Utilities in <u>Chapel-en-le-Frith

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A Complete Guide to Utilities in Chapel-en-le-Frith

Are you moving and want to know more about Chapel-en-le-Frith? Our comprehensive utilities guide to Chapel-en-le-Frith is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Chapel-en-le-Frith water and sewerage. Keep reading to learn everything about utilities in Chapel-en-le-Frith.

About Chapel-en-le-Frith, Cheshire

Chapel-en-le-Frith SK23 has a population of 6,598 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Chapel-en-le-Frith?

Chapel-en-le-Frith water utilities are supplied by Severn Trent. Below are the main phone numbers for Severn Trent, and United Utilities:

Getting in touch with your water suppliers for Chapel-en-le-Frith

Ringing a contact number for Severn Trent or United Utilities is one of many contact methods to talk about your Chapel-en-le-Frith water issues.

Severn Trent contact numbers

Below, you can find the principal contact numbers for Severn Trent general enquiries and emergencies.

Severn Trent contact number Severn Trent Emergency contact number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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United Utilities contact numbers

Below, you can find the principal contact numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Severn Trent or United Utilities

Additionally, you can communicate with Severn Trent or United Utilities, either by email or with a letter in the post. You can also send your request via the Severn Trent or United Utilities website.

Severn Trent

If you prefer to write a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

Customers that would rather email Severn Trent, you can use the email address below:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Chapel-en-le-Frith

Water bill in Chapel-en-le-Frith

Water rates in Chapel-en-le-Frith depend on whether your home has a water meter or not. You can easily check if your Chapel-en-le-Frith water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Chapel-en-le-Frith water rates will have a meter number listed on their water bills.

Metered Customers in Chapel-en-le-Frith

Customers who have a water meter installed at their Chapel-en-le-Frith home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Severn Trent or United Utilities. Whilst the variable charges are for the consumption at your Chapel-en-le-Frith home.

Unmetered Customers in Chapel-en-le-Frith

Customers without a meter at their Chapel-en-le-Frith home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Chapel-en-le-Frith home.

The rate unmetered customers pay for water in Chapel-en-le-Frith is based on the rateable value of your home. The rateable value calculation of your Chapel-en-le-Frith water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Chapel-en-le-Frith may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Chapel-en-le-Frith?

The average water bill Chapel-en-le-Frith residents are billed will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Severn Trent £16.58 £199
United Utilities £16.83 £202
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How do I pay my Chapel-en-le-Frith water bill?

You will first need to register with Severn Trent or United Utilities. After you've registered with Severn Trent or United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Chapel-en-le-Frith bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent or United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Chapel-en-le-Frith?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Chapel-en-le-Frith SK23, your water suppliers are Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Chapel-en-le-Frith Water Frequently Asked Questions

Below we have answered some common questions that customers in Chapel-en-le-Frith have about their water supply.

Frequently Asked Questions About Water in Chapel-en-le-Frith

Is the tap water in Chapel-en-le-Frith safe to drink?

Yes! You can drink the tap water in Chapel-en-le-Frith. You can rest assured that Chapel-en-le-Frith water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Chapel-en-le-Frith water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Chapel-en-le-Frith water to make it drinkable.

Where does the water in Chapel-en-le-Frith come from?

There are three main sources of water that supply Chapel-en-le-Frith:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Chapel-en-le-Frith

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Chapel-en-le-Frith is less than 60ppm, that means the water hardness in in Chapel-en-le-Frith is rated as soft water.

What does this mean?

The water being supplied to your home in Chapel-en-le-Frith contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

Selectra recommends

Water softener isn't needed at your home in Chapel-en-le-Frith.

Chapel-en-le-Frith No Water

If there isn't any running water in your Chapel-en-le-Frith home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Chapel-en-le-Frith.

If there is no water at your Chapel-en-le-Frith home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Chapel-en-le-Frith.

If you don't have any cold water, not even a trickle, contact Severn Trent or United Utilities for help. You can also try the following:

  1. Check the "In Your Area" sections of the Severn Trent or United Utilities website for any information explaining why you have no water.
  2. Check the Twitter account of Severn Trent or United Utilities, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Chapel-en-le-Frith water leak or flooding

Chapel-en-le-Frith water problems might include anything from a burst water main or flooding, to a leak in your Chapel-en-le-Frith home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Chapel-en-le-Frith property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Severn Trent or United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Severn Trent or United Utilities website and fill in the form to report the problem.

Why does the water in Chapel-en-le-Frith taste strange?

If you detect a difference in smell or taste of your Chapel-en-le-Frith water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Chapel-en-le-Frith water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Chapel-en-le-Frith water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Severn Trent or United Utilities using the contact information above.

Broadband Speed in Chapel-en-le-Frith SK23

Chapel-en-le-Frithinternet connected globe

The broadband speed you get at your Chapel-en-le-Frith home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for Chapel-en-le-Frith with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Chapel-en-le-Frith Average Download Speed Chapel-en-le-Frith Average Upload Speed
63.65 Mbps 13.15 Mbps
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The internet connection type you have can affect your download and upload speed in Chapel-en-le-Frith. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Chapel-en-le-Frith?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Chapel-en-le-Frith.

Availability

The first point to bear in mind whilst searching for a broadband provider in Chapel-en-le-Frith is the availability. Most homes in Chapel-en-le-Frith can take advantage of fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Chapel-en-le-Frith?

  • Fibre broadband
    • This is the fastest type of connection you can get in Chapel-en-le-Frith
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Chapel-en-le-Frith homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Chapel-en-le-Frith.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Chapel-en-le-Frith.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Chapel-en-le-Frith broadband cost

Chapel-en-le-Frith broadband bill

Another important consideration is the price you pay for broadband in Chapel-en-le-Frith. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer before you sign up to a broadband connection in Chapel-en-le-Frith. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Chapel-en-le-Frith Broadband Reliability

The reliability of the broadband connection is in Chapel-en-le-Frith also needs consideration, with many people working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Chapel-en-le-Frith home is going to be important.

Chapel-en-le-Frith broadband customer support

Lastly, the customer support of your Chapel-en-le-Frith broadband internet is extremely important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue in a fast and efficient manner should be considered when you choose a broadband provider in Chapel-en-le-Frith.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Chapel-en-le-Frith have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Chapel-en-le-Frith?

The average broadband speed in Chapel-en-le-Frith is:

Chapel-en-le-Frith Average Download Speed Chapel-en-le-Frith Average Upload Speed
63.65 Mbps 13.15 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Chapel-en-le-Frith, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Chapel-en-le-Frith home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to which speed you should pick when signing up for broadband in Chapel-en-le-Frith.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Chapel-en-le-Frith

Corded telephone area code Chapel-en-le-Frith

The landline area code, sometimes called the dialling code, for Chapel-en-le-Frith is 01806. When making a call to someone in Chapel-en-le-Frith, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Chapel-en-le-Frith call cost?

If calls are included with your mobile or landline tariff, the phone call is likely to be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Chapel-en-le-Frith

Residents of Chapel-en-le-Frith are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Chapel-en-le-Frith home to the gas network and electricity grid.

More often than not you will never need to ever contact the Chapel-en-le-Frith distribution network operator, but if you do, you can easily find out which DNO is responsible for Chapel-en-le-Frith right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Chapel-en-le-Frith

The electricity distribution network operator for Chapel-en-le-Frith is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Chapel-en-le-Frith

There are no power plants within a 10 mile radius of Chapel-en-le-Frith.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Chapel-en-le-Frith

Perhaps you're wondering which towns and cities are close to Chapel-en-le-Frith, in the table below you can see the five nearest towns and cities to Chapel-en-le-Frith.