Utilities in <u>Copdock

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Your Complete Guide to Utilities in Copdock

If you just moved and have some questions about Copdock? Our utilities guide to Copdock is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Copdock water and sewerage. Keep reading to learn everything about utilities in Copdock.

About Copdock, Suffolk

Copdock IP8 is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Copdock?

Copdock water services are supplied by Anglian Water. Here are the main contact numbers for Anglian Water:

Getting in touch with your water supplier for Copdock

Calling a phone number for Anglian Water is one of many options to deal with your Copdock water issues.

Below, you can find the principal contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Write to Anglian Water

You can also write to Anglian Water, by composing a letter or sending an email. You can also send your request via the Anglian Water website.

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cost of water in Copdock

Water bill in Copdock

Water rates in Copdock depend on whether your home has a water meter or not. You can easily check if your Copdock water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Copdock water rates will have a meter number listed on their water bills.

Metered Customers in Copdock

Customers who have a water meter installed at their Copdock property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water. While the variable charges cover the usage at your Copdock home.

Unmetered Customers in Copdock

Customers that don't have a water meter at their Copdock home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Copdock home.

The rate unmetered customers pay for water in Copdock is based on the rateable value of your home. The rateable value part of your Copdock water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Copdock could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Copdock?

The average water bill Copdock residents are being charged is £16.83 each month, that's £202 per year.

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How do I pay my Copdock water bill?

First of all, you will need to register with Anglian Water. After you register your details with Anglian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Copdock bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Copdock?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Copdock IP8, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Copdock Water Frequently Asked Questions

Below we have answered some common questions that customers in Copdock have about their water supply.

Frequently Asked Questions About Water in Copdock

Is tap water in Copdock safe to drink?

Yes! You can drink the tap water in Copdock. You can rest assured that Copdock water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Copdock water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Copdock water to make it drinkable.

Where does the water in Copdock come from?

There are three main sources of water that supply Copdock:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Copdock

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Copdock is over 201ppm, that makes the water hardness in Copdock is rated as hard water.

What does this mean?

The water being supplied to your home in Copdock contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Copdock.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Copdock No Water

If there isn't any running water in your Copdock home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Copdock.

If there is no water at your Copdock home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Copdock.

If your home has no cold water, not even a trickle, contact Anglian Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Anglian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Anglian Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Copdock water leak or flooding

Copdock water problems might include anything from a burst water main or flooding, to a leak in your Copdock home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Copdock property, you should try to do one of the following as long as it's safe to do so:

  1. Call Anglian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Anglian Water website and fill in the form to report the problem.

Why does the water in Copdock taste strange?

If you notice a change in taste or smell with your Copdock water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Copdock water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Copdock water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Anglian Water on the contact details above.

Internet in Copdock IP8

Copdockinternet connected globe

The speed of your internet connection at your Copdock home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average connection speed for Copdock with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Copdock Average Download Speed Copdock Average Upload Speed
66.43 Mbps 14.13 Mbps
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The type of internet connection you have can have an effect on the speed you get in Copdock. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection available.

Things to consider when choosing an internet provider in Copdock?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've covered four main points worth considering before choosing an internet provider in Copdock.

Availability

The first thing you need to think about whilst choosing an internet provider in Copdock is the availability. Most homes in Copdock should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Copdock?

  • Fibre broadband
    • This is fastest connection that's currently available in Copdock
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Copdock homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Copdock.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Copdock.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Copdock broadband price

Copdock broadband bill

You also need to consider the monthly cost of broadband in Copdock. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer before you commit to a broadband connection in Copdock. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Copdock Broadband Reliability

The reliability of the broadband connection is in Copdock should also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is really important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Copdock home is going to be important.

Copdock broadband technical support

Lastly, the customer support of your Copdock internet connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner should be considered when selecting an internet provider in Copdock.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Copdock have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Copdock?

The average speed of broadband in Copdock is:

Copdock Average Download Speed Copdock Average Upload Speed
66.43 Mbps 14.13 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Copdock, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Copdock home. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on what kind of internet user you are. Take a look at this table to find out the kind of broadband speed you should take for a broadband service in Copdock.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Copdock

Corded telephone area code Copdock

The telephone area code, sometimes called the landline dialling code, for Copdock is 01806. If you call someone in Copdock, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Copdock call cost?

If you have calls included with your mobile or landline tariff, the cost of the call is likely to be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Copdock

People living in Copdock are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Copdock home to the electricity grid and gas networks.

More often than not you won't need to contact the Copdock distribution network operator, but if you do, you can easily find out which DNO is responsible for Copdock below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Copdock

The electricity distribution network operator for Copdock is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Copdock

There are no power plants within a 10 mile radius of Copdock.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Copdock

You might be wondering which municipalities are close to Copdock, in the table below you can see the five nearest towns and cities to Copdock.

Closest five municipalities to Copdock
Municipality Distance from Copdock
Stoke Park 0.82 miles
Wherstead 0.82 miles
Belstead 0.82 miles
Akenham 2.59 miles