Utilities in <u>Caversham

Need help with your utilities in Caversham?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Caversham

If you just moved and have some questions about Caversham? Our complete guide to utilities in Caversham will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Caversham water and sewerage. Keep reading to learn everything about utilities in Caversham.

About Caversham, Berkshire

Caversham RG4 has a population of 9,740 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Caversham?

Caversham water services are provided by Thames Water. Below are the main phone numbers for Thames Water:

How to get in touch with the water supplier in Caversham

Calling a phone number for Thames Water is one of many options to discuss your Caversham water problems.

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Caversham?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Caversham?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Thames Water

You can also get in touch with Thames Water, by composing a letter or sending an email. You can even send your message through the Thames Water website.

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Caversham

Water bill in Caversham

Water rates in Caversham are based on if your home has a water meter or not. You can easily check if your Caversham water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Caversham water rates will have a meter number listed on their water bills.

Metered Customers in Caversham

Customers with a water meter at their Caversham property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges cover the consumption at your Caversham home.

Unmetered Customers in Caversham

Customers that don't have a water meter at their Caversham home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Caversham home.

As an unmetered customer, the rate you pay for water in Caversham is based on the rateable value of your home. The rateable value of your Caversham water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Caversham may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Caversham?

The average water bill Caversham residents are billed is £19.33 monthly, which works out at £232 per year.

water billSelectra blue

Expensive Caversham water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Caversham water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Caversham water bill?

First, you must sign up and register with Thames Water. After you've registered with Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Caversham bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Caversham?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Caversham RG4, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Caversham Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Caversham have about their water supply.

Frequently Asked Questions About Water in Caversham

Is the tap water in Caversham safe to drink?

Yes! The tap water is safe to drink in Caversham. You can rest assured that Caversham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Caversham water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Caversham water to make it drinkable.

Where does the water in Caversham come from?

There are three main sources of water that supply Caversham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Caversham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Caversham is higher than 276ppm, this means the water in Caversham is rated as very hard water.

What does this mean?

The clean water supply to your home in Caversham contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Caversham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Caversham No Water

If you have no water in your Caversham home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Caversham.

If there is no water at your Caversham home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Caversham.

If your home has no cold water, not even a trickle, contact Thames Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Caversham water leak or flooding

Caversham water problems can include anything from a burst water main or flooding, to a leak in your Caversham home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Caversham property, you need to do one of the following as quickly as you can:

  1. Ring Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Thames Water website and fill out the online form.

Why does the water in Caversham taste strange?

If you notice a change in taste or smell with your Caversham water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Caversham water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Caversham water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Thames Water using the contact information above.

Broadband in Caversham RG4

Cavershaminternet connected globe

The broadband speed you get at your Caversham home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and find out how it compares to the average broadband speed for Caversham with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Caversham Average Download Speed Caversham Average Upload Speed
82.98 Mbps 17.75 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Caversham?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Caversham?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The way you choose to connect to the internet can affect the speed you get at your home in Caversham. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

What should you consider when choosing an internet provider in Caversham?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points to think about when choosing an internet provider in Caversham.

Availability

The first point to bear in mind when choosing an internet provider in Caversham is the issue of availability. Most homes in Caversham should have access to superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Caversham?

  • Fibre broadband
    • This is the fastest available internet connection in Caversham
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Caversham homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Caversham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Caversham.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
blue sim cardSelectra blue

Unlimited data in Caversham?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Caversham?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Caversham broadband value for money

Caversham broadband bill

You should also think about the price you pay for broadband in Caversham. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you sign up to a internet connection in Caversham. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Caversham Broadband Reliability

The reliability of broadband in Caversham must also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Caversham home will be an important thing to consider.

Caversham broadband technical support

Finally, the customer support of your Caversham broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that can deal with your problem efficiently and quickly should be considered when selecting an internet provider in Caversham.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Caversham ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Caversham?

The average internet speed in Caversham is:

Caversham Average Download Speed Caversham Average Upload Speed
82.98 Mbps 17.75 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Caversham, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Caversham house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Have a look at the following table for a rough guide to which speed you should choose when getting connected in Caversham.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Caversham

Corded telephone area code Caversham

The telephone area code, sometimes called the landline dialling code, for Caversham is 01806. If you're calling somebody in Caversham, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Caversham call cost?

If you have a call plan with your landline or mobile, the cost of the call will probably be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Caversham

People living in Caversham can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Caversham home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Caversham distribution network operator, but should the need arise, you can find the distribution network operator for Caversham right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Caversham

The electricity distribution network operator for Caversham is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Caversham?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Caversham?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Caversham

There are no power plants within a 10 mile radius of Caversham.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Caversham

You might be wondering which municipalities are within reach of Caversham, we've found the closest five municipalities to Caversham.

Closest five municipalities to Caversham
Municipality Distance from Caversham
Goring 2.91 miles
Calcot Row 3.2 miles
Purley-on-Thames 3.59 miles
Tilehurst 3.59 miles