Your Complete Guide to Utilities in Chiseldon

Are you moving and want to know more about Chiseldon? Our utilities guide to Chiseldon is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Chiseldon water and sewerage. Keep reading to learn everything about utilities in Chiseldon.

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About Chiseldon, Wiltshire

Chiseldon SN4 has a population of 2,090 and is located in the county of Wiltshire. Wiltshire has a population of 500,024 people.

Who supplies my water in Chiseldon?

Chiseldon water services are provided by Thames Water. Below are the main phone numbers for Thames Water, and Wessex Water:

How to reach your water providers in Chiseldon

Speaking to an advisor at Thames Water or Wessex Water is one of many contact methods to deal with your Chiseldon water issues.

Thames Water contact numbers

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Wessex Water contact numbers

In the table below we have listed the main contact numbers for Wessex Water general enquiries and emergencies.

Wessex Water telephone number Wessex Water Emergency telephone number
0345 600 3 600 0345 600 4600
Mon-Fri 8am-8pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Thames Water or Wessex Water

You can also get in touch with Thames Water or Wessex Water, by composing a letter or sending an email. You can even send your message through the Thames Water or Wessex Water website.

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you can use the email address below:

Thames Water Email Address
[email protected]

Wessex Water

If you prefer to write a letter to Wessex Water can do so by writing to the Wessex Water address below:

Wessex Water Address
Claverton Down
Bath
BA2 7WW

If you want to email Wessex Water, you can use the email address below:

Wessex Water Email Address
[email protected]
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Water rates in Chiseldon

Water bill in Chiseldon

Water rates in Chiseldon will vary depending on if your home has a water meter or not. You can easily find out whether your Chiseldon water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Chiseldon water rates will have a meter number listed on their water bills.

Metered Customers in Chiseldon

Customers with a water meter at their Chiseldon house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Thames Water or Wessex Water. While the variable charges cover the usage at your Chiseldon home.

Unmetered Customers in Chiseldon

Customers without a meter at their Chiseldon home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Chiseldon home.

Water rates for unmetered customers in Chiseldon will be based on the rateable value of your home. The rateable value calculation of your Chiseldon water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Chiseldon may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Chiseldon?

The average water bill Chiseldon residents are charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
Thames Water £19.33 £232
Wessex Water £19.83 £238

How do I pay my Chiseldon water bill?

First of all, you will need to register with Thames Water or Wessex Water. After you register your details with Thames Water or Wessex Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Chiseldon bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Thames Water or Wessex Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Chiseldon?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Chiseldon SN4, your water suppliers are Thames Water and Wessex Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Chiseldon Water Frequently Asked Questions

Below we have answered some common questions that customers in Chiseldon have about their water supply.

Frequently Asked Questions About Water in Chiseldon

Is water from the tap in Chiseldon safe to drink?

Yes! It's safe to drink the tap water in Chiseldon. You can rest assured that Chiseldon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Chiseldon water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Chiseldon water to make it drinkable.

Where does the water in Chiseldon come from?

There are three main sources of water that supply Chiseldon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Chiseldon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Chiseldon is over 276ppm, this means the water in Chiseldon is rated as very hard water.

What does this mean?

The clean water supply to your home in Chiseldon contains a higher amount of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Chiseldon.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Chiseldon No Water

If you don't have any running water in your Chiseldon home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Chiseldon.

If there is no water at your Chiseldon home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Chiseldon.

If there is no cold water, not even a trickle, contact Thames Water or Wessex Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Thames Water or Wessex Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Thames Water or Wessex Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Chiseldon water leak or flooding

Chiseldon water problems could be anything from flooding or a leak, to a burst water main in your Chiseldon home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Chiseldon property, you should try to do one of the following as long as it's safe to do so:

  1. Call Thames Water or Wessex Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Thames Water or Wessex Water website and fill in the form to report the problem.

Why does the water in Chiseldon taste strange?

If you detect a difference in smell or taste of your Chiseldon water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Chiseldon water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Chiseldon water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Thames Water or Wessex Water on the contact details above.

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Internet in Chiseldon SN4

Chiseldoninternet connected globe

The speed of your internet connection at your Chiseldon home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average broadband speed for Chiseldon with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Chiseldon Average Download Speed Chiseldon Average Upload Speed
68.13 Mbps 14.43 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Chiseldon. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection available.

Things to consider when picking a broadband provider in Chiseldon?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've covered four main points that you should consider when picking a broadband provider in Chiseldon.

Availability

The first point to bear in mind when picking a broadband provider in Chiseldon is what's available. Whilst many homes in Chiseldon should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Chiseldon?

  • Fibre broadband
    • This is the fastest type of connection you can get in Chiseldon
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Chiseldon homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Chiseldon.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Chiseldon.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Chiseldon broadband cost

Chiseldon broadband bill

You should also think about the monthly cost of broadband in Chiseldon. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a internet service in Chiseldon. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Chiseldon Broadband Reliability

The reliability of the broadband connection is in Chiseldon must also be considered, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Chiseldon home is going to be important.

Chiseldon broadband customer service

Lastly, the technical support for your Chiseldon broadband connection is of utmost importance. You might never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Chiseldon.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Chiseldon ask about their broadband.

Broadband FAQs

Is the internet fast in Chiseldon?

The average speed of broadband in Chiseldon is:

Chiseldon Average Download Speed Chiseldon Average Upload Speed
68.13 Mbps 14.43 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Chiseldon, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Chiseldon house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea which speed you should pick when getting connected in Chiseldon.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

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What's the telephone area code for Chiseldon

Corded telephone area code Chiseldon

The telephone dialling code, sometimes called the area code, for Chiseldon is 01806. If you're calling somebody in Chiseldon, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Chiseldon call cost?

If you have calls included with your mobile or landline tariff, then the call cost is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Chiseldon

Residents in Chiseldon are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Chiseldon home to the electricity grid and gas networks.

More often than not you won't need to contact the Chiseldon distribution network operator, but should the need arise, you can find the distribution network operator for Chiseldon right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Chiseldon

The electricity distribution network operator for Chiseldon is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Chiseldon

There are no power plants within a 10 mile radius of Chiseldon.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Chiseldon

You might be wondering which municipalities are within reach of Chiseldon, in the table below you can see the five closest municipalities to Chiseldon.

Closest five municipalities to Chiseldon
Municipality Distance from Chiseldon
Wroughton -