Utilities in <u>Buckhurst Hill

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A Complete Guide to Utilities in Buckhurst Hill

If you've moved and have questions about Buckhurst Hill? Our utilities guide to Buckhurst Hill will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Buckhurst Hill water and sewerage. Keep reading to learn everything about utilities in Buckhurst Hill.

About Buckhurst Hill, Essex

Buckhurst Hill IG9 has a population of 11,380 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Buckhurst Hill?

Buckhurst Hill water services are provided by Thames Water. Here are the main contact numbers for Thames Water:

How to get in touch with the water supplier in Buckhurst Hill

Ringing a contact number for Thames Water is just one method of contact to deal with your Buckhurst Hill water account.

In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

Additionally, you can communicate with Thames Water, by composing a letter or sending an email. You can also submit your request on the Thames Water website.

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Buckhurst Hill

Water bill in Buckhurst Hill

Water rates in Buckhurst Hill depend on whether your home has a water meter or not. It's easy to find out if your Buckhurst Hill water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Buckhurst Hill water rates will have a meter number listed on their water bills.

Metered Customers in Buckhurst Hill

Customers that have a water meter at their Buckhurst Hill home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges are for the consumption at your Buckhurst Hill home.

Unmetered Customers in Buckhurst Hill

Customers that don't have a water meter at their Buckhurst Hill home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Buckhurst Hill home.

The rate unmetered customers pay for water in Buckhurst Hill is based on the rateable value of your home. The rateable value of your Buckhurst Hill water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Buckhurst Hill may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Buckhurst Hill?

The average water bill Buckhurst Hill residents are billed is £19.33 per month, which is £232 per year.

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How do I pay my Buckhurst Hill water bill?

You will first need to register with Thames Water. After you've registered with Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Buckhurst Hill bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Buckhurst Hill?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Buckhurst Hill IG9, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Buckhurst Hill Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Buckhurst Hill have about their water supply.

Frequently Asked Questions About Water in Buckhurst Hill

Is water from the tap in Buckhurst Hill safe to drink?

Yes! It's safe to drink the tap water in Buckhurst Hill. You can rest assured that Buckhurst Hill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Buckhurst Hill water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Buckhurst Hill water to make it drinkable.

Where does the water in Buckhurst Hill come from?

There are three main sources of water that supply Buckhurst Hill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Buckhurst Hill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Buckhurst Hill is higher than 201ppm, that makes the water hardness in Buckhurst Hill is rated as hard water.

What does this mean?

The water supply to your home in Buckhurst Hill contains slightly elevated levels of minerals that cause hard water. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Buckhurst Hill.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Buckhurst Hill No Water

If there isn't any running water in your Buckhurst Hill home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Buckhurst Hill.

If there is no water at your Buckhurst Hill home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Buckhurst Hill.

If there is no cold water, not even a trickle, contact Thames Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Buckhurst Hill water leak or flooding

Buckhurst Hill water problems might include anything from a burst water main or flooding, to a leak in your Buckhurst Hill home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Buckhurst Hill property, you must do one of the following as soon as possible:

  1. Contact Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Thames Water website and complete the online form to report the issue.

Why does the water in Buckhurst Hill taste strange?

If you find the taste or smell is different with your Buckhurst Hill water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Buckhurst Hill water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Buckhurst Hill water.

If you have questions about your water's taste, smell, or appearance, you can speak to Thames Water on the contact details above.

Broadband Speed in Buckhurst Hill IG9

Buckhurst Hillinternet connected globe

The broadband speed you get at your Buckhurst Hill home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for Buckhurst Hill with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Buckhurst Hill Average Download Speed Buckhurst Hill Average Upload Speed
84.40 Mbps 13.10 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Buckhurst Hill. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one available.

What to look for when choosing an internet provider in Buckhurst Hill?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Worry not, we've listed the four important points worth considering before choosing an internet provider in Buckhurst Hill.

Availability

The first point to bear in mind when choosing an internet provider in Buckhurst Hill is the availability. The majority of homes in Buckhurst Hill can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Buckhurst Hill?

  • Fibre broadband
    • This is the fastest type of connection you can get in Buckhurst Hill
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Buckhurst Hill homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Buckhurst Hill.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Buckhurst Hill.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Buckhurst Hill broadband value for money

Buckhurst Hill broadband bill

You also need to consider the monthly cost of broadband in Buckhurst Hill. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer before you sign up to a broadband connection in Buckhurst Hill. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Buckhurst Hill Broadband Reliability

The reliability of the broadband connection is in Buckhurst Hill must also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Buckhurst Hill home is something to think about.

Buckhurst Hill broadband technical support

Finally, the technical support for your Buckhurst Hill broadband internet is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Buckhurst Hill.

Broadband FAQ

Below we've answered some our the most common questions that customers in Buckhurst Hill have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Buckhurst Hill?

The average broadband speed in Buckhurst Hill is:

Buckhurst Hill Average Download Speed Buckhurst Hill Average Upload Speed
84.40 Mbps 13.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Buckhurst Hill, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Buckhurst Hill home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Have a look at the following table for a rough guide to the kind of broadband speed you should choose for a broadband service in Buckhurst Hill.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Buckhurst Hill

Corded telephone area code Buckhurst Hill

The telephone area code, sometimes called the landline dialling code, for Buckhurst Hill is 020. If you call someone in Buckhurst Hill, and you are not in the same area, you must add 020 to the number you'd like to call.

How much does an 020 Buckhurst Hill call cost?

If you have calls included with your landline or mobile tariff, the cost of the call will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Buckhurst Hill

Residents of Buckhurst Hill are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Buckhurst Hill home to the electricity grid and gas networks.

In many cases you won't need to speak to the Buckhurst Hill distribution network operator, but if you do, you can quickly find out which DNO covers Buckhurst Hill right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Buckhurst Hill

The electricity distribution network operator for Buckhurst Hill is UK Power Networks - London. You can find the UK Power Networks - London contact details in the table below:

UK Power Networks - London Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Buckhurst Hill

There are no power plants within a 10 mile radius of Buckhurst Hill.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Buckhurst Hill

You might be wondering which municipalities are nearby Buckhurst Hill, we've found the five nearest towns and cities to Buckhurst Hill.

Closest five municipalities to Buckhurst Hill
Municipality Distance from Buckhurst Hill
Chingford 1.74 miles
Highams Park 1.74 miles
Loughton 2.25 miles
High Beach 2.25 miles
Clayhall 2.25 miles