for Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, and United Utilities:

How to get in touch with the water suppliers in Boughton

Speaking to an advisor at Dee Valley Water, Dwr Cymru Welsh Water or Severn Trent is one of many options to deal with your Boughton water issues.

Dee Valley Water phone numbers

In the table below you will find the phone numbers for Dee Valley Water general enquiries and emergencies.

Dee Valley Water telephone number Dee Valley Water Emergency telephone number
0330 678 0679 0800 085 8033
Mon-Fri 8am-8pm, Sat 9am-3pm, Emergencies 24/7/365

Dwr Cymru Welsh Water phone numbers

In the table below you will find the phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Severn Trent phone numbers

In the table below you will find the phone numbers for Severn Trent general enquiries and emergencies.

Severn Trent telephone number Severn Trent Emergency telephone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

United Utilities phone numbers

In the table below you will find the phone numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Speaking to an advisor at Dee Valley Water is one of many options to deal with your Boughton water issues.

Write to Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities

You can also get in touch with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities, by composing a letter or sending an email. You can also send your request via the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities website.

Dee Valley Water

If you would like to email Dee Valley Water, you should use the following email address:

Dee Valley Water Email Address
waterregulations@hafrendyfrdwy.co.uk

Dwr Cymru Welsh Water

If you prefer to write a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Severn Trent

If you prefer to write a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you would like to email Severn Trent, you should use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Boughton

Water bill in Boughton

Water rates in Boughton are based on if your home has a water meter or not. You can easily check if your Boughton water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Boughton water rates will have a meter number listed on their water bills.

Metered Customers in Boughton

Customers who have a water meter installed at their Boughton house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. Whilst the variable charges are for the consumption at your Boughton home.

Unmetered Customers in Boughton

Customers that don't have a water meter at their Boughton home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Boughton home.

The rate unmetered customers pay for water in Boughton will be based on the rateable value of your home. The rateable value part of your Boughton water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Boughton might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Boughton?

The average water bill Boughton residents are charged will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Dee Valley Water - -
Dwr Cymru Welsh Water £15.17 £182
Severn Trent £16.58 £199
United Utilities £16.83 £202
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How do I pay my Boughton water bill?

First of all, you will need to register with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. After you've registered with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Boughton bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Boughton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Boughton CH3, your water suppliers are Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Boughton Water Frequently Asked Questions

Below we have answered some common questions that customers in Boughton have about their water supply.

Frequently Asked Questions About Water in Boughton

Is the tap water in Boughton safe to drink?

Yes! The tap water is safe to drink in Boughton. You can rest assured that Boughton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Boughton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Boughton water to make it drinkable.

Where does the water in Boughton come from?

There are three main sources of water that supply Boughton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Boughton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Boughton is below 60ppm, this means the water in in Boughton is rated as soft water.

What does this mean?

The water supply to your home in Boughton contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which extends their lifespan.

Selectra recommends

You don't need to add a water softener to the water in Boughton.

Boughton No Water

If you have no water in your Boughton home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Boughton.

If there is no water at your Boughton home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Boughton.

If you don't have any cold water, not even a trickle, contact Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website for any information explaining why you have no water.
  2. Examine the Twitter account of Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Boughton water leak or flooding

Boughton water problems might include anything from flooding or a leak, to a burst water main in your Boughton home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Boughton property, you need to do one of the following as quickly as you can:

  1. Contact Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website and fill in the form to report the problem.

Why does the water in Boughton taste strange?

If you detect a difference in smell or taste of your Boughton water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Boughton water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Boughton water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities using the contact information above.

Internet in Boughton CH3

Boughtoninternet connected globe

The broadband speed you get at your Boughton home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average broadband speed for Boughton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Boughton Average Download Speed Boughton Average Upload Speed
59.35 Mbps 13.25 Mbps
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The type of internet connection you have can affect the speed you get at your home in Boughton. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection available.

Things to consider when picking a broadband provider in Boughton?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. Don't worry, we've covered four main points to think about when picking a broadband provider in Boughton.

Availability

The first thing to consider whilst picking a broadband provider in Boughton is the issue of availability. Most homes in Boughton should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Boughton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Boughton
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Boughton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Boughton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Boughton.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Boughton broadband value for money

Boughton broadband bill

Another important consideration is the price you pay for broadband in Boughton. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you sign up to a broadband connection in Boughton. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Boughton Broadband Reliability

The reliability of the broadband connection is in Boughton should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Boughton home is going to be important.

Boughton broadband customer service

Finally, the customer service of your Boughton broadband connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Boughton.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Boughton have about their internet connection.

Broadband FAQs

How fast is the broadband in Boughton?

The average broadband speed in Boughton is:

Boughton Average Download Speed Boughton Average Upload Speed
59.35 Mbps 13.25 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Boughton, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Boughton house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea which speed you should choose when signing up for broadband in Boughton.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Boughton

Corded telephone area code Boughton

The telephone area code, sometimes called the landline dialling code, for Boughton is 01244. If you're calling somebody in Boughton, and you are not in the same area, you should add 01244 to the number you're calling.

How much does an 01244 Boughton call cost?

If you have calls included with your mobile or landline tariff, then the call cost will probably be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Boughton

Residents in Boughton can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Boughton home to the gas network and electricity grid.

Most of the time you won't need to speak to the Boughton distribution network operator, but should the need arise, you can find the distribution network operator for Boughton in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Boughton

The electricity distribution network operator for Boughton is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Boughton

There are no power plants within a 10 mile radius of Boughton.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Boughton

You might be wondering which municipalities are close to Boughton, in the table below you can see the closest five municipalities to Boughton.

Closest five municipalities to Boughton
Municipality Distance from Boughton
Tarvin 0.01 miles
Mouldsworth 0.01 miles
Huntington 0.01 miles
Tattenhall 0.01 miles