Your Complete Guide to Utilities in Clewer
If you've moved and have questions about Clewer? Our utilities guide to Clewer will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Clewer water and sewerage. Keep reading to learn everything about utilities in Clewer.
About Clewer, Berkshire
Clewer SL4 is located in the county of Berkshire. Berkshire has a population of 915,157 people.
Who supplies my water in Clewer?
How to reach your water providers in Clewer
Ringing a contact number for Affinity Water, South East Water or Thames Water is just one method of contact to deal with your Clewer water account.
Affinity Water phone numbers
In the table below we have listed the main phone numbers for Affinity Water general enquiries and emergencies.
|Affinity Water phone number||Affinity Water Emergency phone number|
|0345 357 2401||0345 357 2407|
|Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365|
Moving to Clewer?
Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.
South East Water phone numbers
In the table below we have listed the main phone numbers for South East Water general enquiries and emergencies.
|South East Water phone number||South East Water Emergency phone number|
|0333 000 0001||0333 000 0365|
|Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365|
Thames Water phone numbers
In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.
|Thames Water phone number||Thames Water Emergency phone number|
|0800 980 8800||0800 714 614|
|Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365|
Ringing a contact number for Affinity Water, South East Water, Thames Water, or is just one method of contact to deal with your Clewer water account.
Write to Affinity Water, South East Water or Thames Water
Additionally, you can communicate with Affinity Water, South East Water or Thames Water, you have the choice of posting a letter or sending an email. You can also send your request via the Affinity Water, South East Water or Thames Water website.
If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:
|Affinity Water Address|
South East Water
If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:
|South East Water Address|
If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:
|Thames Water Address|
|Thames Water Customer Services, PO Box 234
If you want to email Thames Water, you must use the following email address:
|Thames Water Email Address|
Cost of water in Clewer
Water rates in Clewer are based on if your home has a water meter or not. You can easily check if your Clewer water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Clewer water rates will have a meter number listed on their water bills.
Metered Customers in Clewer
Customers who have a water meter installed at their Clewer home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, or Thames Water. Whilst the variable charges cover the consumption at your Clewer home.
Unmetered Customers in Clewer
Customers who don't have a meter at their Clewer home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Clewer home.
The rate unmetered customers pay for water in Clewer will be based on the rateable value of your home. The rateable value of your Clewer water prices were determined by the local council in the 90s and are unlikey to have changed since then.
Should I get a water meter installed?
That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Clewer could be cheaper.
Customers with large households are unlikely to see any savings by having a meter installed.
How much is the average water bill in Clewer?
The average water bill Clewer residents are charged varies between water suppliers. The table below shows the average water bill by supplier:
|Supplier||Average Water Bill Monthly||Average Water Bill Annually|
|South East Water||£18.42||£221|
Expensive Clewer water bills?
Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.
How do I pay my Clewer water bill?
First of all, you will need to register with Affinity Water, South East Water, or Thames Water. After you've registered with Affinity Water, South East Water, or Thames Water, you will be offered a choice of payment options such as:
- Direct Debit
- Online payments
- Pay over the phone
- Bank transfer
- Payment by cheque
- Payment card
You should also be able to choose how frequently you pay your Clewer bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water, South East Water, or Thames Water account, you will be able to choose your preferred payment method and frequency.
Can I switch the water supplier in Clewer?
Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Clewer SL4, your water suppliers are Affinity Water, South East Water and Thames Water.
Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.
Clewer Water Frequently Asked Questions
Below we have answers to the most frequently asked questions that customers in Clewer have about their water supply.
Frequently Asked Questions About Water in Clewer
Is water from the tap in Clewer safe to drink?
Yes! It's safe to drink the tap water in Clewer. You can rest assured that Clewer water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Clewer water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Clewer water to make it drinkable.
Where does the water in Clewer come from?
There are three main sources of water that supply Clewer:
- Surface sources - 93%
- Groundwater sources - 6%
- Mixed sources - 1%
Is the water hard in Clewer
While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.
The water hardness rating in Clewer is over 276ppm, that means the water hardness in Clewer is rated as very hard water.
What does this mean?
The clean water supply to your home in Clewer contains slightly elevated levels of minerals that cause hard water. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and it may affect the taste of your tap water.
We recommend adding a softening agent to the water in Clewer.
- Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
- Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
- Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.
Clewer No Water
If you don't have any running water in your Clewer home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Clewer.
If there is no water at your Clewer home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Clewer.
If your home has no cold water, not even a trickle, contact Affinity Water, South East Water, or Thames Water for help. You can also try the following:
- Check for updates on the "In Your Area" sections of the Affinity Water, South East Water, or Thames Water website for any information explaining the reason your home has no water.
- Have a look at the Twitter account for Affinity Water, South East Water, or Thames Water, they will often tweet updates when there's a problem.
- Ask your neighbours whether they have the same issue as you.
- Make sure your stop tap is in the open position.
Clewer water leak or flooding
Clewer water problems might include anything from flooding or a leak, to a burst water main in your Clewer home. This means it's very important you know what to do and who to contact regarding a water emergency.
If you discover flooding or a water leak outside your Clewer property, you must do one of the following as soon as possible:
- Call Affinity Water, South East Water, or Thames Water regardless if the issue relates to drinking water or wastewater.
- If you have access to the internet, go to the "report a leak" section of the Affinity Water, South East Water, or Thames Water website and fill out the online form.
Why does the water in Clewer taste strange?
If you notice a change in taste or smell with your Clewer water this may be due to one of the following reasons:
- Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
- Seasonal changes can infuse the Clewer water with an earthy taste or smell.
- Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Clewer water.
If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water, South East Water, or Thames Water on the contact details above.
Internet in Clewer SL4
The broadband speed you get at your Clewer home depends on several factors such as:
- Availability of fibre
- How far from the telephone exchange you are
- Where you've placed your router
- If you are connected with ethernet or wi-fi
- Your broadband provider
Test how fast your internet is and see if it matches the average connection speed for Clewer with our easy to use broadband speed test tool.
Did you know that the average download speed in the UK is around 62.5Mbps?
|Clewer Average Download Speed||Clewer Average Upload Speed|
|79.32 Mbps||18.42 Mbps|
Slow broadband in Clewer?
Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.
The internet connection type you have can affect your download and upload speed in Clewer. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.
ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one available.
What to look for when choosing an internet provider in Clewer?
It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. Don't worry, we've covered four main points that you should consider when choosing an internet provider in Clewer.
The first thing you need to think about whilst choosing an internet provider in Clewer is the issue of availability. Most homes in Clewer can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.
Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.
Type of connection
What kinds of internet connection are available in Clewer?
- Fibre broadband
- This is fastest connection that's currently available in Clewer
- Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
- Superfast broadband means the download speed that's at least 24 Mbps.
- A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
- ADSL or ADSL2
- An older type of internet connection that is delivered through your traditional telephone line.
- Slower speeds up to 24 Mbps.
- Available to 99.9% of Clewer homes.
- Speeds similar to, or faster than, fibre broadband.
- Only available with Virgin Media.
- Limited availability in some parts of Clewer.
- 4G/5G, Mobile, and Satellite Broadband
Unlimited GBs in Clewer?
Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.
Clewer broadband cost
You should also think about the monthly cost of broadband in Clewer. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you commit to a broadband connection in Clewer. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.
Clewer Broadband Reliability
How reliable the broadband is in Clewer also needs consideration, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work can be extremely important.
When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Clewer home is something to think about.
Clewer broadband technical support
Finally, the technical support for your Clewer broadband internet is really important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue efficiently and quickly should be considered when you choose a broadband provider in Clewer.
In the FAQ below, we've answered the frequently asked questions that customers in Clewer have about their internet connection.
Broadband Frequently Asked Questions
Is the internet fast in Clewer?
The average internet speed in Clewer is:
|Clewer Average Download Speed||Clewer Average Upload Speed|
|79.32 Mbps||18.42 Mbps|
What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?
To put it in simple terms, this is the way of connecting to the internet.
- ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
- Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
- FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Clewer, from which it is connected to your property through your traditional copper wire telephone line.
- FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Clewer home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .
What speed internet is best for me?
It really does depend on what kind of internet user you are. Take a look at this table for a general idea what sort of download speed you should pick when getting connected in Clewer.
|Usual Internet habits||Recommended Download Speed||Maximum of 2 devices|
|Maximum of 2 devices||Email, web browsing, working from home (WFH), light streaming, etc||10-25 Mbps Broadband|
|Maximum of 5 devices||AAll of the above, online gaming and 4K streaming||50-100 Mbps Broadband|
|5 devices or more||All the above plus large file transfers or streaming your own video content on the web||100+ Mbps Broadband|
What's the difference between 2.4Ghz and 5Ghz WiFi?
2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.
What's the telephone area code for Clewer
The telephone area code, sometimes called the landline dialling code, for Clewer is 01753. When making a call to someone in Clewer, and you are in a different area, you must add 01753 to the number you'd like to call.
How much does an 01753 Clewer call cost?
If you have calls included with your landline or mobile tariff, the cost of the call will probably be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.
If you are unsure whether you have calls included in your tariff, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.
How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.
Gas and Electricity Supply in Clewer
Residents of Clewer are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.
These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Clewer home to the gas and electricity networks.
In many cases you won't need to contact the Clewer distribution network operator, but if you do, you can find the distribution network operator for Clewer below.
You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide
Electricity Distribution Network Operator for Clewer
The electricity distribution network operator for Clewer is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:
|Scottish and Southern Electricity Networks - Central Southern England Contact Information|
|General Enquiries||0800 048 3516|
|Emergencies||0800 072 7282|
|Address||Inveralmond House, 200 Dunkeld Road
There are six electricity distribution network operators in the UK:
- Electricity North West
- Northern Powergrid
- SSE Networks
- SP Energy Networks
- UK Power Networks
- Western Power Distribution
Looking for greener energy in Clewer?
Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.
Power Generation near Clewer
There are no power plants within a 10 mile radius of Clewer.
In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.
16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.
Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.
Municipalities Close By Clewer
If you've ever wondered which municipalities are close to Clewer, in the table below you can see the five closest municipalities to Clewer.