Utilities in <u>Chieveley

Need help with your utilities in Chieveley?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Chieveley

Are you moving and want to know more about Chieveley? Our complete guide to utilities in Chieveley is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Chieveley water and sewerage. Keep reading to learn everything about utilities in Chieveley.

About Chieveley, Berkshire

Chieveley RG20 has a population of 987 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Chieveley?

Chieveley water services are supplied by Southern Water. Below are the main phone numbers for Southern Water, and Thames Water:

How to get in touch with the water suppliers in Chieveley

Calling a phone number for Southern Water or Thames Water is one of many contact methods to discuss your Chieveley water issues.

Southern Water phone numbers

In the table below you will find the phone numbers for Southern Water general enquiries and emergencies.

Southern Water phone number Southern Water Emergency phone number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Chieveley?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Chieveley?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Southern Water or Thames Water

You can also get in touch with Southern Water or Thames Water, either by email or with a letter in the post. You can also send your request via the Southern Water or Thames Water website.

Southern Water

If you prefer to send a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

Customers that would rather email Southern Water, you must use the following email address:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Chieveley

Water bill in Chieveley

Water rates in Chieveley will vary depending on if your home has a water meter or not. You can easily find out whether your Chieveley water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Chieveley water rates will have a meter number listed on their water bills.

Metered Customers in Chieveley

Customers with a water meter at their Chieveley house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Southern Water or Thames Water. Whilst the variable charges are for the consumption at your Chieveley home.

Unmetered Customers in Chieveley

Customers that don't have a water meter at their Chieveley home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Chieveley home.

As an unmetered customer, the rate you pay for water in Chieveley will be based on the rateable value of your home. The rateable value part of your Chieveley water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Chieveley might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Chieveley?

The average water bill Chieveley residents are billed will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Southern Water £14.25 £171
Thames Water £19.33 £232
water billSelectra blue

Expensive Chieveley water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Chieveley water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Chieveley water bill?

You will first need to register with Southern Water or Thames Water. Once you've registered an account with Southern Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Chieveley bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Southern Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Chieveley?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Chieveley RG20, your water suppliers are Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Chieveley Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Chieveley have about their water supply.

Frequently Asked Questions About Water in Chieveley

Is water from the tap in Chieveley safe to drink?

Yes! It's safe to drink the tap water in Chieveley. You can rest assured that Chieveley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Chieveley water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Chieveley water to make it drinkable.

Where does the water in Chieveley come from?

There are three main sources of water that supply Chieveley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Chieveley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Chieveley is more than 276ppm, that means the water hardness in Chieveley is rated as very hard water.

What does this mean?

The water supply to your home in Chieveley contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Chieveley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Chieveley No Water

If there isn't any running water in your Chieveley home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Chieveley.

If there is no water at your Chieveley home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Chieveley.

If there is no cold water, not even a trickle, contact Southern Water or Thames Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Southern Water or Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Southern Water or Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Chieveley water leak or flooding

Chieveley water problems can include anything from flooding or a leak, to a burst water main in your Chieveley home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Chieveley property, you need to do one of the following as quickly as you can:

  1. Ring Southern Water or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Southern Water or Thames Water website and fill in the form to report the problem.

Why does the water in Chieveley taste strange?

If you detect a difference in smell or taste of your Chieveley water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Chieveley water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Chieveley water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Southern Water or Thames Water on the contact details above.

Broadband Speed in Chieveley RG20

Chieveleyinternet connected globe

The speed of your broadband connection at your Chieveley home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average internet speed in Chieveley with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Chieveley Average Download Speed Chieveley Average Upload Speed
86.05 Mbps 25.90 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Chieveley?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Chieveley?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can affect the speed you get at your home in Chieveley. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection that's available.

Things to consider when choosing an internet provider in Chieveley?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider might seem daunting at first. Don't worry, let's take a look at the top four points worth considering before choosing an internet provider in Chieveley.

Availability

The first thing you need to think about whilst choosing an internet provider in Chieveley is what's available. Whilst many homes in Chieveley can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Chieveley?

  • Fibre broadband
    • This is the fastest type of connection you can get in Chieveley
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Chieveley homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Chieveley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Chieveley.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
blue sim cardSelectra blue

Unlimited data in Chieveley?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Chieveley?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Chieveley broadband cost

Chieveley broadband bill

Another important consideration is the monthly cost of broadband in Chieveley. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the fine print of the deal when you sign up for a internet service in Chieveley. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Chieveley Broadband Reliability

The reliability of the broadband connection is in Chieveley should also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Chieveley home is going to be important.

Chieveley broadband technical support

Finally, the customer service of your Chieveley broadband connection is extremely important. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently is a strong plus when you choose a broadband provider in Chieveley.

Broadband FAQ

Below we've answered some our the most common questions that customers in Chieveley ask about their broadband.

Broadband FAQs

Is the internet fast in Chieveley?

The average broadband speed in Chieveley is:

Chieveley Average Download Speed Chieveley Average Upload Speed
86.05 Mbps 25.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Chieveley, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Chieveley home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

How fast internet should my internet be?

That would depend on how you will use the internet. Have a look at the following table for a rough guide to which speed you should pick when signing up for broadband in Chieveley.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Chieveley

Corded telephone area code Chieveley

The landline area code, sometimes called the dialling code, for Chieveley is 01806. When making a call to someone in Chieveley, and you are not in the same area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Chieveley call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Chieveley

Residents in Chieveley are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Chieveley home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Chieveley distribution network operator, but if you do, you can quickly find out which DNO covers Chieveley in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Chieveley

The electricity distribution network operator for Chieveley is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Chieveley?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Chieveley?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Chieveley

There are no power plants within a 10 mile radius of Chieveley.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Chieveley

Perhaps you're wondering which towns and cities are close to Chieveley, in the below table you will find the five nearest towns and cities to Chieveley.

Closest five municipalities to Chieveley
Municipality Distance from Chieveley
Newbury 1.64 miles
Thatcham 2.22 miles
Yattendon 3.8 miles
Hermitage 3.8 miles
Hampstead Norreys 3.8 miles