Utilities in <u>Chipping Ongar

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A Complete Guide to Utilities in Chipping Ongar

If you've moved and have questions about Chipping Ongar? Our utilities guide to Chipping Ongar will help you to find out everything about broadband, area codes, power generation and energy distributors, and Chipping Ongar water and sewerage. Keep reading to learn everything about utilities in Chipping Ongar.

About Chipping Ongar, Essex

Chipping Ongar CM5 has a population of 6,093 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Chipping Ongar?

Chipping Ongar water utilities are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, and Thames Water:

Getting in touch with your water suppliers for Chipping Ongar

Speaking to an advisor at Affinity Water or Thames Water is just one method of contact to deal with your Chipping Ongar water account.

Affinity Water phone numbers

Below, you can find the principal phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

You can also get in touch with Affinity Water or Thames Water, you have the choice of posting a letter or sending an email. You can also send your request via the Affinity Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Chipping Ongar

Water bill in Chipping Ongar

Water rates in Chipping Ongar will vary depending on if your home has a water meter or not. You can easily find out whether your Chipping Ongar water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Chipping Ongar water rates will have a meter number listed on their water bills.

Metered Customers in Chipping Ongar

Customers who have a water meter installed at their Chipping Ongar house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges cover the consumption at your Chipping Ongar home.

Unmetered Customers in Chipping Ongar

Customers without a meter at their Chipping Ongar home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Chipping Ongar home.

Water rates for unmetered customers in Chipping Ongar is going to be based on the rateable value of your home. The rateable value part of your Chipping Ongar water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Chipping Ongar could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Chipping Ongar?

The average water bill Chipping Ongar residents are billed varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Annual Water Bill
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Chipping Ongar water bill?

First of all, you will need to register with Affinity Water or Thames Water. Once you've registered an account with Affinity Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Chipping Ongar bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Chipping Ongar?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Chipping Ongar CM5, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Chipping Ongar Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Chipping Ongar have about their water supply.

Frequently Asked Questions About Water in Chipping Ongar

Is water from the tap in Chipping Ongar safe to drink?

Yes! It's safe to drink the tap water in Chipping Ongar. You can rest assured that Chipping Ongar water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Chipping Ongar water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Chipping Ongar water to make it drinkable.

Where does the water in Chipping Ongar come from?

There are three main sources of water that supply Chipping Ongar:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Chipping Ongar

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Chipping Ongar is more than 201ppm, that means the water hardness in Chipping Ongar is rated as hard water.

What does this mean?

The water being supplied to your home in Chipping Ongar contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Chipping Ongar.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Chipping Ongar No Water

If you don't have any running water in your Chipping Ongar home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Chipping Ongar.

If there is no water at your Chipping Ongar home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Chipping Ongar.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Affinity Water or Thames Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Chipping Ongar water leak or flooding

Chipping Ongar water problems could be anything from a leak, a burst water main, or flooding in your Chipping Ongar home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Chipping Ongar property, you need to do one of the following as quickly as you can:

  1. Contact Affinity Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Affinity Water or Thames Water website and complete the online form to report the issue.

Why does the water in Chipping Ongar taste strange?

If you find the taste or smell is different with your Chipping Ongar water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Chipping Ongar water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Chipping Ongar water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water or Thames Water using the contact information above.

Internet in Chipping Ongar CM5

Chipping Ongarinternet connected globe

The speed of your broadband connection at your Chipping Ongar home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average connection speed for Chipping Ongar with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Chipping Ongar Average Download Speed Chipping Ongar Average Upload Speed
60.65 Mbps 18.20 Mbps
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The internet connection type you have can affect your download and upload speed in Chipping Ongar. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

What to look for when picking a broadband provider in Chipping Ongar?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Don't worry, let's take a look at the top four points that you should consider when picking a broadband provider in Chipping Ongar.

Availability

The first thing you need to think about before picking a broadband provider in Chipping Ongar is what's available. Whilst many homes in Chipping Ongar should have access to superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Chipping Ongar?

  • Fibre broadband
    • This is fastest connection that's currently available in Chipping Ongar
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Chipping Ongar homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Chipping Ongar.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Chipping Ongar.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Chipping Ongar broadband price

Chipping Ongar broadband bill

You also need to consider the price you pay for broadband in Chipping Ongar. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you commit to a internet service in Chipping Ongar. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Chipping Ongar Broadband Reliability

How reliable the broadband is in Chipping Ongar also needs consideration, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Chipping Ongar home is something to think about.

Chipping Ongar broadband customer service

Finally, the customer support of your Chipping Ongar broadband connection is really important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that deals with your query quickly and efficiently is a strong plus when selecting an internet provider in Chipping Ongar.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Chipping Ongar have about their internet connection.

Broadband FAQs

Is the internet fast in Chipping Ongar?

The average internet speed in Chipping Ongar is:

Chipping Ongar Average Download Speed Chipping Ongar Average Upload Speed
60.65 Mbps 18.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Chipping Ongar, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Chipping Ongar house. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below for a rough guide to what sort of download speed you should take for a broadband service in Chipping Ongar.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Chipping Ongar

Corded telephone area code Chipping Ongar

The telephone area code, sometimes called the landline dialling code, for Chipping Ongar is 01806. When making a call to someone in Chipping Ongar, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Chipping Ongar call cost?

If you have calls included with your landline or mobile tariff, then the call cost will probably be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Chipping Ongar

Residents in Chipping Ongar are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Chipping Ongar home to the gas network and electricity grid.

Most of the time you won't need to speak to the Chipping Ongar distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Chipping Ongar below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Chipping Ongar

The electricity distribution network operator for Chipping Ongar is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Chipping Ongar

There are no power plants within a 10 mile radius of Chipping Ongar.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Chipping Ongar

If you've ever wondered which municipalities are close to Chipping Ongar, in the below table you will find the five closest municipalities to Chipping Ongar.

Closest five municipalities to Chipping Ongar
Municipality Distance from Chipping Ongar
The Lavers -
The Rodings -
High Ongar -
Matching Tye 4.58 miles