Utilities in <u>Buxworth

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Your Complete Guide to Utilities in Buxworth

If you just moved and have some questions about Buxworth? Our complete guide to utilities in Buxworth will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Buxworth water and sewerage. Keep reading to learn everything about utilities in Buxworth.

About Buxworth, Cheshire

Buxworth SK23 is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Buxworth?

Buxworth water services are supplied by Severn Trent. In the table below are the contact numbers for Severn Trent, and United Utilities:

How to reach your water providers in Buxworth

Calling a phone number for Severn Trent or United Utilities is one of many options to discuss your Buxworth water account.

Severn Trent telephone numbers

In the table below we have listed the main telephone numbers for Severn Trent general enquiries and emergencies.

Severn Trent phone number Severn Trent Emergency phone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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United Utilities telephone numbers

In the table below we have listed the main telephone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Severn Trent or United Utilities

Additionally, you can communicate with Severn Trent or United Utilities, either by email or with a letter in the post. You can also send your request via the Severn Trent or United Utilities website.

Severn Trent

If you prefer to write a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you want to email Severn Trent, you must use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Buxworth

Water bill in Buxworth

Water rates in Buxworth are based on if your home has a water meter or not. You can easily check if your Buxworth water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Buxworth water rates will have a meter number listed on their water bills.

Metered Customers in Buxworth

Customers that have a water meter at their Buxworth home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Severn Trent or United Utilities. Whilst the variable charges cover the consumption at your Buxworth home.

Unmetered Customers in Buxworth

Customers who don't have a meter at their Buxworth home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Buxworth home.

As an unmetered customer, the rate you pay for water in Buxworth will be based on the rateable value of your home. The rateable value of your Buxworth water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Buxworth could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Buxworth?

The average water bill Buxworth residents are billed varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Severn Trent £16.58 £199
United Utilities £16.83 £202
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How do I pay my Buxworth water bill?

First, you must sign up and register with Severn Trent or United Utilities. After you've registered with Severn Trent or United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Buxworth bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent or United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Buxworth?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Buxworth SK23, your water suppliers are Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Buxworth Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Buxworth have about their water supply.

Frequently Asked Questions About Water in Buxworth

Is water from the tap in Buxworth safe to drink?

Yes! It's safe to drink the tap water in Buxworth. You can rest assured that Buxworth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Buxworth water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Buxworth water to make it drinkable.

Where does the water in Buxworth come from?

There are three main sources of water that supply Buxworth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Buxworth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Buxworth is below 60ppm, that makes the water hardness in in Buxworth is rated as soft water.

What does this mean?

The clean water supply to your home in Buxworth contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

You shouldn't need to use a water softener at your home in Buxworth.

Buxworth No Water

If you don't have any running water in your Buxworth home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Buxworth.

If there is no water at your Buxworth home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Buxworth.

If you don't have any cold water, not even a trickle, contact Severn Trent or United Utilities for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Severn Trent or United Utilities website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Severn Trent or United Utilities, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Buxworth water leak or flooding

Buxworth water problems can include anything from flooding or a leak, to a burst water main in your Buxworth home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Buxworth property, you must do one of the following as soon as possible:

  1. Call Severn Trent or United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Severn Trent or United Utilities website and fill in the form to report the problem.

Why does the water in Buxworth taste strange?

If you detect a difference in smell or taste of your Buxworth water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Buxworth water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Buxworth water.

If you have questions about your water's taste, smell, or appearance, you can speak to Severn Trent or United Utilities via the contact channels listed above.

Broadband in Buxworth SK23

Buxworthinternet connected globe

The broadband speed you get at your Buxworth home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and find out how it compares to the average internet speed in Buxworth with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Buxworth Average Download Speed Buxworth Average Upload Speed
63.65 Mbps 13.15 Mbps
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The type of internet connection you have can affect your download and upload speed in Buxworth. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

What to look for when choosing an internet provider in Buxworth?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Don't worry, we've covered four main points that you should consider when choosing an internet provider in Buxworth.

Availability

The first thing you need to think about when choosing an internet provider in Buxworth is the issue of availability. Most homes in Buxworth should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Buxworth?

  • Fibre broadband
    • This is the fastest type of connection you can get in Buxworth
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Buxworth homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Buxworth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Buxworth.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Buxworth broadband value for money

Buxworth broadband bill

You also need to consider how much it costs for the broadband in Buxworth. There are many providers offering a low cost deal for new customers, but the price can quickly increase. It's important to read the fine print of the deal when you sign up for a broadband connection in Buxworth. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Buxworth Broadband Reliability

How reliable the broadband is in Buxworth should also be considered, with many people working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Buxworth home is something to think about.

Buxworth broadband technical support

Our final tip, the technical support for your Buxworth broadband internet is extremely important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem efficiently and quickly should be considered when making a decision for a broadband internet provider in Buxworth.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Buxworth have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Buxworth?

The average internet speed in Buxworth is:

Buxworth Average Download Speed Buxworth Average Upload Speed
63.65 Mbps 13.15 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Buxworth, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Buxworth property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

How fast internet should my internet be?

That would depend on how you will use the internet. Have a look at the following table for a rough guide to what sort of download speed you should choose for a broadband service in Buxworth.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Buxworth

Corded telephone area code Buxworth

The telephone area code, sometimes called the landline dialling code, for Buxworth is 01806. If you call someone in Buxworth, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Buxworth call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call should be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Buxworth

Residents of Buxworth are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Buxworth home to the gas network and electricity grid.

In many cases you won't need to contact the Buxworth distribution network operator, but should you ever need to, you can quickly find out which DNO covers Buxworth below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Buxworth

The electricity distribution network operator for Buxworth is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Buxworth

There are no power plants within a 10 mile radius of Buxworth.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Buxworth

Perhaps you're wondering which towns and cities are close to Buxworth, in the table below you can see the five closest municipalities to Buxworth.