Utilities in <u>Cheapside

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Your Complete Guide to Utilities in Cheapside

If you've moved and have questions about Cheapside? Our comprehensive utilities guide to Cheapside is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Cheapside water and sewerage. Keep reading to learn everything about utilities in Cheapside.

About Cheapside, Berkshire

Cheapside SL5 has a population of 773 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Cheapside?

Cheapside water services are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, and Thames Water:

How to get in touch with the water suppliers in Cheapside

Ringing a contact number for Affinity Water or Thames Water is just one method of contact to talk about your Cheapside water issues.

Affinity Water telephone numbers

In the table below you will find the telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water telephone numbers

In the table below you will find the telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

Additionally, you can communicate with Affinity Water or Thames Water, you have the choice of posting a letter or sending an email. You can also send your request via the Affinity Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Cheapside

Water bill in Cheapside

Water rates in Cheapside depend on whether your home has a water meter or not. You can easily find out whether your Cheapside water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Cheapside water rates will have a meter number listed on their water bills.

Metered Customers in Cheapside

Customers with a water meter at their Cheapside home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges cover the consumption at your Cheapside home.

Unmetered Customers in Cheapside

Customers that don't have a water meter at their Cheapside home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Cheapside home.

The rate unmetered customers pay for water in Cheapside is going to be based on the rateable value of your home. The rateable value part of your Cheapside water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Cheapside may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Cheapside?

The average water bill Cheapside residents are billed can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Cheapside water bill?

First, you must sign up and register with Affinity Water or Thames Water. Once you've registered an account with Affinity Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Cheapside bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Cheapside?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Cheapside SL5, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cheapside Water Frequently Asked Questions

Below we have answered some common questions that customers in Cheapside have about their water supply.

Frequently Asked Questions About Water in Cheapside

Is water from the tap in Cheapside safe to drink?

Yes! The tap water is safe to drink in Cheapside. You can rest assured that Cheapside water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Cheapside water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Cheapside water to make it drinkable.

Where does the water in Cheapside come from?

There are three main sources of water that supply Cheapside:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Cheapside

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Cheapside is over 276ppm, that means the water hardness in Cheapside is rated as very hard water.

What does this mean?

The clean water supply to your home in Cheapside contains an elevated level of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Cheapside.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Cheapside No Water

If there isn't any running water in your Cheapside home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Cheapside.

If there is no water at your Cheapside home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Cheapside.

If there is no cold water, not even a trickle, contact Affinity Water or Thames Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Cheapside water leak or flooding

Cheapside water problems might include anything from a leak, a burst water main, or flooding in your Cheapside home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Cheapside property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Affinity Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Affinity Water or Thames Water website and complete the online form to report the issue.

Why does the water in Cheapside taste strange?

If you notice a change in taste or smell with your Cheapside water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Cheapside water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Cheapside water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water or Thames Water on the contact details above.

Broadband in Cheapside SL5

Cheapsideinternet connected globe

The speed of your broadband connection at your Cheapside home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see if it matches the average internet speed in Cheapside with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cheapside Average Download Speed Cheapside Average Upload Speed
70.67 Mbps 13.07 Mbps
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The type of internet connection you have can affect your download and upload speed in Cheapside. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one currently available.

Things to consider when searching for a broadband provider in Cheapside?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider could feel daunting. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Cheapside.

Availability

The first point to bear in mind whilst searching for a broadband provider in Cheapside is the availability. Whilst many homes in Cheapside can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Cheapside?

  • Fibre broadband
    • This is the fastest available internet connection in Cheapside
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Cheapside homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Cheapside.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Cheapside.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Cheapside broadband cost

Cheapside broadband bill

You should also think about the monthly cost of broadband in Cheapside. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer when you sign up for a internet service in Cheapside. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Cheapside Broadband Reliability

The reliability of broadband in Cheapside should also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Cheapside home is going to be important.

Cheapside broadband customer support

Our final tip, the customer service of your Cheapside broadband internet is really important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue in a fast and efficient manner is a strong plus when you choose a broadband provider in Cheapside.

Broadband FAQ

Below we've answered some our the most common questions that customers in Cheapside ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Cheapside?

The average internet speed in Cheapside is:

Cheapside Average Download Speed Cheapside Average Upload Speed
70.67 Mbps 13.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Cheapside, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Cheapside house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what you will be using the internet for. Check out the table below for a rough guide to the kind of broadband speed you should pick when getting connected in Cheapside.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Cheapside

Corded telephone area code Cheapside

The telephone area code, sometimes called the landline dialling code, for Cheapside is 01344. When making a call to someone in Cheapside, and you are in a different area, you must add 01344 to the number you'd like to call.

How much does an 01344 Cheapside call cost?

If calls are included with your mobile or landline tariff, the phone call should be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Cheapside

Residents of Cheapside are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Cheapside home to the gas network and electricity grid.

More often than not you will never need to ever contact the Cheapside distribution network operator, but should the need arise, you can quickly find out which DNO covers Cheapside right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Cheapside

The electricity distribution network operator for Cheapside is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cheapside

There are no power plants within a 10 mile radius of Cheapside.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Cheapside

If you've ever wondered which municipalities are close to Cheapside, in the table below you can see the five nearest towns and cities to Cheapside.

Closest five municipalities to Cheapside
Municipality Distance from Cheapside
Sunningdale 0.01 miles
Ascot 0.01 miles
North Ascot 0.01 miles
Burleigh 0.01 miles