Utilities in <u>Clifton

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Your Complete Guide to Utilities in Clifton

If you've moved and have questions about Clifton? Our complete guide to utilities in Clifton is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Clifton water and sewerage. Keep reading to learn everything about utilities in Clifton.

About Clifton, Bristol

Clifton BS8 has a population of 22,407 and is located in the county of Bristol. Bristol has a population of 467,099 people.

Who supplies my water in Clifton?

Clifton water utilities are supplied by Bristol Water. Here are the main contact numbers for Bristol Water:

Getting in touch with your water supplier for Clifton

Ringing a contact number for Bristol Water is just one method of contact to discuss your Clifton water issues.

In the table below we have listed the main contact numbers for Bristol Water general enquiries and emergencies.

Bristol Water contact number Bristol Water Emergency contact number
0345 600 3600 0345 702 3797
8am-8pm Mon-Fri, 8am-2pm Sat, Bank holidays 9am-5pm, Emergencies 24/7/365
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Write to Bristol Water

Additionally, you can communicate with Bristol Water, by composing a letter or sending an email. You can also submit your request on the Bristol Water website.

Customer that want to post a letter to Bristol Water can do so by writing to the Bristol Water address below:

Bristol Water Address
Customer Services, BWBSL, 1 Clevedon Walk
Bristol
BS48 1WA

If you would like to email Bristol Water, you must use the following email address:

Bristol Water Email Address
customer.services@bwbsl.co.uk

Cost of water in Clifton

Water bill in Clifton

Water rates in Clifton depend on whether your home has a water meter or not. It's easy to find out if your Clifton water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Clifton water rates will have a meter number listed on their water bills.

Metered Customers in Clifton

Customers that have a water meter at their Clifton property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Bristol Water. Whilst the variable charges cover the consumption at your Clifton home.

Unmetered Customers in Clifton

Customers who don't have a meter at their Clifton home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Clifton home.

As an unmetered customer, the rate you pay for water in Clifton is going to be based on the rateable value of your home. The rateable value calculation of your Clifton water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Clifton could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Clifton?

The average water bill Clifton residents are billed is £16.83 per month, which is £202 per year.

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How do I pay my Clifton water bill?

First of all, you will need to register with Bristol Water. After you register your details with Bristol Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Clifton bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Bristol Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Clifton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Clifton BS8, your water supplier is Bristol Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Clifton Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Clifton have about their water supply.

Frequently Asked Questions About Water in Clifton

Is water from the tap in Clifton safe to drink?

Yes! You can drink the tap water in Clifton. You can rest assured that Clifton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Clifton water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Clifton water to make it drinkable.

Where does the water in Clifton come from?

There are three main sources of water that supply Clifton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Clifton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Clifton is below 200ppm, this means the water in Clifton is rated as medium water.

What does this mean?

The water supply to your home in Clifton higher than. medium water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Clifton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Clifton No Water

If you have no water in your Clifton home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Clifton.

If there is no water at your Clifton home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Clifton.

If your home has no cold water, not even a trickle, contact Bristol Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Bristol Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Bristol Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Clifton water leak or flooding

Clifton water problems can include anything from a leak, a burst water main, or flooding in your Clifton home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Clifton property, you need to do one of the following as quickly as you can:

  1. Contact Bristol Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Bristol Water website and complete the online form to report the issue.

Why does the water in Clifton taste strange?

If you notice a change in taste or smell with your Clifton water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Clifton water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Clifton water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Bristol Water on the contact details above.

Internet in Clifton BS8

Cliftoninternet connected globe

The speed of your internet connection at your Clifton home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and find out how it compares to the average connection speed for Clifton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Clifton Average Download Speed Clifton Average Upload Speed
76.35 Mbps 16.50 Mbps
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The internet connection type you have can affect your download and upload speed in Clifton. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one that's available.

Things to consider when searching for a broadband provider in Clifton?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider can be unnerving. Worry not, we've listed the four important points to think about when searching for a broadband provider in Clifton.

Availability

The first thing you need to think about whilst searching for a broadband provider in Clifton is the availability. The majority of homes in Clifton should have access to superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Clifton?

  • Fibre broadband
    • This is the fastest available internet connection in Clifton
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Clifton homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Clifton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Clifton.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Clifton broadband cost

Clifton broadband bill

You should also think about the monthly cost of broadband in Clifton. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal before you commit to a broadband connection in Clifton. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike that has affected millions of customers.

Clifton Broadband Reliability

How reliable the broadband is in Clifton also needs consideration, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Clifton home is going to be important.

Clifton broadband customer support

Lastly, the technical support for your Clifton broadband internet is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Clifton.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Clifton have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Clifton?

The average internet speed in Clifton is:

Clifton Average Download Speed Clifton Average Upload Speed
76.35 Mbps 16.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Clifton, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Clifton property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Check out the table below for a rough guide to what sort of download speed you should pick when getting connected in Clifton.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Clifton

Corded telephone area code Clifton

The telephone area code, sometimes called the landline dialling code, for Clifton is 01806. If you're calling somebody in Clifton, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Clifton call cost?

If you have a call plan with your mobile or landline tariff, the phone call is likely to be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Clifton

People living in Clifton are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Clifton home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Clifton distribution network operator, but should you ever need to, you can quickly find out which DNO covers Clifton below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Clifton

The electricity distribution network operator for Clifton is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Clifton

There are no power plants within a 10 mile radius of Clifton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Clifton

You might be wondering which municipalities are nearby Clifton, we've found the closest five municipalities to Clifton.

Closest five municipalities to Clifton
Municipality Distance from Clifton
Horfield 0.01 miles
Bishopston 0.01 miles
Filton 0.01 miles
Stoke Bishop 0.05 miles
Westbury on Trym 0.05 miles