Utilities in <u>Camberley

Need help with your utilities in Camberley?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Camberley

If you've moved and have questions about Camberley? Our utilities guide to Camberley will explain in detail everything about broadband, area codes, power generation and energy distributors, and Camberley water and sewerage. Keep reading to learn everything about utilities in Camberley.

About Camberley, Berkshire

Camberley GU15 has a population of 38,038 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Camberley?

Camberley water services are provided by South East Water. Here are the main contact numbers for South East Water, and Thames Water:

Getting in touch with your water suppliers for Camberley

Speaking to an advisor at South East Water or Thames Water is just one method of contact to deal with your Camberley water problems.

South East Water phone numbers

Below, you can find the principal phone numbers for South East Water general enquiries and emergencies.

South East Water telephone number South East Water Emergency telephone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Camberley?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Camberley?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also get in touch with South East Water or Thames Water, by composing a letter or sending an email. You can also send your request via the South East Water or Thames Water website.

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Camberley

Water bill in Camberley

Water rates in Camberley depend on whether your home has a water meter or not. It's easy to find out if your Camberley water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Camberley water rates will have a meter number listed on their water bills.

Metered Customers in Camberley

Customers who have a water meter installed at their Camberley house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South East Water or Thames Water. Whilst the variable charges are for the consumption at your Camberley home.

Unmetered Customers in Camberley

Customers without a meter at their Camberley home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Camberley home.

Water rates for unmetered customers in Camberley will be based on the rateable value of your home. The rateable value part of your Camberley water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Camberley might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Camberley?

The average water bill Camberley residents are charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
South East Water £18.42 £221
Thames Water £19.33 £232
water billSelectra blue

Expensive Camberley water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Camberley water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Camberley water bill?

You will first need to register with South East Water or Thames Water. After you've registered with South East Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Camberley bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South East Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Camberley?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Camberley GU15, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Camberley Water Frequently Asked Questions

Below we have answered some common questions that customers in Camberley have about their water supply.

Frequently Asked Questions About Water in Camberley

Is water from the tap in Camberley safe to drink?

Yes! You can drink the tap water in Camberley. You can rest assured that Camberley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Camberley water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Camberley water to make it drinkable.

Where does the water in Camberley come from?

There are three main sources of water that supply Camberley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Camberley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Camberley is more than 276ppm, this means the water in Camberley is rated as very hard water.

What does this mean?

The water supply to your home in Camberley contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Camberley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Camberley No Water

If you have no water in your Camberley home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Camberley.

If there is no water at your Camberley home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Camberley.

If there is no cold water, not even a trickle, contact South East Water or Thames Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the South East Water or Thames Water website for any information explaining why you have no water.
  2. Check the Twitter account of South East Water or Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Camberley water leak or flooding

Camberley water problems could be anything from flooding or a leak, to a burst water main in your Camberley home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Camberley property, you need to do one of the following as quickly as you can:

  1. Call South East Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the South East Water or Thames Water website and complete the online form to report the issue.

Why does the water in Camberley taste strange?

If you notice a change in taste or smell with your Camberley water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Camberley water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Camberley water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with South East Water or Thames Water via the contact channels listed above.

Broadband Speed in Camberley GU15

Camberleyinternet connected globe

The broadband speed you get at your Camberley home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average connection speed for Camberley with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Camberley Average Download Speed Camberley Average Upload Speed
84.35 Mbps 16.80 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Camberley?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Camberley?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The way you choose to connect to the internet can affect the speed you get at your home in Camberley. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one available.

What should you consider when picking a broadband provider in Camberley?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider can be unnerving. Don't worry, let's take a look at the top four points to think about when picking a broadband provider in Camberley.

Availability

The first thing you need to think about when picking a broadband provider in Camberley is the availability. The majority of homes in Camberley can take advantage of fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Camberley?

  • Fibre broadband
    • This is fastest connection that's currently available in Camberley
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Camberley homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Camberley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Camberley.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
blue sim cardSelectra blue

Unlimited data in Camberley?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Camberley?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Camberley broadband cost

Camberley broadband bill

Another important consideration is how much it costs for the broadband in Camberley. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you commit to a broadband connection in Camberley. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Camberley Broadband Reliability

How reliable the broadband is in Camberley must also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Camberley home will be an important thing to consider.

Camberley broadband customer service

Finally, the customer support of your Camberley broadband connection is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Camberley.

Broadband FAQ

Below we've answered some our the most common questions that customers in Camberley have about their internet connection.

Broadband FAQs

How fast is the broadband in Camberley?

The average broadband speed in Camberley is:

Camberley Average Download Speed Camberley Average Upload Speed
84.35 Mbps 16.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Camberley, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Camberley house. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Have a look at the following table for a general idea which speed you should pick when signing up for broadband in Camberley.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Camberley

Corded telephone area code Camberley

The telephone area code, sometimes called the landline dialling code, for Camberley is 01276. If you're calling somebody in Camberley, and you are not in the same area, you should add 01276 to the number you'd like to call.

How much does an 01276 Camberley call cost?

If you have calls included with your landline or mobile, then the call cost will probably be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Camberley

Residents in Camberley can choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Camberley home to the electricity grid and gas networks.

Most of the time you won't need to contact the Camberley distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Camberley in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Camberley

The electricity distribution network operator for Camberley is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Camberley?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Camberley?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Camberley

There are no power plants within a 10 mile radius of Camberley.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Camberley

You might be wondering which municipalities are close to Camberley, in the below table you will find the closest five municipalities to Camberley.

Closest five municipalities to Camberley
Municipality Distance from Camberley
Yateley 1.81 miles
Mytchett 2.24 miles
Frimley 2.24 miles
Deepcut 2.24 miles
Frimley Green 2.24 miles