Utilities in <u>Cookham Rise

Need help with your utilities in Cookham Rise?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Cookham Rise

Are you moving and want to know more about Cookham Rise? Our complete guide to utilities in Cookham Rise will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Cookham Rise water and sewerage. Keep reading to learn everything about utilities in Cookham Rise.

About Cookham Rise, Berkshire

Cookham Rise SL6 has a population of 5,779 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Cookham Rise?

Cookham Rise water utilities are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

How to get in touch with the water suppliers in Cookham Rise

Speaking to an advisor at Affinity Water, South East Water or Southern Water is one of many contact methods to discuss your Cookham Rise water account.

Affinity Water contact numbers

In the table below you will find the contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water contact numbers

In the table below you will find the contact numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Cookham Rise?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Cookham Rise?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Southern Water contact numbers

In the table below you will find the contact numbers for Southern Water general enquiries and emergencies.

Southern Water contact number Southern Water Emergency contact number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water contact numbers

In the table below you will find the contact numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Speaking to an advisor at Affinity Water is one of many contact methods to discuss your Cookham Rise water account.

Write to Affinity Water, South East Water, Southern Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water, Southern Water or Thames Water, either by email or with a letter in the post. You can also send your request via the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

Customer that want to post a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you want to email Southern Water, you should use the following email address:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Cookham Rise

Water bill in Cookham Rise

Water rates in Cookham Rise will vary depending on if your home has a water meter or not. You can easily check if your Cookham Rise water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Cookham Rise water rates will have a meter number listed on their water bills.

Metered Customers in Cookham Rise

Customers with a water meter at their Cookham Rise home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. Whilst the variable charges cover the consumption at your Cookham Rise home.

Unmetered Customers in Cookham Rise

Customers that don't have a water meter at their Cookham Rise home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Cookham Rise home.

Water rates for unmetered customers in Cookham Rise is going to be based on the rateable value of your home. The rateable value calculation of your Cookham Rise water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Cookham Rise might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Cookham Rise?

The average water bill Cookham Rise residents are billed will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
water billSelectra blue

Expensive Cookham Rise water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Cookham Rise water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Cookham Rise water bill?

First, you must sign up and register with Affinity Water, South East Water, Southern Water, or Thames Water. After you've registered with Affinity Water, South East Water, Southern Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Cookham Rise bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Cookham Rise?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Cookham Rise SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cookham Rise Water Frequently Asked Questions

Below we have answered some common questions that customers in Cookham Rise have about their water supply.

Frequently Asked Questions About Water in Cookham Rise

Is water from the tap in Cookham Rise safe to drink?

Yes! The tap water is safe to drink in Cookham Rise. You can rest assured that Cookham Rise water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Cookham Rise water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Cookham Rise water to make it drinkable.

Where does the water in Cookham Rise come from?

There are three main sources of water that supply Cookham Rise:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Cookham Rise

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Cookham Rise is higher than 276ppm, this means the water in Cookham Rise is rated as very hard water.

What does this mean?

The clean water supply to your home in Cookham Rise contains a higher amount of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Cookham Rise.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Cookham Rise No Water

If you don't have any running water in your Cookham Rise home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Cookham Rise.

If there is no water at your Cookham Rise home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Cookham Rise.

If your home has no cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Affinity Water, South East Water, Southern Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water, South East Water, Southern Water, or Thames Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Cookham Rise water leak or flooding

Cookham Rise water problems could be anything from a leak, a burst water main, or flooding in your Cookham Rise home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Cookham Rise property, you need to do one of the following as quickly as you can:

  1. Call Affinity Water, South East Water, Southern Water, or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Affinity Water, South East Water, Southern Water, or Thames Water website and complete the online form to report the issue.

Why does the water in Cookham Rise taste strange?

If you detect a difference in smell or taste of your Cookham Rise water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Cookham Rise water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Cookham Rise water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water, South East Water, Southern Water, or Thames Water via the contact channels listed above.

Broadband in Cookham Rise SL6

Cookham Riseinternet connected globe

The broadband speed you get at your Cookham Rise home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Cookham Rise with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cookham Rise Average Download Speed Cookham Rise Average Upload Speed
88.10 Mbps 22.33 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Cookham Rise?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Cookham Rise?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The internet connection type you have can have an effect on the speed you get in Cookham Rise. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection that's available.

What to look for when searching for a broadband provider in Cookham Rise?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider might seem daunting at first. Don't worry, we've listed the four important points that you should consider when searching for a broadband provider in Cookham Rise.

Availability

The first thing to consider before searching for a broadband provider in Cookham Rise is what's available. Most homes in Cookham Rise should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Cookham Rise?

  • Fibre broadband
    • This is the fastest type of connection you can get in Cookham Rise
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Cookham Rise homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Cookham Rise.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Cookham Rise.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
blue sim cardSelectra blue

Unlimited data in Cookham Rise?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Cookham Rise?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Cookham Rise broadband price

Cookham Rise broadband bill

You also need to consider how much it costs for the broadband in Cookham Rise. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you commit to a broadband connection in Cookham Rise. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Cookham Rise Broadband Reliability

How reliable the broadband is in Cookham Rise also needs consideration, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Cookham Rise home is something to think about.

Cookham Rise broadband customer support

Lastly, the customer service of your Cookham Rise broadband internet is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently should be considered when making a decision for a broadband internet provider in Cookham Rise.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Cookham Rise ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Cookham Rise?

The average internet speed in Cookham Rise is:

Cookham Rise Average Download Speed Cookham Rise Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Cookham Rise, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Cookham Rise property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Have a look at the following table for a rough guide to which speed you should take for a broadband service in Cookham Rise.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Cookham Rise

Corded telephone area code Cookham Rise

The telephone dialling code, sometimes called the area code, for Cookham Rise is 01806. If you're calling somebody in Cookham Rise, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Cookham Rise call cost?

If you have a call plan with your landline or mobile tariff, the phone call is likely to be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Cookham Rise

Residents of Cookham Rise are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Cookham Rise home to the gas and electricity networks.

Most of the time you won't need to contact the Cookham Rise distribution network operator, but should you ever need to, you can quickly find out which DNO covers Cookham Rise in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Cookham Rise

The electricity distribution network operator for Cookham Rise is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Cookham Rise?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Cookham Rise?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Cookham Rise

There are no power plants within a 10 mile radius of Cookham Rise.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Cookham Rise

Perhaps you're wondering which towns and cities are close to Cookham Rise, we've found the five closest municipalities to Cookham Rise.