Utilities in <u>Chapeltown

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A Complete Guide to Utilities in Chapeltown

Are you moving and want to know more about Chapeltown? Our comprehensive utilities guide to Chapeltown is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Chapeltown water and sewerage. Keep reading to learn everything about utilities in Chapeltown.

About Chapeltown, Greater Manchester

Chapeltown BL7 has a population of 23,056 and is located in the county of Greater Manchester. Greater Manchester has a population of 2,812,569 people.

Who supplies my water in Chapeltown?

Chapeltown water utilities are supplied by United Utilities. In the table below are the contact numbers for United Utilities:

How to reach your water provider in Chapeltown

Speaking to an advisor at United Utilities is one of many contact methods to talk about your Chapeltown water issues.

In the table below we have listed the main telephone numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, either by email or with a letter in the post. You can even send your message through the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Chapeltown

Water bill in Chapeltown

Water rates in Chapeltown are based on if your home has a water meter or not. You can easily check if your Chapeltown water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Chapeltown water rates will have a meter number listed on their water bills.

Metered Customers in Chapeltown

Customers that have a water meter at their Chapeltown house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Chapeltown home.

Unmetered Customers in Chapeltown

Customers who don't have a meter at their Chapeltown home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Chapeltown home.

Water rates for unmetered customers in Chapeltown is based on the rateable value of your home. The rateable value calculation of your Chapeltown water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Chapeltown might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Chapeltown?

The average water bill Chapeltown residents are being charged is £16.83 monthly, which works out at £202 annually.

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How do I pay my Chapeltown water bill?

First of all, you will need to register with United Utilities. Once you've registered an account with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Chapeltown bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Chapeltown?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Chapeltown BL7, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Chapeltown Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Chapeltown have about their water supply.

Frequently Asked Questions About Water in Chapeltown

Is the tap water in Chapeltown safe to drink?

Yes! You can drink the tap water in Chapeltown. You can rest assured that Chapeltown water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Chapeltown water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Chapeltown water to make it drinkable.

Where does the water in Chapeltown come from?

There are three main sources of water that supply Chapeltown:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Chapeltown

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Chapeltown is below 60ppm, that means the water hardness in in Chapeltown is rated as soft water.

What does this mean?

The water being supplied to your home in Chapeltown contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Chapeltown.

Chapeltown No Water

If there isn't any running water in your Chapeltown home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Chapeltown.

If there is no water at your Chapeltown home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Chapeltown.

If there is no cold water, not even a trickle, contact United Utilities for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the United Utilities website for any information explaining why you have no water.
  2. Have a look at the Twitter account for United Utilities, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Chapeltown water leak or flooding

Chapeltown water problems could be anything from a burst water main or flooding, to a leak in your Chapeltown home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Chapeltown property, you should try to do one of the following as long as it's safe to do so:

  1. Call United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the United Utilities website and fill out the online form.

Why does the water in Chapeltown taste strange?

If you find the taste or smell is different with your Chapeltown water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Chapeltown water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Chapeltown water.

If you have questions about your water's taste, smell, or appearance, you can speak to United Utilities using the contact information above.

Internet in Chapeltown BL7

Chapeltowninternet connected globe

The speed of your broadband connection at your Chapeltown home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see how it compares to the average internet speed in Chapeltown with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Chapeltown Average Download Speed Chapeltown Average Upload Speed
80.15 Mbps 15.15 Mbps
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The internet connection type you have can affect the speed you get at your home in Chapeltown. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection currently available.

Things to consider when picking a broadband provider in Chapeltown?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. To ease the pressure, let's take a look at the top four points worth considering before picking a broadband provider in Chapeltown.

Availability

The first thing you need to think about when picking a broadband provider in Chapeltown is the issue of availability. Most homes in Chapeltown can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Chapeltown?

  • Fibre broadband
    • This is fastest connection that's currently available in Chapeltown
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Chapeltown homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Chapeltown.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Chapeltown.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Chapeltown broadband value for money

Chapeltown broadband bill

You also need to consider the price you pay for broadband in Chapeltown. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Chapeltown. Some providers may even increase the price whilst you're in contract. For example, recently there was a BT price hike that has affected millions of customers.

Chapeltown Broadband Reliability

How reliable the broadband is in Chapeltown also needs consideration, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to stay in touch with work is really important.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Chapeltown home is going to be important.

Chapeltown broadband customer service

Our final tip, the technical support for your Chapeltown broadband internet is extremely important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem efficiently and quickly should be considered when you choose a broadband provider in Chapeltown.

Broadband FAQ

Below we've answered some our the most common questions that customers in Chapeltown have about broadband internet.

Broadband FAQs

How fast is the broadband in Chapeltown?

The average broadband speed in Chapeltown is:

Chapeltown Average Download Speed Chapeltown Average Upload Speed
80.15 Mbps 15.15 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Chapeltown, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Chapeltown property. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Take a look at this table to find out what sort of download speed you should choose for a broadband service in Chapeltown.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Chapeltown

Corded telephone area code Chapeltown

The telephone area code, sometimes called the landline dialling code, for Chapeltown is 01806. When making a call to someone in Chapeltown, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Chapeltown call cost?

If calls are included with your mobile or landline tariff, then the call cost should be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Chapeltown

Residents in Chapeltown can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Chapeltown home to the gas and electricity networks.

More often than not you won't need to contact the Chapeltown distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Chapeltown in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Chapeltown

The electricity distribution network operator for Chapeltown is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Chapeltown

There are no power plants within a 10 mile radius of Chapeltown.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Chapeltown

Perhaps you're wondering which towns and cities are within reach of Chapeltown, in the below table you will find the five nearest towns and cities to Chapeltown.