Utilities in <u>Chigwell

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Your Complete Guide to Utilities in Chigwell

Are you moving and want to know more about Chigwell? Our comprehensive utilities guide to Chigwell is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Chigwell water and sewerage. Keep reading to learn everything about utilities in Chigwell.

About Chigwell, Essex

Chigwell IG7 has a population of 10,365 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Chigwell?

Chigwell water services are supplied by Albion Water. Here are the main contact numbers for Albion Water, Essex & Suffolk Water, and Thames Water:

Getting in touch with your water suppliers for Chigwell

Calling a phone number for Albion Water, Essex & Suffolk Water or Thames Water is one of many contact methods to talk about your Chigwell water issues.

Albion Water contact numbers

Below, you can find the principal contact numbers for Albion Water general enquiries and emergencies.

Albion Water contact number Albion Water Emergency contact number
0330 024 2020 0800 917 5819
Mon-Fri 8:30am-5:30pm, Emergencies 24/7/365
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Essex & Suffolk Water contact numbers

Below, you can find the principal contact numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Thames Water contact numbers

Below, you can find the principal contact numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Calling a phone number for Albion Water, Essex & Suffolk Water, Thames Water, or is one of many contact methods to talk about your Chigwell water issues.

Write to Albion Water, Essex & Suffolk Water or Thames Water

Additionally, you can communicate with Albion Water, Essex & Suffolk Water or Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Albion Water, Essex & Suffolk Water or Thames Water website.

Albion Water

If you prefer to send a letter to Albion Water can do so by writing to the Albion Water address below:

Albion Water Address
1 Clevedon Rd
Nailsea, Bristol
BS48 1WA

If you would like to email Albion Water, you must use the following email address:

Albion Water Email Address
customerservices@albionwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you must use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Chigwell

Water bill in Chigwell

Water rates in Chigwell will vary depending on if your home has a water meter or not. It's easy to find out if your Chigwell water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Chigwell water rates will have a meter number listed on their water bills.

Metered Customers in Chigwell

Customers that have a water meter at their Chigwell home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Albion Water, Essex & Suffolk Water, or Thames Water. Whilst the variable charges cover the consumption at your Chigwell home.

Unmetered Customers in Chigwell

Customers without a meter at their Chigwell home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Chigwell home.

Water rates for unmetered customers in Chigwell is going to be based on the rateable value of your home. The rateable value of your Chigwell water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Chigwell might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Chigwell?

The average water bill Chigwell residents are billed can differ between suppliers in your area. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Water Bill Annually
Albion Water - -
Essex & Suffolk Water £20.50 £246
Thames Water £19.33 £232
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How do I pay my Chigwell water bill?

You will first need to register with Albion Water, Essex & Suffolk Water, or Thames Water. After you've registered with Albion Water, Essex & Suffolk Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Chigwell bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Albion Water, Essex & Suffolk Water, or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Chigwell?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Chigwell IG7, your water suppliers are Albion Water, Essex & Suffolk Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Chigwell Water Frequently Asked Questions

Below we have answered some common questions that customers in Chigwell have about their water supply.

Frequently Asked Questions About Water in Chigwell

Is water from the tap in Chigwell safe to drink?

Yes! The tap water is safe to drink in Chigwell. You can rest assured that Chigwell water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Chigwell water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Chigwell water to make it drinkable.

Where does the water in Chigwell come from?

There are three main sources of water that supply Chigwell:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Chigwell

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Chigwell is more than 201ppm, this means the water in Chigwell is rated as hard water.

What does this mean?

The water supply to your home in Chigwell contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Chigwell.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Chigwell No Water

If you have no water in your Chigwell home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Chigwell.

If there is no water at your Chigwell home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Chigwell.

If you don't have any cold water, not even a trickle, contact Albion Water, Essex & Suffolk Water, or Thames Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Albion Water, Essex & Suffolk Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Albion Water, Essex & Suffolk Water, or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Chigwell water leak or flooding

Chigwell water problems could be anything from a leak, a burst water main, or flooding in your Chigwell home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Chigwell property, you need to do one of the following as quickly as you can:

  1. Ring Albion Water, Essex & Suffolk Water, or Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Albion Water, Essex & Suffolk Water, or Thames Water website and fill out the online form.

Why does the water in Chigwell taste strange?

If you detect a difference in smell or taste of your Chigwell water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Chigwell water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Chigwell water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Albion Water, Essex & Suffolk Water, or Thames Water on the contact details above.

Broadband Speed in Chigwell IG7

Chigwellinternet connected globe

The broadband speed you get at your Chigwell home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and see how it compares to the average internet speed in Chigwell with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Chigwell Average Download Speed Chigwell Average Upload Speed
76.90 Mbps 14.87 Mbps
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The type of internet connection you have can affect the speed you get at your home in Chigwell. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Chigwell?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider could feel daunting. To ease the pressure, let's take a look at the top four points to think about when searching for a broadband provider in Chigwell.

Availability

The first thing you need to think about whilst searching for a broadband provider in Chigwell is what's available. The majority of homes in Chigwell should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Chigwell?

  • Fibre broadband
    • This is the fastest type of connection you can get in Chigwell
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Chigwell homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Chigwell.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Chigwell.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Chigwell broadband price

Chigwell broadband bill

Another important consideration is the monthly cost of broadband in Chigwell. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal when you sign up for a internet connection in Chigwell. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Chigwell Broadband Reliability

How reliable the broadband is in Chigwell should also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Chigwell home is going to be important.

Chigwell broadband customer support

Lastly, the customer support of your Chigwell broadband internet is really important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Chigwell.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Chigwell have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Chigwell?

The average internet speed in Chigwell is:

Chigwell Average Download Speed Chigwell Average Upload Speed
76.90 Mbps 14.87 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Chigwell, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Chigwell house. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Have a look at the following table for a rough guide to the kind of broadband speed you should take when signing up for broadband in Chigwell.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of Chigwell

Corded telephone area code Chigwell

The telephone area code, sometimes called the landline dialling code, for Chigwell is 020. If you're calling somebody in Chigwell, and you are not in the same area, you will need to add 020 before the number you're trying to call.

How much does an 020 Chigwell call cost?

If calls are included with your mobile or landline tariff, the phone call is likely to be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Chigwell

Residents of Chigwell are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Chigwell home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Chigwell distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Chigwell in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Chigwell

The electricity distribution network operator for Chigwell is UK Power Networks - London. You can find the UK Power Networks - London contact details in the table below:

UK Power Networks - London Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Chigwell

There are no power plants within a 10 mile radius of Chigwell.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Chigwell

If you've ever wondered which municipalities are within reach of Chigwell, in the below table you will find the closest five municipalities to Chigwell.

Closest five municipalities to Chigwell
Municipality Distance from Chigwell
Hainault 0.71 miles
Clayhall 2.1 miles
Newbury Park 2.44 miles
Gants Hill 2.44 miles
Collier Row 2.46 miles