Utilities in <u>Braintree

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Your Complete Guide to Utilities in Braintree

If you've moved and have questions about Braintree? Our comprehensive utilities guide to Braintree is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Braintree water and sewerage. Keep reading to learn everything about utilities in Braintree.

About Braintree, Essex

Braintree CM7 has a population of 41,634 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Braintree?

Braintree water services are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, and Anglian Water:

Getting in touch with your water suppliers for Braintree

Speaking to an advisor at Affinity Water or Anglian Water is just one method of contact to talk about your Braintree water issues.

Affinity Water telephone numbers

Below, you can find the principal telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Anglian Water telephone numbers

Below, you can find the principal telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Write to Affinity Water or Anglian Water

You can also write to Affinity Water or Anglian Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Affinity Water or Anglian Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Anglian Water

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Price of water in Braintree

Water bill in Braintree

Water rates in Braintree will vary depending on if your home has a water meter or not. It's easy to find out if your Braintree water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Braintree water rates will have a meter number listed on their water bills.

Metered Customers in Braintree

Customers with a water meter at their Braintree property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water or Anglian Water. While the variable charges cover the usage at your Braintree home.

Unmetered Customers in Braintree

Customers that don't have a water meter at their Braintree home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Braintree home.

Water rates for unmetered customers in Braintree is going to be based on the rateable value of your home. The rateable value calculation of your Braintree water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Braintree may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Braintree?

The average water bill Braintree residents are being charged can differ between suppliers in your area. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Annually
Affinity Water £16.67 £200
Anglian Water £16.83 £202
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How do I pay my Braintree water bill?

You will first need to register with Affinity Water or Anglian Water. After you've registered with Affinity Water or Anglian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Braintree bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water or Anglian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Braintree?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Braintree CM7, your water suppliers are Affinity Water and Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Braintree Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Braintree have about their water supply.

Frequently Asked Questions About Water in Braintree

Is water from the tap in Braintree safe to drink?

Yes! The tap water is safe to drink in Braintree. You can rest assured that Braintree water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Braintree water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Braintree water to make it drinkable.

Where does the water in Braintree come from?

There are three main sources of water that supply Braintree:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Braintree

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Braintree is higher than 201ppm, this means the water in Braintree is rated as hard water.

What does this mean?

The water supply to your home in Braintree contains an elevated level of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Braintree.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Braintree No Water

If you don't have any running water in your Braintree home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Braintree.

If there is no water at your Braintree home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Braintree.

If there is no cold water, not even a trickle, contact Affinity Water or Anglian Water for assistance. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water or Anglian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Affinity Water or Anglian Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Braintree water leak or flooding

Braintree water problems could be anything from a leak, a burst water main, or flooding in your Braintree home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Braintree property, you need to do one of the following as quickly as you can:

  1. Contact Affinity Water or Anglian Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Affinity Water or Anglian Water website and complete the online form to report the issue.

Why does the water in Braintree taste strange?

If you notice a change in taste or smell with your Braintree water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Braintree water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Braintree water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Affinity Water or Anglian Water on the contact details above.

Broadband Speed in Braintree CM7

Braintreeinternet connected globe

The broadband speed you get at your Braintree home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average connection speed for Braintree with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Braintree Average Download Speed Braintree Average Upload Speed
60.65 Mbps 21.40 Mbps
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The type of internet connection you have can affect the speed you get at your home in Braintree. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one currently available.

Things to consider when searching for a broadband provider in Braintree?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've listed the four important points that you should consider when searching for a broadband provider in Braintree.

Availability

The first point to bear in mind before searching for a broadband provider in Braintree is what's available. The majority of homes in Braintree can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Braintree?

  • Fibre broadband
    • This is the fastest available internet connection in Braintree
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Braintree homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Braintree.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Braintree.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Braintree broadband price

Braintree broadband bill

You should also think about the monthly cost of broadband in Braintree. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you commit to a internet connection in Braintree. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Braintree Broadband Reliability

The reliability of the broadband connection is in Braintree should also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Braintree home is going to be important.

Braintree broadband customer support

Our final tip, the customer support of your Braintree internet connection is really important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that deals with your query quickly and efficiently is definitely something worth considering when you choose a broadband provider in Braintree.

Broadband FAQ

Below we've answered some our the most common questions that customers in Braintree ask about their broadband.

Broadband Internet FAQs

Is the internet fast in Braintree?

The average speed of broadband in Braintree is:

Braintree Average Download Speed Braintree Average Upload Speed
60.65 Mbps 21.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Braintree, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Braintree home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Check out the table below to find out the kind of broadband speed you should take when getting connected in Braintree.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Braintree

Corded telephone area code Braintree

The landline area code, sometimes called the dialling code, for Braintree is 01376. If you're calling somebody in Braintree, and you are not in the same area, you should add 01376 to the number you'd like to call.

How much does an 01376 Braintree call cost?

If calls are included with your mobile or landline tariff, the phone call should be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Braintree

People living in Braintree are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Braintree home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Braintree distribution network operator, but if you do, you can find the distribution network operator for Braintree right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Braintree

The electricity distribution network operator for Braintree is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Braintree

There are no power plants within a 10 mile radius of Braintree.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Braintree

If you've ever wondered which municipalities are nearby Braintree, we've found the five closest municipalities to Braintree.

Closest five municipalities to Braintree
Municipality Distance from Braintree
Great Notley 3.99 miles
Halstead 6.5 miles
Felsted 7.43 miles
Great Dunmow 7.43 miles
Witham 9.2 miles