Utilities in <u>Cornhill-on-Tweed

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A Complete Guide to Utilities in Cornhill-on-Tweed

If you just moved and have some questions about Cornhill-on-Tweed? Our utilities guide to Cornhill-on-Tweed will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Cornhill-on-Tweed water and sewerage. Keep reading to learn everything about utilities in Cornhill-on-Tweed.

About Cornhill-on-Tweed, Northumberland

Cornhill-on-Tweed TD12 has a population of 347 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Cornhill-on-Tweed?

Cornhill-on-Tweed water services are provided by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Cornhill-on-Tweed

Speaking to an advisor at Scottish Water is one of many options to deal with your Cornhill-on-Tweed water problems.

In the table below we have listed the main phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address

Cost of water in Cornhill-on-Tweed

Water bill in Cornhill-on-Tweed

Water rates in Cornhill-on-Tweed will vary depending on if your home has a water meter or not. It's easy to find out if your Cornhill-on-Tweed water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Cornhill-on-Tweed water rates will have a meter number listed on their water bills.

Metered Customers in Cornhill-on-Tweed

Customers with a water meter at their Cornhill-on-Tweed property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Cornhill-on-Tweed home.

Unmetered Customers in Cornhill-on-Tweed

Customers who don't have a meter at their Cornhill-on-Tweed home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Cornhill-on-Tweed home.

Water rates for unmetered customers in Cornhill-on-Tweed is going to be based on the rateable value of your home. The rateable value of your Cornhill-on-Tweed water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Cornhill-on-Tweed might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Cornhill-on-Tweed water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Cornhill-on-Tweed bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Cornhill-on-Tweed?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cornhill-on-Tweed TD12, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cornhill-on-Tweed Water Frequently Asked Questions

Below we have answered some common questions that customers in Cornhill-on-Tweed have about their water supply.

Frequently Asked Questions About Water in Cornhill-on-Tweed

Is tap water in Cornhill-on-Tweed safe to drink?

Yes! You can drink the tap water in Cornhill-on-Tweed. You can rest assured that Cornhill-on-Tweed water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Cornhill-on-Tweed water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Cornhill-on-Tweed water to make it drinkable.

Where does the water in Cornhill-on-Tweed come from?

There are three main sources of water that supply Cornhill-on-Tweed:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Cornhill-on-Tweed

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Cornhill-on-Tweed is below 60ppm, that makes the water hardness in in Cornhill-on-Tweed is rated as soft water.

What does this mean?

The clean water supply to your home in Cornhill-on-Tweed contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Cornhill-on-Tweed.

Cornhill-on-Tweed No Water

If you don't have any running water in your Cornhill-on-Tweed home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Cornhill-on-Tweed.

If there is no water at your Cornhill-on-Tweed home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Cornhill-on-Tweed.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Cornhill-on-Tweed water leak or flooding

Cornhill-on-Tweed water problems could be anything from a leak, a burst water main, or flooding in your Cornhill-on-Tweed home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Cornhill-on-Tweed property, you need to do one of the following as quickly as you can:

  1. Contact Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Cornhill-on-Tweed taste strange?

If you detect a difference in smell or taste of your Cornhill-on-Tweed water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Cornhill-on-Tweed water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Cornhill-on-Tweed water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Scottish Water using the contact information above.

Broadband in Cornhill-on-Tweed TD12

Cornhill-on-Tweedinternet connected globe

The speed of your internet connection at your Cornhill-on-Tweed home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see if it matches the average connection speed for Cornhill-on-Tweed with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cornhill-on-Tweed Average Download Speed Cornhill-on-Tweed Average Upload Speed
45.20 Mbps 9.90 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Cornhill-on-Tweed. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection available.

What should you consider when choosing an internet provider in Cornhill-on-Tweed?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Don't worry, we've covered four main points that you should consider when choosing an internet provider in Cornhill-on-Tweed.


The first thing you need to think about whilst choosing an internet provider in Cornhill-on-Tweed is what's available. The majority of homes in Cornhill-on-Tweed can take advantage of superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Cornhill-on-Tweed?

  • Fibre broadband
    • This is fastest connection that's currently available in Cornhill-on-Tweed
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Cornhill-on-Tweed homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Cornhill-on-Tweed.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Cornhill-on-Tweed.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Cornhill-on-Tweed broadband price

Cornhill-on-Tweed broadband bill

You also need to consider the price you pay for broadband in Cornhill-on-Tweed. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you commit to a internet service in Cornhill-on-Tweed. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Cornhill-on-Tweed Broadband Reliability

The reliability of broadband in Cornhill-on-Tweed must also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Cornhill-on-Tweed home will be an important thing to consider.

Cornhill-on-Tweed broadband technical support

Finally, the technical support for your Cornhill-on-Tweed broadband connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when you choose a broadband provider in Cornhill-on-Tweed.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Cornhill-on-Tweed ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Cornhill-on-Tweed?

The average broadband speed in Cornhill-on-Tweed is:

Cornhill-on-Tweed Average Download Speed Cornhill-on-Tweed Average Upload Speed
45.20 Mbps 9.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Cornhill-on-Tweed, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Cornhill-on-Tweed home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Check out the table below for a general idea what sort of download speed you should take for a broadband service in Cornhill-on-Tweed.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Cornhill-on-Tweed

Corded telephone area code Cornhill-on-Tweed

The telephone area code, sometimes called the landline dialling code, for Cornhill-on-Tweed is 01806. If you call someone in Cornhill-on-Tweed, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Cornhill-on-Tweed call cost?

If you have calls included with your landline or mobile, the cost of the call will probably be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Cornhill-on-Tweed

People living in Cornhill-on-Tweed are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Cornhill-on-Tweed home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Cornhill-on-Tweed distribution network operator, but if you do, you can find the distribution network operator for Cornhill-on-Tweed in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Cornhill-on-Tweed

The electricity distribution network operator for Cornhill-on-Tweed is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cornhill-on-Tweed

There are no power plants within a 10 mile radius of Cornhill-on-Tweed.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Cornhill-on-Tweed

You might be wondering which municipalities are close to Cornhill-on-Tweed, in the table below you can see the five closest municipalities to Cornhill-on-Tweed.

Closest five municipalities to Cornhill-on-Tweed
Municipality Distance from Cornhill-on-Tweed
Coldstream -
Duns 3.65 miles
Berwick-upon-Tweed 6.57 miles
Greenlaw 9.04 miles
Eyemouth 10.41 miles