Utilities in <u>Cippenham

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Your Complete Guide to Utilities in Cippenham

If you've moved and have questions about Cippenham? Our comprehensive utilities guide to Cippenham is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Cippenham water and sewerage. Keep reading to learn everything about utilities in Cippenham.

About Cippenham, Berkshire

Cippenham SL1 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Cippenham?

Cippenham water utilities are supplied by Thames Water. In the table below are the contact numbers for Thames Water:

How to reach your water provider in Cippenham

Calling a phone number for Thames Water is just one method of contact to talk about your Cippenham water issues.

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

You can also write to Thames Water, either by email or with a letter in the post. You can also send your request via the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Cippenham

Water bill in Cippenham

Water rates in Cippenham will vary depending on if your home has a water meter or not. You can easily find out whether your Cippenham water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Cippenham water rates will have a meter number listed on their water bills.

Metered Customers in Cippenham

Customers that have a water meter at their Cippenham house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges cover the consumption at your Cippenham home.

Unmetered Customers in Cippenham

Customers without a meter at their Cippenham home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Cippenham home.

The rate unmetered customers pay for water in Cippenham is based on the rateable value of your home. The rateable value of your Cippenham water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Cippenham might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Cippenham?

The average water bill Cippenham residents are charged is £19.33 per month, which is £232 a year.

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How do I pay my Cippenham water bill?

First, you must sign up and register with Thames Water. After you register your details with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Cippenham bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Cippenham?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cippenham SL1, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cippenham Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Cippenham have about their water supply.

Frequently Asked Questions About Water in Cippenham

Is the tap water in Cippenham safe to drink?

Yes! You can drink the tap water in Cippenham. You can rest assured that Cippenham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Cippenham water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Cippenham water to make it drinkable.

Where does the water in Cippenham come from?

There are three main sources of water that supply Cippenham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Cippenham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Cippenham is over 276ppm, this means the water in Cippenham is rated as very hard water.

What does this mean?

The water supply to your home in Cippenham contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Cippenham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Cippenham No Water

If there isn't any running water in your Cippenham home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Cippenham.

If there is no water at your Cippenham home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Cippenham.

If your home has no cold water, not even a trickle, contact Thames Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Cippenham water leak or flooding

Cippenham water problems might include anything from a burst water main or flooding, to a leak in your Cippenham home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Cippenham property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Thames Water website and fill in the form to report the problem.

Why does the water in Cippenham taste strange?

If you notice a change in taste or smell with your Cippenham water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Cippenham water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Cippenham water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Thames Water on the contact details above.

Broadband in Cippenham SL1

Cippenhaminternet connected globe

The speed of your internet connection at your Cippenham home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average connection speed for Cippenham with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cippenham Average Download Speed Cippenham Average Upload Speed
92.20 Mbps 25.90 Mbps
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The internet connection type you have can have an effect on the speed you get in Cippenham. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one currently available.

Things to consider when choosing an internet provider in Cippenham?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, we've covered four main points worth considering before choosing an internet provider in Cippenham.

Availability

The first thing to consider when choosing an internet provider in Cippenham is what's available. Whilst many homes in Cippenham should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Cippenham?

  • Fibre broadband
    • This is the fastest type of connection you can get in Cippenham
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Cippenham homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Cippenham.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Cippenham.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Cippenham broadband price

Cippenham broadband bill

You also need to consider the monthly cost of broadband in Cippenham. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you commit to a broadband connection in Cippenham. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Cippenham Broadband Reliability

The reliability of the broadband connection is in Cippenham also needs consideration, with many of us working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Cippenham home is going to be important.

Cippenham broadband technical support

Our final tip, the technical support for your Cippenham internet connection is extremely important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Cippenham.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Cippenham have about broadband internet.

Broadband FAQs

What's the average broadband speed in Cippenham?

The average internet speed in Cippenham is:

Cippenham Average Download Speed Cippenham Average Upload Speed
92.20 Mbps 25.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Cippenham, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Cippenham house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Have a look at the following table for a general idea which speed you should take for a broadband service in Cippenham.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Cippenham

Corded telephone area code Cippenham

The landline area code, sometimes called the dialling code, for Cippenham is 01806. If you're calling somebody in Cippenham, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Cippenham call cost?

If calls are included with your mobile or landline tariff, the cost of the call should be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Cippenham

Residents in Cippenham are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Cippenham home to the gas and electricity networks.

More often than not you won't need to speak to the Cippenham distribution network operator, but should the need arise, you can find the distribution network operator for Cippenham in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Cippenham

The electricity distribution network operator for Cippenham is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cippenham

There are no power plants within a 10 mile radius of Cippenham.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Cippenham

Perhaps you're wondering which towns and cities are close to Cippenham, in the table below you can see the five nearest towns and cities to Cippenham.

Closest five municipalities to Cippenham
Municipality Distance from Cippenham
Slough -
Salt Hill -
Burnham -
Ermine & St Giles Estates 0.15 miles