Utilities in <u>Cheshunt

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Your Complete Guide to Utilities in Cheshunt

Are you moving and want to know more about Cheshunt? Our comprehensive utilities guide to Cheshunt will help you to find out everything about broadband, area codes, power generation and energy distributors, and Cheshunt water and sewerage. Keep reading to learn everything about utilities in Cheshunt.

About Cheshunt, Greater London

Cheshunt EN7 has a population of 45,832 and is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Cheshunt?

Cheshunt water utilities are supplied by Thames Water. Here are the main contact numbers for Thames Water:

How to reach your water provider in Cheshunt

Speaking to an advisor at Thames Water is one of many contact methods to talk about your Cheshunt water account.

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

You can also get in touch with Thames Water, either by email or with a letter in the post. You can also send your request via the Thames Water website.

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Cheshunt

Water bill in Cheshunt

Water rates in Cheshunt depend on whether your home has a water meter or not. It's easy to find out if your Cheshunt water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Cheshunt water rates will have a meter number listed on their water bills.

Metered Customers in Cheshunt

Customers that have a water meter at their Cheshunt house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges are for the consumption at your Cheshunt home.

Unmetered Customers in Cheshunt

Customers who don't have a meter at their Cheshunt home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Cheshunt home.

The rate unmetered customers pay for water in Cheshunt is going to be based on the rateable value of your home. The rateable value of your Cheshunt water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Cheshunt might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Cheshunt?

The average water bill Cheshunt residents are billed is £19.33 monthly, which works out at £232 annually.

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How do I pay my Cheshunt water bill?

First, you must sign up and register with Thames Water. After you've registered with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Cheshunt bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Cheshunt?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cheshunt EN7, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cheshunt Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Cheshunt have about their water supply.

Frequently Asked Questions About Water in Cheshunt

Is tap water in Cheshunt safe to drink?

Yes! You can drink the tap water in Cheshunt. You can rest assured that Cheshunt water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Cheshunt water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Cheshunt water to make it drinkable.

Where does the water in Cheshunt come from?

There are three main sources of water that supply Cheshunt:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Cheshunt

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Cheshunt is higher than 201ppm, this means the water in Cheshunt is rated as hard water.

What does this mean?

The water being supplied to your home in Cheshunt contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Cheshunt.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Cheshunt No Water

If you don't have any running water in your Cheshunt home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Cheshunt.

If there is no water at your Cheshunt home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Cheshunt.

If your home has no cold water, not even a trickle, contact Thames Water for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Cheshunt water leak or flooding

Cheshunt water problems might include anything from a leak, a burst water main, or flooding in your Cheshunt home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Cheshunt property, you should try to do one of the following as long as it's safe to do so:

  1. Call Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Thames Water website and fill in the form to report the problem.

Why does the water in Cheshunt taste strange?

If you find the taste or smell is different with your Cheshunt water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Cheshunt water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Cheshunt water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Thames Water on the contact details above.

Broadband in Cheshunt EN7

Cheshuntinternet connected globe

The broadband speed you get at your Cheshunt home can vary depending on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average broadband speed for Cheshunt with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cheshunt Average Download Speed Cheshunt Average Upload Speed
95.50 Mbps 20.60 Mbps
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The internet connection type you have can have an effect on the speed you get in Cheshunt. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection currently available.

What to look for when picking a broadband provider in Cheshunt?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've listed the four important points that you should consider when picking a broadband provider in Cheshunt.

Availability

The first thing to consider before picking a broadband provider in Cheshunt is the availability. The majority of homes in Cheshunt should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Cheshunt?

  • Fibre broadband
    • This is the fastest type of connection you can get in Cheshunt
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Cheshunt homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Cheshunt.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Cheshunt.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Cheshunt broadband price

Cheshunt broadband bill

Another important consideration is the monthly cost of broadband in Cheshunt. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal before you sign up to a internet connection in Cheshunt. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike that has affected millions of customers.

Cheshunt Broadband Reliability

The reliability of the broadband connection is in Cheshunt also needs consideration, with many of us working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Cheshunt home is something to think about.

Cheshunt broadband customer service

Our final tip, the technical support for your Cheshunt broadband connection is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Cheshunt.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Cheshunt have about broadband internet.

Broadband FAQs

How fast is the broadband in Cheshunt?

The average broadband speed in Cheshunt is:

Cheshunt Average Download Speed Cheshunt Average Upload Speed
95.50 Mbps 20.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Cheshunt, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Cheshunt property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to the kind of broadband speed you should take when signing up for broadband in Cheshunt.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Cheshunt

Corded telephone area code Cheshunt

The landline area code, sometimes called the dialling code, for Cheshunt is 01992. If you're calling somebody in Cheshunt, and you're located in a different region, you should add 01992 before the number you're trying to call.

How much does an 01992 Cheshunt call cost?

If calls are included with your landline or mobile tariff, then the call cost should be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Cheshunt

Residents in Cheshunt can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Cheshunt home to the gas network and electricity grid.

More often than not you won't need to contact the Cheshunt distribution network operator, but should you ever need to, you can find the distribution network operator for Cheshunt in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Cheshunt

The electricity distribution network operator for Cheshunt is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cheshunt

There are no power plants within a 10 mile radius of Cheshunt.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Cheshunt

Perhaps you're wondering which towns and cities are close to Cheshunt, we've found the five closest municipalities to Cheshunt.

Closest five municipalities to Cheshunt
Municipality Distance from Cheshunt
Waltham Cross 2.32 miles
Ponders End 2.94 miles
Enfield Wash 2.94 miles
Enfield Lock 2.94 miles
Enfield Island Village 2.94 miles