Utilities in <u>Buckfastleigh

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A Complete Guide to Utilities in Buckfastleigh

If you just moved and have some questions about Buckfastleigh? Our comprehensive utilities guide to Buckfastleigh will explain in detail everything about broadband, area codes, power generation and energy distributors, and Buckfastleigh water and sewerage. Keep reading to learn everything about utilities in Buckfastleigh.

About Buckfastleigh, Devon

Buckfastleigh TQ11 has a population of 3,326 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Buckfastleigh?

Buckfastleigh water services are supplied by South West Water. Below are the main phone numbers for South West Water:

Getting in touch with your water supplier for Buckfastleigh

Speaking to an advisor at South West Water is one of many options to talk about your Buckfastleigh water problems.

In the table below you will find the contact numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, by composing a letter or sending an email. You can also submit your request on the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Buckfastleigh

Water bill in Buckfastleigh

Water rates in Buckfastleigh are based on if your home has a water meter or not. It's easy to find out if your Buckfastleigh water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Buckfastleigh water rates will have a meter number listed on their water bills.

Metered Customers in Buckfastleigh

Customers that have a water meter at their Buckfastleigh house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Buckfastleigh home.

Unmetered Customers in Buckfastleigh

Customers who don't have a meter at their Buckfastleigh home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Buckfastleigh home.

The rate unmetered customers pay for water in Buckfastleigh will be based on the rateable value of your home. The rateable value calculation of your Buckfastleigh water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Buckfastleigh might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Buckfastleigh?

The average water bill Buckfastleigh residents are charged is £18.17 monthly, which works out at £218 a year.

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How do I pay my Buckfastleigh water bill?

First of all, you will need to register with South West Water. Once you've registered an account with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Buckfastleigh bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Buckfastleigh?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Buckfastleigh TQ11, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Buckfastleigh Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Buckfastleigh have about their water supply.

Frequently Asked Questions About Water in Buckfastleigh

Is tap water in Buckfastleigh safe to drink?

Yes! It's safe to drink the tap water in Buckfastleigh. You can rest assured that Buckfastleigh water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Buckfastleigh water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Buckfastleigh water to make it drinkable.

Where does the water in Buckfastleigh come from?

There are three main sources of water that supply Buckfastleigh:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Buckfastleigh

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Buckfastleigh is fewer than 60ppm, this means the water in in Buckfastleigh is rated as soft water.

What does this mean?

The clean water supply to your home in Buckfastleigh contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Buckfastleigh.

Buckfastleigh No Water

If there isn't any running water in your Buckfastleigh home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Buckfastleigh.

If there is no water at your Buckfastleigh home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Buckfastleigh.

If your home has no cold water, not even a trickle, contact South West Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for South West Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Buckfastleigh water leak or flooding

Buckfastleigh water problems might include anything from flooding or a leak, to a burst water main in your Buckfastleigh home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Buckfastleigh property, you should try to do one of the following as long as it's safe to do so:

  1. Ring South West Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the South West Water website and complete the online form to report the issue.

Why does the water in Buckfastleigh taste strange?

If you find the taste or smell is different with your Buckfastleigh water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Buckfastleigh water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Buckfastleigh water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with South West Water using the contact information above.

Internet in Buckfastleigh TQ11

Buckfastleighinternet connected globe

The speed of your broadband connection at your Buckfastleigh home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average internet speed in Buckfastleigh with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Buckfastleigh Average Download Speed Buckfastleigh Average Upload Speed
43.30 Mbps 12.65 Mbps
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The type of internet connection you have can affect your download and upload speed in Buckfastleigh. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection currently available.

What should you consider when picking a broadband provider in Buckfastleigh?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider can be unnerving. Worry not, we've listed the four important points worth considering before picking a broadband provider in Buckfastleigh.

Availability

The first point to bear in mind when picking a broadband provider in Buckfastleigh is the issue of availability. The majority of homes in Buckfastleigh should have access to superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Buckfastleigh?

  • Fibre broadband
    • This is fastest connection that's currently available in Buckfastleigh
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Buckfastleigh homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Buckfastleigh.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Buckfastleigh.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Buckfastleigh broadband price

Buckfastleigh broadband bill

Another important consideration is the price you pay for broadband in Buckfastleigh. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the fine print of the deal when you sign up for a broadband connection in Buckfastleigh. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Buckfastleigh Broadband Reliability

The reliability of the broadband connection is in Buckfastleigh should also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Buckfastleigh home will be an important thing to consider.

Buckfastleigh broadband customer service

Lastly, the customer service of your Buckfastleigh broadband connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem efficiently and quickly is definitely something worth considering when selecting an internet provider in Buckfastleigh.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Buckfastleigh have about broadband internet.

Broadband FAQs

Is the internet fast in Buckfastleigh?

The average internet speed in Buckfastleigh is:

Buckfastleigh Average Download Speed Buckfastleigh Average Upload Speed
43.30 Mbps 12.65 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Buckfastleigh, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Buckfastleigh property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Take a look at this table for a general idea the kind of broadband speed you should take when signing up for broadband in Buckfastleigh.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Buckfastleigh

Corded telephone area code Buckfastleigh

The telephone dialling code, sometimes called the area code, for Buckfastleigh is 01806. If you're calling somebody in Buckfastleigh, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Buckfastleigh call cost?

If calls are included with your landline or mobile, then the call cost is likely to be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Buckfastleigh

Residents in Buckfastleigh are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Buckfastleigh home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Buckfastleigh distribution network operator, but should you ever need to, you can quickly find out which DNO covers Buckfastleigh in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Buckfastleigh

The electricity distribution network operator for Buckfastleigh is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Buckfastleigh

There are no power plants within a 10 mile radius of Buckfastleigh.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Buckfastleigh

You might be wondering which municipalities are nearby Buckfastleigh, we've found the five nearest towns and cities to Buckfastleigh.

Closest five municipalities to Buckfastleigh
Municipality Distance from Buckfastleigh
Bovey Tracey 4.02 miles
Chudleigh 4.02 miles
Widecombe in the Moor 4.02 miles
Moretonhampstead 4.02 miles
South Brent 4.3 miles