Utilities in <u>Burleigh

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Your Complete Guide to Utilities in Burleigh

If you've moved and have questions about Burleigh? Our comprehensive utilities guide to Burleigh will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Burleigh water and sewerage. Keep reading to learn everything about utilities in Burleigh.

About Burleigh, Berkshire

Burleigh SL5 has a population of 14,992 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Burleigh?

Burleigh water services are provided by Affinity Water. Here are the main contact numbers for Affinity Water, and Thames Water:

Getting in touch with your water suppliers for Burleigh

Ringing a contact number for Affinity Water or Thames Water is just one method of contact to talk about your Burleigh water account.

Affinity Water telephone numbers

Below, you can find the principal telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

Additionally, you can communicate with Affinity Water or Thames Water, by composing a letter or sending an email. You can also send your request via the Affinity Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Burleigh

Water bill in Burleigh

Water rates in Burleigh depend on whether your home has a water meter or not. You can easily find out whether your Burleigh water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Burleigh water rates will have a meter number listed on their water bills.

Metered Customers in Burleigh

Customers with a water meter at their Burleigh house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges are for the consumption at your Burleigh home.

Unmetered Customers in Burleigh

Customers who don't have a meter at their Burleigh home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Burleigh home.

Water rates for unmetered customers in Burleigh is based on the rateable value of your home. The rateable value calculation of your Burleigh water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Burleigh might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Burleigh?

The average water bill Burleigh residents are charged can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Burleigh water bill?

You will first need to register with Affinity Water or Thames Water. After you've registered with Affinity Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Burleigh bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Burleigh?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Burleigh SL5, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Burleigh Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Burleigh have about their water supply.

Frequently Asked Questions About Water in Burleigh

Is tap water in Burleigh safe to drink?

Yes! The tap water is safe to drink in Burleigh. You can rest assured that Burleigh water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Burleigh water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Burleigh water to make it drinkable.

Where does the water in Burleigh come from?

There are three main sources of water that supply Burleigh:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Burleigh

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Burleigh is more than 276ppm, this means the water in Burleigh is rated as very hard water.

What does this mean?

The water being supplied to your home in Burleigh contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Burleigh.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Burleigh No Water

If you have no water in your Burleigh home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Burleigh.

If there is no water at your Burleigh home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Burleigh.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Affinity Water or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Burleigh water leak or flooding

Burleigh water problems could be anything from a burst water main or flooding, to a leak in your Burleigh home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Burleigh property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Affinity Water or Thames Water website and fill in the form to report the problem.

Why does the water in Burleigh taste strange?

If you find the taste or smell is different with your Burleigh water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Burleigh water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Burleigh water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Affinity Water or Thames Water via the contact channels listed above.

Broadband Speed in Burleigh SL5

Burleighinternet connected globe

The broadband speed you get at your Burleigh home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average broadband speed for Burleigh with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Burleigh Average Download Speed Burleigh Average Upload Speed
70.67 Mbps 13.07 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Burleigh. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

What to look for when searching for a broadband provider in Burleigh?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider can be unnerving. Don't worry, let's take a look at the top four points to think about when searching for a broadband provider in Burleigh.

Availability

The first thing to consider before searching for a broadband provider in Burleigh is the availability. Whilst many homes in Burleigh should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Burleigh?

  • Fibre broadband
    • This is the fastest type of connection you can get in Burleigh
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Burleigh homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Burleigh.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Burleigh.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Burleigh broadband cost

Burleigh broadband bill

Another important consideration is how much it costs for the broadband in Burleigh. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a broadband connection in Burleigh. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Burleigh Broadband Reliability

The reliability of the broadband connection is in Burleigh must also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Burleigh home is something to think about.

Burleigh broadband customer support

Our final tip, the customer support of your Burleigh broadband internet is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that deals with your query in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Burleigh.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Burleigh ask about their broadband.

Broadband FAQs

What's the average broadband speed in Burleigh?

The average broadband speed in Burleigh is:

Burleigh Average Download Speed Burleigh Average Upload Speed
70.67 Mbps 13.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Burleigh, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Burleigh property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

What broadband speed do I need?

That would depend on how you will use the internet. Have a look at the following table for a general idea the kind of broadband speed you should pick when signing up for broadband in Burleigh.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Burleigh

Corded telephone area code Burleigh

The telephone area code, sometimes called the landline dialling code, for Burleigh is 01344. If you're calling somebody in Burleigh, and you're located in a different region, you must add 01344 to the number you'd like to call.

How much does an 01344 Burleigh call cost?

If calls are included with your landline or mobile tariff, the phone call should be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Burleigh

Residents in Burleigh are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Burleigh home to the gas and electricity networks.

Most of the time you will never need to ever contact the Burleigh distribution network operator, but should you ever need to, you can quickly find out which DNO covers Burleigh in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Burleigh

The electricity distribution network operator for Burleigh is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Burleigh

There are no power plants within a 10 mile radius of Burleigh.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Burleigh

You might be wondering which municipalities are close to Burleigh, in the below table you will find the closest five municipalities to Burleigh.

Closest five municipalities to Burleigh
Municipality Distance from Burleigh
Sunningdale 0.01 miles
Ascot 0.01 miles
North Ascot 0.01 miles
Cheapside 0.01 miles