Utilities in <u>Burtonwood

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A Complete Guide to Utilities in Burtonwood

Are you moving and want to know more about Burtonwood? Our complete guide to utilities in Burtonwood will explain in detail everything about broadband, area codes, power generation and energy distributors, and Burtonwood water and sewerage. Keep reading to learn everything about utilities in Burtonwood.

About Burtonwood, Cheshire

Burtonwood WA5 has a population of 3,361 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Burtonwood?

Burtonwood water services are supplied by United Utilities. Here are the main contact numbers for United Utilities:

How to get in touch with the water supplier in Burtonwood

Ringing a contact number for United Utilities is one of many contact methods to discuss your Burtonwood water problems.

Below, you can find the principal phone numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, either by email or with a letter in the post. You can also submit your request on the United Utilities website.

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Burtonwood

Water bill in Burtonwood

Water rates in Burtonwood will vary depending on if your home has a water meter or not. You can easily find out whether your Burtonwood water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Burtonwood water rates will have a meter number listed on their water bills.

Metered Customers in Burtonwood

Customers that have a water meter at their Burtonwood home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Burtonwood home.

Unmetered Customers in Burtonwood

Customers without a meter at their Burtonwood home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Burtonwood home.

The rate unmetered customers pay for water in Burtonwood is going to be based on the rateable value of your home. The rateable value of your Burtonwood water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Burtonwood may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Burtonwood?

The average water bill Burtonwood residents are being charged is £16.83 each month, that's £202 per year.

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How do I pay my Burtonwood water bill?

First of all, you will need to register with United Utilities. After you register your details with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Burtonwood bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Burtonwood?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Burtonwood WA5, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Burtonwood Water Frequently Asked Questions

Below we have answered some common questions that customers in Burtonwood have about their water supply.

Frequently Asked Questions About Water in Burtonwood

Is the tap water in Burtonwood safe to drink?

Yes! The tap water is safe to drink in Burtonwood. You can rest assured that Burtonwood water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Burtonwood water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Burtonwood water to make it drinkable.

Where does the water in Burtonwood come from?

There are three main sources of water that supply Burtonwood:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Burtonwood

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Burtonwood is less than 60ppm, that makes the water hardness in in Burtonwood is rated as soft water.

What does this mean?

The water being supplied to your home in Burtonwood contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Burtonwood.

Burtonwood No Water

If you don't have any running water in your Burtonwood home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Burtonwood.

If there is no water at your Burtonwood home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Burtonwood.

If you don't have any cold water, not even a trickle, contact United Utilities for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the United Utilities website for any explanations as to why you have no water.
  2. Check the Twitter account of United Utilities, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Burtonwood water leak or flooding

Burtonwood water problems might include anything from a leak, a burst water main, or flooding in your Burtonwood home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Burtonwood property, you need to do one of the following as quickly as you can:

  1. Contact United Utilities whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the United Utilities website and complete the online form to report the issue.

Why does the water in Burtonwood taste strange?

If you detect a difference in smell or taste of your Burtonwood water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Burtonwood water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Burtonwood water.

If you are unsure about your water's appearance, smell, or taste, you can speak to United Utilities via the contact channels listed above.

Internet in Burtonwood WA5

Burtonwoodinternet connected globe

The speed of your internet connection at your Burtonwood home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see how it compares to the average broadband speed for Burtonwood with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Burtonwood Average Download Speed Burtonwood Average Upload Speed
111.47 Mbps 19.07 Mbps
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The type of internet connection you have can affect your download and upload speed in Burtonwood. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection that's available.

What should you consider when picking a broadband provider in Burtonwood?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Worry not, we've listed the four important points that you should consider when picking a broadband provider in Burtonwood.

Availability

The first thing to consider whilst picking a broadband provider in Burtonwood is what's available. Whilst many homes in Burtonwood should have access to fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Burtonwood?

  • Fibre broadband
    • This is the fastest available internet connection in Burtonwood
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Burtonwood homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Burtonwood.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Burtonwood.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Burtonwood broadband cost

Burtonwood broadband bill

You also need to consider how much it costs for the broadband in Burtonwood. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal before you sign up to a internet service in Burtonwood. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Burtonwood Broadband Reliability

The reliability of broadband in Burtonwood should also be considered, with many people working from home either full-time or part-time, having a reliable internet connection to do your work is really important.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Burtonwood home will be an important thing to consider.

Burtonwood broadband customer service

Finally, the customer support of your Burtonwood broadband internet is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that is able to solve your issue quickly and efficiently is a strong plus when selecting an internet provider in Burtonwood.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Burtonwood have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Burtonwood?

The average speed of broadband in Burtonwood is:

Burtonwood Average Download Speed Burtonwood Average Upload Speed
111.47 Mbps 19.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Burtonwood, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Burtonwood house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below to find out what sort of download speed you should pick for a broadband service in Burtonwood.

Usual Internet habits Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Burtonwood

Corded telephone area code Burtonwood

The landline area code, sometimes called the dialling code, for Burtonwood is 01925. If you call someone in Burtonwood, and you're located in a different region, you must add 01925 before the number you're trying to call.

How much does an 01925 Burtonwood call cost?

If you have a call plan with your landline or mobile, then the call cost will probably be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Burtonwood

Residents of Burtonwood are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Burtonwood home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Burtonwood distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Burtonwood right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Burtonwood

The electricity distribution network operator for Burtonwood is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Burtonwood

There are no power plants within a 10 mile radius of Burtonwood.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Burtonwood

Perhaps you're wondering which towns and cities are nearby Burtonwood, we've found the five closest municipalities to Burtonwood.

Closest five municipalities to Burtonwood
Municipality Distance from Burtonwood
Padgate 3.01 miles