Utilities in <u>Chard

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Your Complete Guide to Utilities in Chard

If you've moved and have questions about Chard? Our utilities guide to Chard is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Chard water and sewerage. Keep reading to learn everything about utilities in Chard.

About Chard, Devon

Chard TA20 has a population of 13,074 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Chard?

Chard water utilities are supplied by South West Water. Here are the main contact numbers for South West Water, and Wessex Water:

How to get in touch with the water suppliers in Chard

Speaking to an advisor at South West Water or Wessex Water is just one method of contact to deal with your Chard water issues.

South West Water phone numbers

In the table below you will find the phone numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Wessex Water phone numbers

In the table below you will find the phone numbers for Wessex Water general enquiries and emergencies.

Wessex Water contact number Wessex Water Emergency contact number
0345 600 3 600 0345 600 4600
Mon-Fri 8am-8pm, Sat 8am-2pm, Emergencies 24/7/365

Write to South West Water or Wessex Water

You can also write to South West Water or Wessex Water, you have the choice of posting a letter or sending an email. You can also submit your request on the South West Water or Wessex Water website.

South West Water

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Wessex Water

If you prefer to send a letter to Wessex Water can do so by writing to the Wessex Water address below:

Wessex Water Address
Claverton Down
Bath
BA2 7WW

Customers that would rather email Wessex Water, you can use the email address below:

Wessex Water Email Address
info@wessexwater.co.uk

Price of water in Chard

Water bill in Chard

Water rates in Chard will vary depending on if your home has a water meter or not. It's easy to find out if your Chard water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Chard water rates will have a meter number listed on their water bills.

Metered Customers in Chard

Customers who have a water meter installed at their Chard house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water or Wessex Water. While the variable charges cover the usage at your Chard home.

Unmetered Customers in Chard

Customers without a meter at their Chard home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Chard home.

As an unmetered customer, the rate you pay for water in Chard is based on the rateable value of your home. The rateable value of your Chard water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Chard could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Chard?

The average water bill Chard residents are being charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Per Year
South West Water £18.17 £218
Wessex Water £19.83 £238
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How do I pay my Chard water bill?

First, you must sign up and register with South West Water or Wessex Water. Once you've registered an account with South West Water or Wessex Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Chard bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South West Water or Wessex Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Chard?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Chard TA20, your water suppliers are South West Water and Wessex Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Chard Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Chard have about their water supply.

Frequently Asked Questions About Water in Chard

Is tap water in Chard safe to drink?

Yes! It's safe to drink the tap water in Chard. You can rest assured that Chard water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Chard water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Chard water to make it drinkable.

Where does the water in Chard come from?

There are three main sources of water that supply Chard:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Chard

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Chard is below 200ppm, this means the water in Chard is rated as medium water.

What does this mean?

The clean water supply to your home in Chard more than. medium water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Chard.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Chard No Water

If there isn't any running water in your Chard home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Chard.

If there is no water at your Chard home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Chard.

If there is no cold water, not even a trickle, contact South West Water or Wessex Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the South West Water or Wessex Water website for any explanations as to why you have no water.
  2. Check the Twitter account of South West Water or Wessex Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Chard water leak or flooding

Chard water problems can include anything from a burst water main or flooding, to a leak in your Chard home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Chard property, you must do one of the following as soon as possible:

  1. Call South West Water or Wessex Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the South West Water or Wessex Water website and fill out the online form.

Why does the water in Chard taste strange?

If you find the taste or smell is different with your Chard water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Chard water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Chard water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to South West Water or Wessex Water via the contact channels listed above.

Broadband in Chard TA20

Chardinternet connected globe

The speed of your broadband connection at your Chard home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see if it matches the average connection speed for Chard with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Chard Average Download Speed Chard Average Upload Speed
46.28 Mbps 14.73 Mbps
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The internet connection type you have can have an effect on the speed you get in Chard. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one available.

Things to consider when searching for a broadband provider in Chard?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Worry not, let's take a look at the top four points worth considering before searching for a broadband provider in Chard.

Availability

The first point to bear in mind before searching for a broadband provider in Chard is what's available. The majority of homes in Chard should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Chard?

  • Fibre broadband
    • This is the fastest available internet connection in Chard
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Chard homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Chard.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Chard.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Chard broadband price

Chard broadband bill

You also need to consider how much it costs for the broadband in Chard. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the small print of the offer before you commit to a broadband connection in Chard. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Chard Broadband Reliability

The reliability of broadband in Chard also needs consideration, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Chard home is going to be important.

Chard broadband customer support

Finally, the customer service of your Chard internet connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Chard.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Chard have about their internet connection.

Broadband FAQs

Is the internet fast in Chard?

The average speed of broadband in Chard is:

Chard Average Download Speed Chard Average Upload Speed
46.28 Mbps 14.73 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Chard, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Chard home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Check out the table below to find out what sort of download speed you should take for a broadband service in Chard.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Chard

Corded telephone area code Chard

The telephone area code, sometimes called the landline dialling code, for Chard is 01460. If you're calling somebody in Chard, and you are in a different area, you should add 01460 to the number you'd like to call.

How much does an 01460 Chard call cost?

If you have calls included with your mobile or landline tariff, the phone call will probably be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Chard

Residents in Chard are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Chard home to the gas network and electricity grid.

In many cases you won't need to contact the Chard distribution network operator, but if you do, you can find the distribution network operator for Chard below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Chard

The electricity distribution network operator for Chard is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Chard

There are no power plants within a 10 mile radius of Chard.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Near Chard

If you've ever wondered which municipalities are nearby Chard, in the below table you will find the five nearest towns and cities to Chard.

Closest five municipalities to Chard
Municipality Distance from Chard
Crewkerne 5.78 miles
Hinton Saint George 5.8 miles
Axminster 5.88 miles
Merriott 6.99 miles
South Petherton 7.47 miles