Utilities in <u>Bury Saint Edmunds

Need help with your utilities in Bury Saint Edmunds?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Bury Saint Edmunds

If you've moved and have questions about Bury Saint Edmunds? Our complete guide to utilities in Bury Saint Edmunds will explain in detail everything about broadband, area codes, power generation and energy distributors, and Bury Saint Edmunds water and sewerage. Keep reading to learn everything about utilities in Bury Saint Edmunds.

About Bury Saint Edmunds, Suffolk

Bury Saint Edmunds IP31 has a population of 35,015 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Bury Saint Edmunds?

Bury Saint Edmunds water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water:

Getting in touch with your water supplier for Bury Saint Edmunds

Speaking to an advisor at Anglian Water is just one method of contact to discuss your Bury Saint Edmunds water problems.

In the table below you will find the contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Bury Saint Edmunds?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Bury Saint Edmunds?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Anglian Water

You can also write to Anglian Water, by composing a letter or sending an email. You can even send your message through the Anglian Water website.

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cost of water in Bury Saint Edmunds

Water bill in Bury Saint Edmunds

Water rates in Bury Saint Edmunds depend on whether your home has a water meter or not. You can easily find out whether your Bury Saint Edmunds water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Bury Saint Edmunds water rates will have a meter number listed on their water bills.

Metered Customers in Bury Saint Edmunds

Customers who have a water meter installed at their Bury Saint Edmunds home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water. Whilst the variable charges are for the consumption at your Bury Saint Edmunds home.

Unmetered Customers in Bury Saint Edmunds

Customers without a meter at their Bury Saint Edmunds home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Bury Saint Edmunds home.

The rate unmetered customers pay for water in Bury Saint Edmunds is going to be based on the rateable value of your home. The rateable value part of your Bury Saint Edmunds water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Bury Saint Edmunds might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Bury Saint Edmunds?

The average water bill Bury Saint Edmunds residents are billed is £16.83 monthly, which works out at £202 a year.

water billSelectra blue

Expensive Bury Saint Edmunds water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Bury Saint Edmunds water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Bury Saint Edmunds water bill?

You will first need to register with Anglian Water. After you register your details with Anglian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Bury Saint Edmunds bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Bury Saint Edmunds?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Bury Saint Edmunds IP31, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Bury Saint Edmunds Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Bury Saint Edmunds have about their water supply.

Frequently Asked Questions About Water in Bury Saint Edmunds

Is tap water in Bury Saint Edmunds safe to drink?

Yes! The tap water is safe to drink in Bury Saint Edmunds. You can rest assured that Bury Saint Edmunds water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Bury Saint Edmunds water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Bury Saint Edmunds water to make it drinkable.

Where does the water in Bury Saint Edmunds come from?

There are three main sources of water that supply Bury Saint Edmunds:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Bury Saint Edmunds

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Bury Saint Edmunds is over 201ppm, that makes the water hardness in Bury Saint Edmunds is rated as hard water.

What does this mean?

The clean water supply to your home in Bury Saint Edmunds contains a higher amount of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Bury Saint Edmunds.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Bury Saint Edmunds No Water

If there isn't any running water in your Bury Saint Edmunds home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Bury Saint Edmunds.

If there is no water at your Bury Saint Edmunds home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Bury Saint Edmunds.

If your home has no cold water, not even a trickle, contact Anglian Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Anglian Water website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Bury Saint Edmunds water leak or flooding

Bury Saint Edmunds water problems might include anything from a leak, a burst water main, or flooding in your Bury Saint Edmunds home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Bury Saint Edmunds property, you need to do one of the following as quickly as you can:

  1. Ring Anglian Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Anglian Water website and fill out the online form.

Why does the water in Bury Saint Edmunds taste strange?

If you find the taste or smell is different with your Bury Saint Edmunds water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Bury Saint Edmunds water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Bury Saint Edmunds water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Anglian Water on the contact details above.

Broadband Speed in Bury Saint Edmunds IP31

Bury Saint Edmundsinternet connected globe

The speed of your internet connection at your Bury Saint Edmunds home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see if it matches the average internet speed in Bury Saint Edmunds with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Bury Saint Edmunds Average Download Speed Bury Saint Edmunds Average Upload Speed
52.15 Mbps 12.85 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Bury Saint Edmunds?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Bury Saint Edmunds?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can affect your download and upload speed in Bury Saint Edmunds. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one that's available.

What should you consider when picking a broadband provider in Bury Saint Edmunds?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, we've covered four main points worth considering before picking a broadband provider in Bury Saint Edmunds.

Availability

The first thing to consider whilst picking a broadband provider in Bury Saint Edmunds is the availability. Whilst many homes in Bury Saint Edmunds can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Bury Saint Edmunds?

  • Fibre broadband
    • This is the fastest type of connection you can get in Bury Saint Edmunds
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Bury Saint Edmunds homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Bury Saint Edmunds.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Bury Saint Edmunds.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
blue sim cardSelectra blue

Unlimited data in Bury Saint Edmunds?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Bury Saint Edmunds?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Bury Saint Edmunds broadband price

Bury Saint Edmunds broadband bill

You also need to consider the monthly cost of broadband in Bury Saint Edmunds. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the small print of the offer when you sign up for a internet connection in Bury Saint Edmunds. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Bury Saint Edmunds Broadband Reliability

The reliability of broadband in Bury Saint Edmunds should also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Bury Saint Edmunds home will be an important thing to consider.

Bury Saint Edmunds broadband customer service

Lastly, the customer service of your Bury Saint Edmunds internet connection is of utmost importance. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue in a fast and efficient manner is a strong plus when you choose a broadband provider in Bury Saint Edmunds.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Bury Saint Edmunds have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Bury Saint Edmunds?

The average broadband speed in Bury Saint Edmunds is:

Bury Saint Edmunds Average Download Speed Bury Saint Edmunds Average Upload Speed
52.15 Mbps 12.85 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Bury Saint Edmunds, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Bury Saint Edmunds house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Have a look at the following table for a rough guide to what sort of download speed you should take for a broadband service in Bury Saint Edmunds.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Bury Saint Edmunds

Corded telephone area code Bury Saint Edmunds

The telephone dialling code, sometimes called the area code, for Bury Saint Edmunds is 01806. If you call someone in Bury Saint Edmunds, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Bury Saint Edmunds call cost?

If you have a call plan with your landline or mobile, then the call cost is likely to be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Bury Saint Edmunds

Residents of Bury Saint Edmunds are able to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Bury Saint Edmunds home to the gas and electricity networks.

Most of the time you will never need to ever contact the Bury Saint Edmunds distribution network operator, but should the need arise, you can quickly find out which DNO covers Bury Saint Edmunds in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Bury Saint Edmunds

The electricity distribution network operator for Bury Saint Edmunds is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Bury Saint Edmunds?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Bury Saint Edmunds?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Bury Saint Edmunds

There are no power plants within a 10 mile radius of Bury Saint Edmunds.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Bury Saint Edmunds

You might be wondering which municipalities are within reach of Bury Saint Edmunds, in the table below you can see the five nearest towns and cities to Bury Saint Edmunds.

Closest five municipalities to Bury Saint Edmunds
Municipality Distance from Bury Saint Edmunds
Eye 8.35 miles
Thetford 8.43 miles
Cockfield 9.86 miles
Woolpit 9.86 miles
Stowmarket 10.53 miles