Utilities in <u>Bullbrook

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Your Complete Guide to Utilities in Bullbrook

If you just moved and have some questions about Bullbrook? Our comprehensive utilities guide to Bullbrook will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Bullbrook water and sewerage. Keep reading to learn everything about utilities in Bullbrook.

About Bullbrook, Berkshire

Bullbrook RG12 has a population of 4,771 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Bullbrook?

Bullbrook water services are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, South East Water, and Thames Water:

How to get in touch with the water suppliers in Bullbrook

Speaking to an advisor at Affinity Water, South East Water or Thames Water is one of many options to talk about your Bullbrook water problems.

Affinity Water telephone numbers

In the table below you will find the telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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South East Water telephone numbers

In the table below you will find the telephone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Thames Water telephone numbers

In the table below you will find the telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Speaking to an advisor at Affinity Water, South East Water, Thames Water, or is one of many options to talk about your Bullbrook water problems.

Write to Affinity Water, South East Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water or Thames Water, either by email or with a letter in the post. You can also send your request via the Affinity Water, South East Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Bullbrook

Water bill in Bullbrook

Water rates in Bullbrook will vary depending on if your home has a water meter or not. You can easily check if your Bullbrook water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Bullbrook water rates will have a meter number listed on their water bills.

Metered Customers in Bullbrook

Customers with a water meter at their Bullbrook house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, or Thames Water. Whilst the variable charges cover the consumption at your Bullbrook home.

Unmetered Customers in Bullbrook

Customers without a meter at their Bullbrook home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Bullbrook home.

Water rates for unmetered customers in Bullbrook will be based on the rateable value of your home. The rateable value of your Bullbrook water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Bullbrook could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Bullbrook?

The average water bill Bullbrook residents are billed varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Affinity Water £16.67 £200
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Bullbrook water bill?

First of all, you will need to register with Affinity Water, South East Water, or Thames Water. After you've registered with Affinity Water, South East Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Bullbrook bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water, South East Water, or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Bullbrook?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Bullbrook RG12, your water suppliers are Affinity Water, South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Bullbrook Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Bullbrook have about their water supply.

Frequently Asked Questions About Water in Bullbrook

Is the tap water in Bullbrook safe to drink?

Yes! You can drink the tap water in Bullbrook. You can rest assured that Bullbrook water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Bullbrook water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Bullbrook water to make it drinkable.

Where does the water in Bullbrook come from?

There are three main sources of water that supply Bullbrook:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Bullbrook

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Bullbrook is over 276ppm, that means the water hardness in Bullbrook is rated as very hard water.

What does this mean?

The water being supplied to your home in Bullbrook contains an elevated level of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Bullbrook.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Bullbrook No Water

If there isn't any running water in your Bullbrook home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Bullbrook.

If there is no water at your Bullbrook home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Bullbrook.

If you don't have any cold water, not even a trickle, contact Affinity Water, South East Water, or Thames Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Affinity Water, South East Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Affinity Water, South East Water, or Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Bullbrook water leak or flooding

Bullbrook water problems could be anything from flooding or a leak, to a burst water main in your Bullbrook home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Bullbrook property, you must do one of the following as soon as possible:

  1. Contact Affinity Water, South East Water, or Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Affinity Water, South East Water, or Thames Water website and complete the online form to report the issue.

Why does the water in Bullbrook taste strange?

If you notice a change in taste or smell with your Bullbrook water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Bullbrook water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Bullbrook water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Affinity Water, South East Water, or Thames Water using the contact information above.

Internet in Bullbrook RG12

Bullbrookinternet connected globe

The broadband speed you get at your Bullbrook home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see if it matches the average broadband speed for Bullbrook with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Bullbrook Average Download Speed Bullbrook Average Upload Speed
77.35 Mbps 15.75 Mbps
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The type of internet connection you have can affect your download and upload speed in Bullbrook. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection currently available.

What should you consider when searching for a broadband provider in Bullbrook?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Bullbrook.

Availability

The first thing to consider whilst searching for a broadband provider in Bullbrook is what's available. Most homes in Bullbrook should have access to fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Bullbrook?

  • Fibre broadband
    • This is the fastest type of connection you can get in Bullbrook
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Bullbrook homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Bullbrook.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Bullbrook.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Bullbrook broadband cost

Bullbrook broadband bill

Another important consideration is the price you pay for broadband in Bullbrook. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you sign up to a broadband connection in Bullbrook. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike that has affected millions of customers.

Bullbrook Broadband Reliability

The reliability of broadband in Bullbrook should also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Bullbrook home will be an important thing to consider.

Bullbrook broadband customer support

Our final tip, the customer service of your Bullbrook broadband internet is extremely important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue quickly and efficiently should be considered when selecting an internet provider in Bullbrook.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Bullbrook ask about their broadband.

Broadband FAQs

What's the average broadband speed in Bullbrook?

The average internet speed in Bullbrook is:

Bullbrook Average Download Speed Bullbrook Average Upload Speed
77.35 Mbps 15.75 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Bullbrook, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Bullbrook house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Check out the table below for a rough guide to what sort of download speed you should pick when signing up for broadband in Bullbrook.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Bullbrook

Corded telephone area code Bullbrook

The landline area code, sometimes called the dialling code, for Bullbrook is 01344. When making a call to someone in Bullbrook, and you're located in a different region, you should add 01344 to the number you're calling.

How much does an 01344 Bullbrook call cost?

If calls are included with your landline or mobile, the phone call should be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Bullbrook

Residents in Bullbrook are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Bullbrook home to the gas network and electricity grid.

In many cases you won't need to speak to the Bullbrook distribution network operator, but should the need arise, you can find the distribution network operator for Bullbrook below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Bullbrook

The electricity distribution network operator for Bullbrook is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Bullbrook

There are no power plants within a 10 mile radius of Bullbrook.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Bullbrook

Perhaps you're wondering which towns and cities are close to Bullbrook, in the table below you can see the five nearest towns and cities to Bullbrook.

Closest five municipalities to Bullbrook
Municipality Distance from Bullbrook
Wick Hill -
Winkfield 2.36 miles
Binfield 2.36 miles
Warfield 2.36 miles
Priestwood 2.36 miles