Your Complete Guide to Utilities in Chineham

If you just moved and have some questions about Chineham? Our utilities guide to Chineham is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Chineham water and sewerage. Keep reading to learn everything about utilities in Chineham.

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About Chineham, Hampshire

Chineham RG24 has a population of 9,240 and is located in the county of Hampshire. Hampshire has a population of 1,844,245 people.

Who supplies my water in Chineham?

Chineham water utilities are supplied by South East Water. Below are the main phone numbers for South East Water, and Thames Water:

Getting in touch with your water suppliers for Chineham

Speaking to an advisor at South East Water or Thames Water is one of many options to deal with your Chineham water issues.

South East Water telephone numbers

Below, you can find the principal telephone numbers for South East Water general enquiries and emergencies.

South East Water telephone number South East Water Emergency telephone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

Additionally, you can communicate with South East Water or Thames Water, you have the choice of posting a letter or sending an email. You can also send your request via the South East Water or Thames Water website.

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]
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Cost of water in Chineham

Water bill in Chineham

Water rates in Chineham will vary depending on if your home has a water meter or not. You can easily check if your Chineham water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Chineham water rates will have a meter number listed on their water bills.

Metered Customers in Chineham

Customers with a water meter at their Chineham home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South East Water or Thames Water. Whilst the variable charges are for the consumption at your Chineham home.

Unmetered Customers in Chineham

Customers who don't have a meter at their Chineham home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Chineham home.

Water rates for unmetered customers in Chineham is going to be based on the rateable value of your home. The rateable value part of your Chineham water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Chineham might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Chineham?

The average water bill Chineham residents are being charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Per Year
South East Water £18.42 £221
Thames Water £19.33 £232

How do I pay my Chineham water bill?

First, you must sign up and register with South East Water or Thames Water. After you've registered with South East Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Chineham bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your South East Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Chineham?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Chineham RG24, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Chineham Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Chineham have about their water supply.

Frequently Asked Questions About Water in Chineham

Is tap water in Chineham safe to drink?

Yes! You can drink the tap water in Chineham. You can rest assured that Chineham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Chineham water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Chineham water to make it drinkable.

Where does the water in Chineham come from?

There are three main sources of water that supply Chineham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Chineham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Chineham is over 276ppm, that makes the water hardness in Chineham is rated as very hard water.

What does this mean?

The clean water supply to your home in Chineham contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Chineham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Chineham No Water

If there isn't any running water in your Chineham home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Chineham.

If there is no water at your Chineham home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Chineham.

If you don't have any cold water, not even a trickle, contact South East Water or Thames Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the South East Water or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for South East Water or Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Chineham water leak or flooding

Chineham water problems could be anything from a leak, a burst water main, or flooding in your Chineham home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Chineham property, you must do one of the following as soon as possible:

  1. Contact South East Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the South East Water or Thames Water website and fill out the online form.

Why does the water in Chineham taste strange?

If you find the taste or smell is different with your Chineham water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Chineham water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Chineham water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach South East Water or Thames Water via the contact channels listed above.

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Broadband in Chineham RG24

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The broadband speed you get at your Chineham home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average connection speed for Chineham with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Chineham Average Download Speed Chineham Average Upload Speed
96.75 Mbps 20.50 Mbps
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The internet connection type you have can have an effect on the speed you get in Chineham. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection available.

Things to consider when picking a broadband provider in Chineham?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider could feel daunting. Don't worry, we've covered four main points worth considering before picking a broadband provider in Chineham.

Availability

The first thing to consider whilst picking a broadband provider in Chineham is what's available. Most homes in Chineham should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Chineham?

  • Fibre broadband
    • This is the fastest type of connection you can get in Chineham
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Chineham homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Chineham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Chineham.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Chineham broadband value for money

Chineham broadband bill

You should also think about how much it costs for the broadband in Chineham. There are many providers offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer before you commit to a internet connection in Chineham. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Chineham Broadband Reliability

The reliability of the broadband connection is in Chineham also needs consideration, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Chineham home is going to be important.

Chineham broadband customer service

Our final tip, the customer support of your Chineham broadband internet is really important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue quickly and efficiently should be considered when making a decision for a broadband internet provider in Chineham.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Chineham ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Chineham?

The average broadband speed in Chineham is:

Chineham Average Download Speed Chineham Average Upload Speed
96.75 Mbps 20.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Chineham, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Chineham house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Check out the table below to find out what sort of download speed you should choose when getting connected in Chineham.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

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What's the telephone area code for Chineham

Corded telephone area code Chineham

The telephone dialling code, sometimes called the area code, for Chineham is 01806. If you call someone in Chineham, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Chineham call cost?

If you have calls included with your mobile or landline tariff, then the call cost should be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Chineham

Residents of Chineham are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Chineham home to the electricity grid and gas networks.

In many cases you won't need to speak to the Chineham distribution network operator, but should the need arise, you can find the distribution network operator for Chineham in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Chineham

The electricity distribution network operator for Chineham is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Chineham

There are no power plants within a 10 mile radius of Chineham.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Chineham

If you've ever wondered which municipalities are close to Chineham, in the table below you can see the five nearest towns and cities to Chineham.

Closest five municipalities to Chineham
Municipality Distance from Chineham
Sherborne St John -
Eastrop 1.46 miles
Black Dam 1.46 miles
Basingstoke 1.46 miles
Buckskin 3.14 miles