Utilities in <u>Charvil

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Your Complete Guide to Utilities in Charvil

If you just moved and have some questions about Charvil? Our comprehensive utilities guide to Charvil is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Charvil water and sewerage. Keep reading to learn everything about utilities in Charvil.

About Charvil, Berkshire

Charvil RG10 has a population of 3,042 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Charvil?

Charvil water services are supplied by South East Water. Here are the main contact numbers for South East Water, and Thames Water:

How to get in touch with the water suppliers in Charvil

Calling a phone number for South East Water or Thames Water is one of many options to talk about your Charvil water issues.

South East Water phone numbers

In the table below you will find the phone numbers for South East Water general enquiries and emergencies.

South East Water telephone number South East Water Emergency telephone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also get in touch with South East Water or Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the South East Water or Thames Water website.

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Charvil

Water bill in Charvil

Water rates in Charvil will vary depending on if your home has a water meter or not. You can easily find out whether your Charvil water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Charvil water rates will have a meter number listed on their water bills.

Metered Customers in Charvil

Customers who have a water meter installed at their Charvil home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South East Water or Thames Water. While the variable charges cover the usage at your Charvil home.

Unmetered Customers in Charvil

Customers without a meter at their Charvil home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Charvil home.

Water rates for unmetered customers in Charvil is based on the rateable value of your home. The rateable value part of your Charvil water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Charvil could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Charvil?

The average water bill Charvil residents are billed varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Charvil water bill?

First, you must sign up and register with South East Water or Thames Water. After you've registered with South East Water or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Charvil bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your South East Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Charvil?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Charvil RG10, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Charvil Water Frequently Asked Questions

Below we have answered some common questions that customers in Charvil have about their water supply.

Frequently Asked Questions About Water in Charvil

Is water from the tap in Charvil safe to drink?

Yes! The tap water is safe to drink in Charvil. You can rest assured that Charvil water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Charvil water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Charvil water to make it drinkable.

Where does the water in Charvil come from?

There are three main sources of water that supply Charvil:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Charvil

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Charvil is over 276ppm, this means the water in Charvil is rated as very hard water.

What does this mean?

The clean water supply to your home in Charvil contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Charvil.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Charvil No Water

If there isn't any running water in your Charvil home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Charvil.

If there is no water at your Charvil home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Charvil.

If there is no cold water, not even a trickle, contact South East Water or Thames Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the South East Water or Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of South East Water or Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Charvil water leak or flooding

Charvil water problems could be anything from a burst water main or flooding, to a leak in your Charvil home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Charvil property, you need to do one of the following as quickly as you can:

  1. Ring South East Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the South East Water or Thames Water website and fill out the online form.

Why does the water in Charvil taste strange?

If you notice a change in taste or smell with your Charvil water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Charvil water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Charvil water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach South East Water or Thames Water on the contact details above.

Broadband in Charvil RG10

Charvilinternet connected globe

The broadband speed you get at your Charvil home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see how it compares to the average connection speed for Charvil with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Charvil Average Download Speed Charvil Average Upload Speed
87.87 Mbps 15.70 Mbps
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The type of internet connection you have can affect the speed you get at your home in Charvil. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection currently available.

Things to consider when picking a broadband provider in Charvil?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points worth considering before picking a broadband provider in Charvil.

Availability

The first thing to consider before picking a broadband provider in Charvil is what's available. Whilst many homes in Charvil can take advantage of fibre or 'superfast' broadband connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Charvil?

  • Fibre broadband
    • This is fastest connection that's currently available in Charvil
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Charvil homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Charvil.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Charvil.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Charvil broadband value for money

Charvil broadband bill

You should also think about the monthly cost of broadband in Charvil. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal before you commit to a internet service in Charvil. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Charvil Broadband Reliability

The reliability of broadband in Charvil should also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Charvil home is going to be important.

Charvil broadband customer service

Finally, the customer service of your Charvil broadband connection is really important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query quickly and efficiently is a strong plus when you choose a broadband provider in Charvil.

Broadband FAQ

Below we've answered some our the most common questions that customers in Charvil have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Charvil?

The average speed of broadband in Charvil is:

Charvil Average Download Speed Charvil Average Upload Speed
87.87 Mbps 15.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Charvil, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Charvil property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to what sort of download speed you should choose when getting connected in Charvil.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of Charvil

Corded telephone area code Charvil

The telephone area code, sometimes called the landline dialling code, for Charvil is 01806. If you're calling somebody in Charvil, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Charvil call cost?

If calls are included with your mobile or landline tariff, then the call cost will probably be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Charvil

Residents of Charvil can choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Charvil home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Charvil distribution network operator, but should you ever need to, you can quickly find out which DNO covers Charvil below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Charvil

The electricity distribution network operator for Charvil is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Charvil

There are no power plants within a 10 mile radius of Charvil.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Charvil

If you've ever wondered which municipalities are within reach of Charvil, in the table below you can see the five nearest towns and cities to Charvil.

Closest five municipalities to Charvil
Municipality Distance from Charvil
Ruscombe -
Hurst -
Woodley 2.97 miles
Winnersh 4.4 miles