Utilities in <u>Countess Wear

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A Complete Guide to Utilities in Countess Wear

If you've moved and have questions about Countess Wear? Our comprehensive utilities guide to Countess Wear will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Countess Wear water and sewerage. Keep reading to learn everything about utilities in Countess Wear.

About Countess Wear, Devon

Countess Wear EX2 has a population of 3,126 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Countess Wear?

Countess Wear water services are provided by South West Water. In the table below are the contact numbers for South West Water:

How to reach your water provider in Countess Wear

Speaking to an advisor at South West Water is just one method of contact to talk about your Countess Wear water problems.

In the table below we have listed the main telephone numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

Additionally, you can communicate with South West Water, either by email or with a letter in the post. You can also submit your request on the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Countess Wear

Water bill in Countess Wear

Water rates in Countess Wear depend on whether your home has a water meter or not. It's easy to find out if your Countess Wear water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Countess Wear water rates will have a meter number listed on their water bills.

Metered Customers in Countess Wear

Customers who have a water meter installed at their Countess Wear property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Countess Wear home.

Unmetered Customers in Countess Wear

Customers without a meter at their Countess Wear home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Countess Wear home.

As an unmetered customer, the rate you pay for water in Countess Wear is based on the rateable value of your home. The rateable value of your Countess Wear water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Countess Wear could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Countess Wear?

The average water bill Countess Wear residents are being charged is £18.17 monthly, which works out at £218 a year.

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How do I pay my Countess Wear water bill?

First of all, you will need to register with South West Water. After you register your details with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Countess Wear bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Countess Wear?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Countess Wear EX2, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Countess Wear Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Countess Wear have about their water supply.

Frequently Asked Questions About Water in Countess Wear

Is tap water in Countess Wear safe to drink?

Yes! You can drink the tap water in Countess Wear. You can rest assured that Countess Wear water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Countess Wear water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Countess Wear water to make it drinkable.

Where does the water in Countess Wear come from?

There are three main sources of water that supply Countess Wear:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Countess Wear

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Countess Wear is more than 201ppm, that makes the water hardness in Countess Wear is rated as hard water.

What does this mean?

The water being supplied to your home in Countess Wear contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Countess Wear.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Countess Wear No Water

If there isn't any running water in your Countess Wear home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Countess Wear.

If there is no water at your Countess Wear home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Countess Wear.

If you don't have any cold water, not even a trickle, contact South West Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of South West Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Countess Wear water leak or flooding

Countess Wear water problems can include anything from a burst water main or flooding, to a leak in your Countess Wear home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Countess Wear property, you need to do one of the following as quickly as you can:

  1. Call South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the South West Water website and complete the online form to report the issue.

Why does the water in Countess Wear taste strange?

If you detect a difference in smell or taste of your Countess Wear water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Countess Wear water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Countess Wear water.

If you are unsure about your water's appearance, smell, or taste, you can speak to South West Water via the contact channels listed above.

Internet in Countess Wear EX2

Countess Wearinternet connected globe

The speed of your internet connection at your Countess Wear home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average broadband speed for Countess Wear with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Countess Wear Average Download Speed Countess Wear Average Upload Speed
67.23 Mbps 15.07 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Countess Wear. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one currently available.

What should you consider when searching for a broadband provider in Countess Wear?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Worry not, let's take a look at the top four points worth considering before searching for a broadband provider in Countess Wear.

Availability

The first thing to consider whilst searching for a broadband provider in Countess Wear is the availability. The majority of homes in Countess Wear should have access to fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Countess Wear?

  • Fibre broadband
    • This is the fastest available internet connection in Countess Wear
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Countess Wear homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Countess Wear.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Countess Wear.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Countess Wear broadband cost

Countess Wear broadband bill

You also need to consider how much it costs for the broadband in Countess Wear. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer before you sign up to a internet service in Countess Wear. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Countess Wear Broadband Reliability

The reliability of the broadband connection is in Countess Wear must also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Countess Wear home will be an important thing to consider.

Countess Wear broadband customer support

Our final tip, the technical support for your Countess Wear broadband internet is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Countess Wear.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Countess Wear have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Countess Wear?

The average internet speed in Countess Wear is:

Countess Wear Average Download Speed Countess Wear Average Upload Speed
67.23 Mbps 15.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Countess Wear, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Countess Wear home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Take a look at this table to find out which speed you should pick for a broadband service in Countess Wear.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Countess Wear

Corded telephone area code Countess Wear

The telephone dialling code, sometimes called the area code, for Countess Wear is 01806. If you call someone in Countess Wear, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Countess Wear call cost?

If calls are included with your landline or mobile, the phone call should be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Countess Wear

People living in Countess Wear are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Countess Wear home to the electricity grid and gas networks.

Most of the time you won't need to contact the Countess Wear distribution network operator, but if you do, you can quickly find out which DNO covers Countess Wear below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Countess Wear

The electricity distribution network operator for Countess Wear is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Countess Wear

There are no power plants within a 10 mile radius of Countess Wear.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Countess Wear

Perhaps you're wondering which towns and cities are nearby Countess Wear, in the below table you will find the five nearest towns and cities to Countess Wear.

Closest five municipalities to Countess Wear
Municipality Distance from Countess Wear
Redhils 1.3 miles
Beacon Heath 1.3 miles
Exwick 1.3 miles
Exminster 4.38 miles