Utilities in <u>Burbage

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Your Complete Guide to Utilities in Burbage

Are you moving and want to know more about Burbage? Our utilities guide to Burbage will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Burbage water and sewerage. Keep reading to learn everything about utilities in Burbage.

About Burbage, Berkshire

Burbage SN8 has a population of 1,772 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Burbage?

Burbage water utilities are supplied by Thames Water. Below are the main phone numbers for Thames Water, and Wessex Water:

How to get in touch with the water suppliers in Burbage

Speaking to an advisor at Thames Water or Wessex Water is one of many contact methods to deal with your Burbage water account.

Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Wessex Water phone numbers

In the table below you will find the phone numbers for Wessex Water general enquiries and emergencies.

Wessex Water phone number Wessex Water Emergency phone number
0345 600 3 600 0345 600 4600
Mon-Fri 8am-8pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Thames Water or Wessex Water

You can also write to Thames Water or Wessex Water, by composing a letter or sending an email. You can also submit your request on the Thames Water or Wessex Water website.

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Wessex Water

Customer that want to post a letter to Wessex Water can do so by writing to the Wessex Water address below:

Wessex Water Address
Claverton Down
Bath
BA2 7WW

If you would like to email Wessex Water, you must use the following email address:

Wessex Water Email Address
info@wessexwater.co.uk

Water rates in Burbage

Water bill in Burbage

Water rates in Burbage will vary depending on if your home has a water meter or not. You can easily find out whether your Burbage water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Burbage water rates will have a meter number listed on their water bills.

Metered Customers in Burbage

Customers who have a water meter installed at their Burbage home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water or Wessex Water. Whilst the variable charges cover the consumption at your Burbage home.

Unmetered Customers in Burbage

Customers that don't have a water meter at their Burbage home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Burbage home.

The rate unmetered customers pay for water in Burbage will be based on the rateable value of your home. The rateable value of your Burbage water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Burbage could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Burbage?

The average water bill Burbage residents are charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
Thames Water £19.33 £232
Wessex Water £19.83 £238
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How do I pay my Burbage water bill?

First of all, you will need to register with Thames Water or Wessex Water. Once you've registered an account with Thames Water or Wessex Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Burbage bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Thames Water or Wessex Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Burbage?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Burbage SN8, your water suppliers are Thames Water and Wessex Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Burbage Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Burbage have about their water supply.

Frequently Asked Questions About Water in Burbage

Is tap water in Burbage safe to drink?

Yes! You can drink the tap water in Burbage. You can rest assured that Burbage water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Burbage water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Burbage water to make it drinkable.

Where does the water in Burbage come from?

There are three main sources of water that supply Burbage:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Burbage

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Burbage is higher than 276ppm, this means the water in Burbage is rated as very hard water.

What does this mean?

The water being supplied to your home in Burbage contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Burbage.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Burbage No Water

If you have no water in your Burbage home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Burbage.

If there is no water at your Burbage home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Burbage.

If you don't have any cold water, not even a trickle, contact Thames Water or Wessex Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Thames Water or Wessex Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Thames Water or Wessex Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Burbage water leak or flooding

Burbage water problems might include anything from flooding or a leak, to a burst water main in your Burbage home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Burbage property, you must do one of the following as soon as possible:

  1. Ring Thames Water or Wessex Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Thames Water or Wessex Water website and complete the online form to report the issue.

Why does the water in Burbage taste strange?

If you notice a change in taste or smell with your Burbage water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Burbage water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Burbage water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Thames Water or Wessex Water on the contact details above.

Internet in Burbage SN8

Burbageinternet connected globe

The speed of your broadband connection at your Burbage home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see how it compares to the average broadband speed for Burbage with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Burbage Average Download Speed Burbage Average Upload Speed
81.60 Mbps 20.17 Mbps
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The internet connection type you have can affect your download and upload speed in Burbage. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection available.

What to look for when choosing an internet provider in Burbage?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've listed the four important points to think about when choosing an internet provider in Burbage.

Availability

The first thing you need to think about when choosing an internet provider in Burbage is what's available. Whilst many homes in Burbage should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Burbage?

  • Fibre broadband
    • This is fastest connection that's currently available in Burbage
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Burbage homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Burbage.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Burbage.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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Burbage broadband value for money

Burbage broadband bill

You should also think about the monthly cost of broadband in Burbage. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you sign up to a internet connection in Burbage. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Burbage Broadband Reliability

The reliability of broadband in Burbage also needs consideration, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Burbage home is something to think about.

Burbage broadband technical support

Finally, the customer service of your Burbage internet connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Burbage.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Burbage have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Burbage?

The average internet speed in Burbage is:

Burbage Average Download Speed Burbage Average Upload Speed
81.60 Mbps 20.17 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Burbage, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Burbage house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Take a look at this table for a general idea what sort of download speed you should choose when getting connected in Burbage.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Burbage

Corded telephone area code Burbage

The telephone area code, sometimes called the landline dialling code, for Burbage is 01806. If you're calling somebody in Burbage, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Burbage call cost?

If you have calls included with your landline or mobile tariff, the cost of the call will probably be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Burbage

Residents of Burbage can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Burbage home to the gas network and electricity grid.

In many cases you will never need to ever contact the Burbage distribution network operator, but should the need arise, you can quickly find out which DNO covers Burbage below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Burbage

The electricity distribution network operator for Burbage is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Burbage

There are no power plants within a 10 mile radius of Burbage.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Near Burbage

You might be wondering which municipalities are nearby Burbage, we've found the closest five municipalities to Burbage.

Closest five municipalities to Burbage
Municipality Distance from Burbage
Faringdon 2.02 miles
Wootton Bassett 7.86 miles
Chiseldon 7.86 miles
Wroughton 7.86 miles