Utilities in <u>Boveney

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Your Complete Guide to Utilities in Boveney

If you just moved and have some questions about Boveney? Our comprehensive utilities guide to Boveney will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Boveney water and sewerage. Keep reading to learn everything about utilities in Boveney.

About Boveney, Berkshire

Boveney SL4 has a population of 700 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Boveney?

Boveney water services are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, South East Water, and Thames Water:

Getting in touch with your water suppliers for Boveney

Calling a phone number for Affinity Water, South East Water or Thames Water is one of many options to talk about your Boveney water problems.

Affinity Water phone numbers

Below, you can find the principal phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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South East Water phone numbers

Below, you can find the principal phone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Calling a phone number for Affinity Water, South East Water, Thames Water, or is one of many options to talk about your Boveney water problems.

Write to Affinity Water, South East Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water or Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Affinity Water, South East Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Boveney

Water bill in Boveney

Water rates in Boveney depend on whether your home has a water meter or not. You can easily check if your Boveney water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Boveney water rates will have a meter number listed on their water bills.

Metered Customers in Boveney

Customers that have a water meter at their Boveney house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, or Thames Water. Whilst the variable charges are for the consumption at your Boveney home.

Unmetered Customers in Boveney

Customers who don't have a meter at their Boveney home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Boveney home.

As an unmetered customer, the rate you pay for water in Boveney is going to be based on the rateable value of your home. The rateable value of your Boveney water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Boveney might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Boveney?

The average water bill Boveney residents are being charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Annual Water Bill
Affinity Water £16.67 £200
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Boveney water bill?

First of all, you will need to register with Affinity Water, South East Water, or Thames Water. Once you've registered an account with Affinity Water, South East Water, or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Boveney bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water, South East Water, or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Boveney?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Boveney SL4, your water suppliers are Affinity Water, South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Boveney Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Boveney have about their water supply.

Frequently Asked Questions About Water in Boveney

Is water from the tap in Boveney safe to drink?

Yes! The tap water is safe to drink in Boveney. You can rest assured that Boveney water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Boveney water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Boveney water to make it drinkable.

Where does the water in Boveney come from?

There are three main sources of water that supply Boveney:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Boveney

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Boveney is over 276ppm, this means the water in Boveney is rated as very hard water.

What does this mean?

The water supply to your home in Boveney contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Boveney.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Boveney No Water

If there isn't any running water in your Boveney home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Boveney.

If there is no water at your Boveney home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Boveney.

If your home has no cold water, not even a trickle, contact Affinity Water, South East Water, or Thames Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water, South East Water, or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Affinity Water, South East Water, or Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Boveney water leak or flooding

Boveney water problems can include anything from a leak, a burst water main, or flooding in your Boveney home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Boveney property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water, South East Water, or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Affinity Water, South East Water, or Thames Water website and fill in the form to report the problem.

Why does the water in Boveney taste strange?

If you detect a difference in smell or taste of your Boveney water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Boveney water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Boveney water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water, South East Water, or Thames Water using the contact information above.

Internet in Boveney SL4

Boveneyinternet connected globe

The speed of your broadband connection at your Boveney home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and find out how it compares to the average internet speed in Boveney with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Boveney Average Download Speed Boveney Average Upload Speed
79.32 Mbps 18.42 Mbps
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The type of internet connection you have can affect the speed you get at your home in Boveney. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection currently available.

What should you consider when choosing an internet provider in Boveney?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider could feel daunting. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Boveney.

Availability

The first thing to consider when choosing an internet provider in Boveney is the availability. Most homes in Boveney should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Boveney?

  • Fibre broadband
    • This is the fastest available internet connection in Boveney
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Boveney homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Boveney.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Boveney.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Boveney broadband price

Boveney broadband bill

Another important consideration is the price you pay for broadband in Boveney. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal when you sign up for a internet service in Boveney. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Boveney Broadband Reliability

The reliability of broadband in Boveney should also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Boveney home will be an important thing to consider.

Boveney broadband technical support

Finally, the customer support of your Boveney broadband internet is really important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Boveney.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Boveney have about broadband internet.

Broadband FAQs

Is the internet fast in Boveney?

The average broadband speed in Boveney is:

Boveney Average Download Speed Boveney Average Upload Speed
79.32 Mbps 18.42 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Boveney, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Boveney home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Check out the table below to find out what sort of download speed you should take when signing up for broadband in Boveney.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Boveney

Corded telephone area code Boveney

The telephone dialling code, sometimes called the area code, for Boveney is 01806. If you're calling somebody in Boveney, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Boveney call cost?

If calls are included with your landline or mobile, the cost of the call will probably be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Boveney

Residents in Boveney are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Boveney home to the gas and electricity networks.

Most of the time you will never need to ever contact the Boveney distribution network operator, but if you do, you can quickly find out which DNO covers Boveney in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Boveney

The electricity distribution network operator for Boveney is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Boveney

There are no power plants within a 10 mile radius of Boveney.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Boveney

If you've ever wondered which municipalities are within reach of Boveney, in the table below you can see the five nearest towns and cities to Boveney.